Publications

June 2000
Article

Information Technology Security: A Challenge for Directors

By: Robert B. Stobaugh, Rosina B. Dixon, Thomas R. Horton and Roger W. Raber

Keywords: Information Technology; Problems and Challenges; Management

December 1994
Teaching Note

Competitive Information Policy at United Technologies TN

By: Lynn S. Paine

Keywords: Information; Policy; Competitive Strategy

Web

IT Policies & Governance | Information Technology

IT Policies & Governance Policies and guidelines are in place at Harvard Business School and across Harvard to help the community ensure compliance and understanding of how to use to technology and devices effectively and securely.... View Details

February 1990
Background Note

Information Technology in Organizations: Emerging Issues in Ethics and Policy

Introduces a framework for identifying and analyzing the ethical and policy issues triggered by the various capabilities of information technology (IT). Ten IT capabilities are defined (access, capture, speed, permanence/storage. duplication, tracking, monitoring, data... View Details

Keywords: Rights; Information Technology; Ethics; Organizations; Policy

2015
Working Paper

Multinational Activity and Information and Communication Technology

By: Laura Alfaro and Maggie Chen

10 Oct 2019

Information Session at Georgia Institute of Technology

Do you know where an MBA can take you? Learn about the three HBS programs for college students including Peek Weekend, the Summer Venture in Management Program, and the 2+2 deferred admissions process. View Details

July 1988 (Revised July 1990)
Case

Xerox Corp.: Information Technology Support of Product Development

By: James I. Cash Jr. and Donna B. Stoddard

Keywords: Product Development; Information Technology

Web

Buy Now, Pay Later: Credit and Information Technology

the Courts Credit and Information Technology Credit in a Consumer Society Research Links Credits “The ratings given by the large commercial ratings agencies are on the whole remarkably exact.” — Peter P.... View Details

Web

Harvard & HBS IT Policies | Information Technology

Harvard & HBS IT Policies Harvard Business School (HBS) is committed to protecting the information that is critical to teaching, research, and the University’s many varied activities, our business operation, and the communities we... View Details

Web

Protecting Yourself Against Social Engineering | Information Technology

Protecting Yourself Against Social Engineering What is Social Engineering? Social Engineering is a method that bad actors will use to trick people into giving them sensitive information or access. The types of View Details

February 2016
Case

Health Catalyst

By: Kevin Schulman and Suresh Balu

Dan Burton, Health Catalyst CEO (HBS Baker Scholar), and Tom Burton, Health Catalyst Senior Vice President of Product Development and cofounder, closed on a $41 million investment round. Their firm was one of the hottest companies in the health information technology... View Details

Keywords: Service Management; Strategy; Operations Management; Information Technology; Information Management; Entrepreneurship; Service Delivery; Competitive Strategy; Performance; Information Technology Industry; Information Technology Industry

September 2019
Article

Technology Reemergence: Creating New Value for Old Technologies in Swiss Mechanical Watchmaking, 1970-2008

By: Ryan Raffaelli

In 1983, 14 years after the introduction of the battery-powered quartz watch, mechanical watches and the Swiss watchmakers who built them were predicted to be obsolete (Landes, 1983). Unexpectedly, however, by 2008 the Swiss mechanical watchmaking industry had... View Details

Keywords: Technology Reemergence; Technology Cycles; Cognition And Market Redefinition; Legacy Technology Trajectories; Information Technology; Demand and Consumers; Organizational Change and Adaptation; Identity; Change; Consumer Products Industry; Switzerland

Read Now

January 1999
Case

State Street Corporation: Leading with Information Technology (B)

By: Stephen P. Bradley and Kelley Porter

With Multi-currency HORIZON, a real-time multi-currency accounting system that replaced the traditional batch-oriented single-currency accounting system, successfully launched, State Street Corp. (State Street) began to focus on growing the scope of its business... View Details

Keywords: Accounting; Trends; Global Strategy; Growth and Development Strategy; Competitive Strategy; Information Technology; Value Creation; Financial Services Industry

March 1987
Background Note

How Information Technology Is Changing Management Control Systems

By: William J. Bruns Jr.

Keywords: Information Technology; Change; Management Systems

September 1997
Case

Information at the World Bank: In Search of a Technology Solution (A)

By: W. Earl Sasser, Josep Valor and Carin-Isabel Knoop

Information Technology Services Director Mohamed Muhsin planned to restructure the World Bank's information technology in response to President Jim Wolfensohn's call to build a knowledge bank. Several reorganization efforts taken by the bank in the 1980s led to a... View Details

Keywords: Restructuring; Information; Knowledge Management; Mission and Purpose; Technology; Public Administration Industry

August 2012 (Revised December 2023)
Background Note

Note on Health Insurance Coverage, Coding, and Payment

By: Regina E. Herzlinger and Jo Ellen Slurzberg

This note explains how health care technology and service innovators receive payment from government insurers, in the U.S. and abroad, and from private insurers. It describes each of the three steps needed to obtain reimbursement: coverage, coding, and payment. It also... View Details

Keywords: Health Care Delivery; Health Care Costs; Health Insurance; Health Insurance Marketplaces; Health Care and Treatment; Cost; Insurance; Innovation and Invention; Private Sector; Public Sector; Decision Making; Information Technology; Health Industry; Health Industry

2013
Dictionary Entry

Technology and Innovation Management

By: Elizabeth J. Altman, Frank Nagle and Michael L. Tushman

The goal of this annotated bibliography on technology and innovation is to organize and present the most important literature relevant to a scholar seeking to understand and advance the field. It includes articles that are highly-cited and foundational pieces, as well... View Details

Keywords: Technology; Technological Change; Innovation Streams; Organizational Evolution; Executive Leadership; Organizational Architecture; Information Technology; Technological Innovation; Innovation and Management; Organizational Change and Adaptation; Leadership; Organizational Design