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- 19 Mar 2012
- HBS Case
HBS Cases: Overcoming the Stress of ‘Englishnization’
interactions." Native speakers can also dominate conversations, workers said in Neeley's interviews. "Sometimes it's hard to get our American colleagues to be quiet but we manage," a high-fluency speaker reported in an... View Details
Keywords: by Kim Girard
- 02 Dec 2010
- What Do You Think?
Making Right Choices: Art or Science?
Summing Up Thoughtful comments are hard to summarize in five paragraphs. That explains why this month's task is impossible. But one thing unites nearly everyone responding to this column, and that is one kind of objection or other to the... View Details
Keywords: by Jim Heskett
- 31 Jul 2019
- Research & Ideas
Distressed Employees? Try Resilience Training
have skills to cope. And it’s when workplaces need to make sure employees are getting the help they need.” Stressed-out workers seek online tools Whillans decided to explore whether an internet-based platform called Happify, which coaches... View Details
- 13 Apr 2009
- Research & Ideas
Kind of Blue: Pushing Boundaries with Miles Davis
sketches and sparse instructions. He would more often tell them what not to play. Think about how valuable it would be for teams of business innovators to be free of preconceptions but as skilled at their task as Davis's musicians were.... View Details
- 19 Aug 2021
- Op-Ed
Don't Ignore Your Employees' Misery—TAKE Control
point is the most crucial—employee trust is hard to regain once it’s lost. E = Execute your organization’s post-COVID workforce plan in a timely fashion and evaluate your progress constantly. Ultimately, the TAKE framework is about... View Details
Keywords: by Hise O. Gibson and MaShon Wilson
- 12 Jan 2009
- Research & Ideas
The Value of a ‘Portable’ Career
guidelines do you think managers should bear in mind? How can they increase the likelihood that star performers will replicate past success in a new environment? A: Our research shows that stars whose jobs require them to cooperate and collaborate with other workers... View Details
- 05 Feb 2009
- What Do You Think?
Why Can’t We Figure Out How to Select Leaders?
the ones that scare me." These comments raise the question of how much theory tells us about selecting for harder to measure characteristics such as possible behaviors under fire and motives as opposed to skills and past... View Details
Keywords: by Jim Heskett
- 28 Apr 2008
- HBS Case
Negotiating with Wal-Mart
Muccio: Negotiating the P&G Relationship with Wal-Mart," HBS professor Jim Sebenius and Research Associate Ellen Knebel show two very different organizations doing just that. The cases are part of a series that involve hard... View Details
- 06 Aug 2020
- Research & Ideas
Who Will Give You the Best Professional Guidance?
What’s the difference between having an adviser, external coach, internal coach, and therapist? Should I join a peer support group? I’m often asked these questions. With so many options these days it’s hard to know which to choose or how... View Details
Keywords: by Julia B. Austin
- 19 Aug 2015
- Research & Ideas
Codeacademy’s Delicate Work of Adding Monetization Without Crushing Mission
users. Not only does it teach a skill set (coding) that is increasingly in demand in the job market, but its users are so loyal and engaged that they have provided the bulk of the learning content themselves at no cost. Codecademy's... View Details
- 15 Aug 2005
- Research & Ideas
The Founding CEO’s Dilemma: Stay or Go?
and deal with a very different set of challenges for which many founder-CEOs are not equipped. Objectively, many founders might agree that the CEO's job will require skills they don't have, but emotionally, they are very attached to the... View Details
- 31 Oct 2014
- Op-Ed
Ebola’s Call To Arms About Disaster Preparedness
the United States. In the absence of having to be on alert for treating infectious diseases, American hospitals have let their guard down and their skills lapse. Partisan politics has exacerbated the problem by leaving the nation in the... View Details
- 12 Nov 2024
- HBS Case
Inside One Startup's Journey to Break Down Hiring (and Funding) Barriers
mouths have an opportunity to do something like Harley’s doing?” A prison conviction leads to multiple employment rejections After losing his father at age 15, Blakeman fell into hard drug use. After he was incarcerated in a Georgia... View Details
- 15 Sep 2014
- Research & Ideas
Are the Most Talented Employees the Highest Paid? Yes—If They’re Bankers
between measurable talent and its impact on wages. In part, Vallée and Célérier wanted to study talent to challenge the idea that bankers are paid according to how hard they work. "That's silly," says Vallée, who worked in investment... View Details
- 08 Dec 2003
- Research & Ideas
Is That Really Your Best Offer?
confident, defensive, angry, or a mix of these feelings. You will then be better able to judge what she truly needs versus what she would like. 6. Hone Your Skills Negotiation doesn't give very good feedback about performance. When we... View Details
Keywords: by Michael Wheeler
- 07 Jun 2019
- Book
Are You a Digital Manager?
purpose; managers need to answer not just what the team should or could be doing, but also why doing so matters. All of us, particularly the younger generations in the workforce, want to be in organizations where we can make a difference. If MBAs are to work View Details
Keywords: by Martha Lagace
- 05 Mar 2001
- What Do You Think?
Fine Coupling: Can Human Resource Management Learn from Supply Chain Management?
important." Scott Lichtman agrees, pointing out that "to be efficient in this fast-moving era rather requires longer-term investment in skills and strategy adoption by longstanding employees ..." On the other hand, Ryan... View Details
Keywords: by James Heskett
- 01 Jul 2021
- Office Hours
Readers Ask: Which Companies Are Transforming Work?
significant population of lower-skilled, lower educational-attainment workers out there, many who speak English as a second language, who have worked in service industries that have been very, very badly damaged by COVID. They’re going to have a View Details
- 20 Sep 2012
- Research & Ideas
US Competitiveness at Risk
vitality. The first reaction to globalization was often, "It's wonderful that we can relocate anywhere. If we have a skill shortage here in America, we can just go somewhere else. If we can get a better tax deal there, we'll go... View Details
Keywords: Re: Michael E. Porter & Jan W. Rivkin
- 18 Jul 2005
- Research & Ideas
Identify Emerging Market Opportunities
they are at the mercy of big companies. Labor Markets. In spite of emerging markets' large populations, multinationals have trouble recruiting managers and other skilled workers because the quality of talent is View Details