Heavy Industry - Publications - Faculty & Research

23 Jan 2012
Research & Ideas

Break Your Addiction to Service Heroes

client-facing people when service problems are systematically tolerated. The cape starts to feel heavy when it's overused. Great service, it turns out, is not made possible by running the business harder and faster on the backs of a few... View Details

Keywords: by Deborah Blagg; Service

15 Sep 2003
Lessons from the Classroom

HBS Cases: Developing the Courage to Act

perspectives, or points of view. "There's got to be a plausible tension in the case," says W. Carl Kester, chair of the M.B.A. program and Industrial Bank of Japan professor of finance. "It's what allows me to build a... View Details

Keywords: by David A. Garvin

03 Mar 2009
First Look

First Look: March 3, 2009

presence of strategic interactions between content distributors and content providers. We provide a model of bargaining and price competition within these industries and show that whether or not a piece of content ends up exclusive to one... View Details

Keywords: Martha Lagace

10 Jul 2000
Research & Ideas

Privatization and the New European Economy

"Privatization and the Role of the Governments in a Global Economy," the prime candidates for state-run operations clustered around five sectors of the European economy— transportation, telecommunications, financial services, energy, and View Details

Keywords: by James E. Aisner; Air Transportation; Transportation

31 Jan 2005
Research & Ideas

Rethinking Marketing’s Conventional Wisdom

marketing and psychology. Moon is a recipient of the HBS Student Association Award for teaching excellence and has twice received a Hellman Faculty Fellowship, presented annually to a junior faculty member for outstanding research. Gary Emmons: Are there View Details

Keywords: by Garry Emmons; Service

01 Dec 2003
What Do You Think?

Is This the Twilight Era for the Managed Mutual Fund?

a vile 'market timer' is a sad commentary on how inflexibly the mutual fund industry is viewed by academics, regulators and distributors." Richard Eckel suggests that both perceptions and real problems will be addressed when, among... View Details

Keywords: by James Heskett

29 May 2012
First Look

First Look: May 29

investment. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/912411-PDF-ENG Heavy Metal (B): Baosteel Enters Brazil Regina M. Abrami and Iacob Koch-WeserHarvard Business School Supplement 912-412 This case begins with Baosteel's... View Details

Keywords: Sean Silverthorne

06 Sep 2004
What Do You Think?

How Do We Prepare for a World Without Cheap Oil?

Summing Up Is the end of cheap oil a challenge to the world? Yes. Will it affect our standard of living adversely? Not likely. At least that is the verdict of most of the large number of respondents to this month's column who rely on assumed human ingenuity combined... View Details

Keywords: by James Heskett

17 Oct 2012
Research & Ideas

America Needs a Manufacturing Renaissance

depend on those suppliers will then be jeopardized. When the auto industry declines, it causes an atrophy of capabilities (such as casting and precision machining) that are also used in industries such as... View Details

Keywords: by Gary P. Pisano & Willy C. Shih; Manufacturing

14 Dec 2010
First Look

First Look: Dec. 14

Working PapersThe Influence of Prior Industry Affiliation on Framing in Nascent Industries: The Evolution of Digital Cameras Authors:Mary J. Benner and Mary Tripsas Abstract New industries sparked by... View Details

Keywords: Sean Silverthorne

14 Nov 2005
Research & Ideas

How Can Start Ups Grow?

interested in studying this relatively unexplored area. Q: Why did you decide to focus on entrepreneurship in the advertising industry in your research? A: Advertising more than most businesses responds to the talents and personalities of... View Details

Keywords: by Sarah Jane Gilbert; Advertising

23 Aug 2010
Research & Ideas

The Drive to Acquire’s Impact on Globalization

now give to the overall benefits of globalization. As practiced today, Ricardo's classic system results in win-win exchanges when both trading partners are either (1) industrialized nations with modern impulse/check/balance governments,... View Details

Keywords: by Paul R. Lawrence

20 Aug 2001
Research & Ideas

Making an Ally of Uncle Sam

microprocessors to computer makers such as Compaq and Dell. The company competes with chipmaker Advanced Microdevices and complements Microsoft's operating system and applications software. Ironically, the businesses that are creating emerging View Details

Keywords: by Michael Watkins, Mickey Edwards & Usha Thakrar

15 Mar 2016
First Look

March 15, 2016

transparency and weak governance in resource rich countries. However, we document that industry self-regulation has generated information to substitute for the gap in voluntary company disclosure. We also find some evidence that these... View Details

06 Aug 2018
Research & Ideas

Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels

factory anywhere in the world is built today without billions of dollars in subsidies. The groundbreaking in Wisconsin that President Trump just attended is receiving around $3 billion from the state. So that industry goes through... View Details

Keywords: by Sean Silverthorne; Manufacturing; Electronics

30 Nov 2011
Research & Ideas

Only Capitalists Can Save Capitalism

of the industrial system, or the way society wanted it to function," says Bower. "And lo and behold, we now have a crisis that illustrates what they were concerned about." “If you believe that the problems ahead are likely to be very... View Details

Keywords: by Maggie Starvish

16 Jul 2013
First Look

First Look: July 16

look at the creation of the Carnegie Tech Graduate School of Industrial Administration after World War II. This episode illustrates the increasingly successful claims of social scientists, backed by philanthropic foundations, on business... View Details

Keywords: Anna Secino

23 Dec 2014
First Look

First Look: December 23

quantitative implications match a range of moments not targeted in the estimation quite well. We then characterize the optimal policy path implied by the model and our estimates. Optimal policy makes heavy use of research subsidies as... View Details

Keywords: Carmen Nobel

04 Oct 2016
First Look

October 4, 2016

Abstract—Though fundamental to innovation and essential to many industries and occupations, the creative act has received limited attention as an economic behavior and has historically proven difficult to study. This paper studies the... View Details

06 Nov 2000
Research & Ideas

The Determinants of Corporate Venture Capital Success

Corporate-sponsored venture funds first appeared in the 1960s, about two decades after the first flowering of the venture capital industry. Ever since, they have mirrored the cyclic nature of the industry as a whole. But there are... View Details

Keywords: by Paul Gompers & Josh Lerner

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