Henry - Publications - Faculty & Research

25 Aug 2014
HBS Case

Starbucks Reinvented

But you don't save a business and turn it around without speaking to, focusing, and calling on the spirit of your people." Schultz's experience qualifies him for closer study in Koehn's HBS course Power and Glory in Turbulent Times: The History of Leadership from... View Details

Keywords: by Julia Hanna; Food & Beverage

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

information is significant and avoiding information overload. David J. Collis, the Thomas Henry Carroll Ford Foundation Adjunct Professor of Business Administration at Harvard Business School, and Michael G. Rukstad, the late senior... View Details

Keywords: by Boris Groysberg and Sarah Abbott

01 Nov 1999
Research & Ideas

John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922

Henry B. Hyde of the Equitable Life Assurance Society published Hints for Agents, which contained persuasive arguments for company representatives to rehearse. Canvassers for the American Bible Society carried booklets with helpful... View Details

Keywords: by Walter A. Friedman

01 Sep 2022
What Do You Think?

Is It Time to Consider Lifting Tariffs on Chinese Imports?

from them, potentially putting them out of business. You might regard that as bordering on the insane. The matter has caught the attention of no less an observer than Henry Kissinger, who commented recently to Bloomberg News... View Details

Keywords: Re: James L. Heskett

19 Apr 2004
Research & Ideas

Birth of the American Salesman

Walter A. Friedman's new book Birth of a Salesman chronicles the rise and development of modern sales management from the 18th century to the present day. Its fascinating cast of dynamic business figures and academic leaders includes John Patterson, Frederick Taylor,... View Details

Keywords: by Laura Linard

February 2021
Case

Apple: Privacy vs. Safety (A)

By: Henry McGee, Nien-hê Hsieh, Sarah McAra and Christian Godwin

In 2015, Apple CEO Tim Cook debuted the iPhone 6S with enhanced security measures that enflamed a debate on privacy and public safety around the world. The iPhone 6S, amid a heightened concern for privacy following the 2013 revelation of clandestine U.S. surveillance... View Details

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30 Jul 2018
Research & Ideas

Why Ethical People Become Unethical Negotiators

curious or wrong in their environment.” Related Reading: The Role of Emotions in Effective Negotiations Henry Kissinger's Lessons for Business Negotiators Six Ways to Build Trust in Negotiations What do you think of this research? Have... View Details

Keywords: by Dina Gerdeman

20 Dec 2010
Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

the limits of attempts by outside governments to improve business and political conditions in other countries. Answering them, however, required a long and detailed romp through the history of US involvement with what Secretary of War View Details

Keywords: by Sarah Jane Gilbert; Transportation

31 Mar 2023
Research & Ideas

Can a ‘Basic Bundle’ of Health Insurance Cure Coverage Gaps and Spur Innovation?

purchases. This approach would not only insure more people, but could lead to more innovative, less costly approaches to generating medical breakthroughs, the team says. Chandra, who is the Henry and Allison McCance Family Professor of... View Details

Keywords: by Kasandra Brabaw; Insurance; Health

15 Jun 2009
Research & Ideas

GM: What Went Wrong and What’s Next

centers into more nimble operations that can sustain its renewed brands far into the 21st Century. Nancy F. Koehn, James E. Robison Professor Of Business Administration: General Motors was formed in 1908, the same year Henry Ford brought... View Details

Keywords: by Staff; Auto

04 Mar 2019
What Do You Think?

What’s the Antidote to Surveillance Capitalism?

Henry Ford, their creation of profits and firm value employs relatively few, very well-paid people, exacerbating income inequality in our economy. They have relatively few expenditures for control over the quality of the information... View Details

Keywords: by James Heskett; Advertising; Consumer Products

28 Mar 2023
Research & Ideas

The FDA’s Speedy Drug Approvals Are Safe: A Win-Win for Patients and Pharma Innovation

treat serious medical conditions,” says Ariel D. Stern, the Poronui Associate Professor of Business Administration at HBS. Stern cowrote the December 2022 working paper with Amitabh Chandra, the Henry and Allison McCance Family Professor... View Details

Keywords: by Kasandra Brabaw; Pharmaceutical

22 Aug 2022
Research & Ideas

Can Amazon Remake Health Care?

has to retail shopping. Amitabh Chandra is the Henry and Allison McCance Professor of Business Administration and faculty chair of the M.S./M.B.A. program in life sciences at Harvard Business School. He is also Ethel Zimmerman Wiener... View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Health

September 2017 (Revised December 2017)
Case

Hulu: Redefining the Way People Experience TV

By: Henry W. McGee and Christine Snively

In May 2017, Hulu CEO Mike Hopkins announced the launch of Hulu Live TV, a new offering that would "change the way people experience TV." The new service would allow consumers to bypass traditional cable and satellite delivery and use the Internet to access live... View Details

Keywords: Television Industry; Internet; Television Entertainment; Internet and the Web; Disruptive Innovation; Competitive Strategy; Price; Media and Broadcasting Industry; Entertainment and Recreation Industry

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04 Aug 2003
Research & Ideas

Shackleton: An Entrepreneur of Survival

lessons for business leaders to be found in areas outside business. History itself, literature, theater—look to Shakespeare and Henry V, Julius Caesar, or King Lear. When we look at these enduring works, we find more than just great... View Details

Keywords: by Martha Lagace

11 Aug 2003
Research & Ideas

Why Budgeting Kills Your Company

that didn't take any time at all," says William J. Bruns Jr., Henry R. Byers Professor of Business Administration, Emeritus, at Harvard Business School and a visiting professor at Northeastern University. After each unit's sales and... View Details

Keywords: by Loren Gary

25 Apr 2011
Research & Ideas

What CEOs Do, and How They Can Do it Better

what the boss is doing all day. For all of the minute-to-minute monitoring of employee performance from the time of Henry Ford onward, it's amazing how little any of us really know about how CEOs of major companies spend their time.... View Details

Keywords: by Michael Blanding

25 Jun 2007
Research & Ideas

HBS Cases: Beauty Entrepreneur Madam Walker

Katherine Miller. When Koehn recently taught "Madam C.J. Walker" in her MBA course Entrepreneurial Leadership: Past, Present, and Future, her students in turn discussed Walker's rise against a historical backdrop dominated by hard-driving industrialists such... View Details

Keywords: by Martha Lagace; Beauty & Cosmetics

September 2018 (Revised April 2019)
Case

AMC Entertainment: Creating a Spectacular Moviegoing Experience (A)

By: Henry McGee and Aldo Sesia

In 2018, the Hollywood film industry is facing tough headwinds. Fewer and fewer Americans are going to movie theaters, opting instead to watch movies on demand in the comfort of their own homes or on portable devices. Adam Aron, the head of the world’s largest movie... View Details

Keywords: Exhibitors; Movies; Film Entertainment; Disruptive Innovation; Consumer Behavior; Competitive Strategy; Expansion; Global Range; Business Model; Motion Pictures and Video Industry

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August 2015 (Revised June 2019)
Case

Shonda Rhimes' ShondaLand

By: Anita Elberse and Henry McGee

In January 2015, superstar television creator Shonda Rhimes, whose production company ShondaLand dominates American television's most competitive and lucrative night with three shows in primetime on network ABC's Thursday night, is plotting the future. One challenge... View Details