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  • May 2018 (Revised October 2020)
  • Supplement

La Ribera Health Department (B): Epilogue

By: Regina E. Herzlinger, Emer Moloney and Daniela Beyersdorfer
The La Ribera case studies depict an innovative low cost/high quality privately financed hospital model struggling to achieve alignment with the Six Factors. It is reimbursed by the public sector in a Spanish environment whose Consumers, Structure, and Public Policy... View Details
Keywords: Trends And Opportunities; Government; Government Programs; Acquisition; Business Model; Business Plan; Trends; Opportunities; Government and Politics; Programs; Health Care and Treatment; Situation or Environment; Health Industry; Insurance Industry; Technology Industry; Spain
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Herzlinger, Regina E., Emer Moloney, and Daniela Beyersdorfer. "La Ribera Health Department (B): Epilogue." Harvard Business School Supplement 318-134, May 2018. (Revised October 2020.)
  • 30 Jun 2009
  • Research Event

Business Summit: The Role of Business Leaders in Sustaining Market Capitalism

also earn an attractive profit. In this way, market capitalism can be a legitimate and sustainable solution for some of the world's major problems. Key concepts include: HBS research shows that attitudes... View Details
Keywords: Re: Multiple Faculty
  • 21 Nov 2005
  • Research & Ideas

Making Credibility Your Strongest Asset

And—oh, yes—Rovell was just a kid in his teens. Nevertheless, he launched a business-of-sports talk show on Northwestern University's student radio station, WNUR. His "producer" (actually, a roommate) aggressively pursued... View Details
Keywords: by Michael Wheeler
  • 21 Oct 2002
  • Research & Ideas

The Parable of the Bungled Baggage And the Unhappy Customer

said, "Would Professor Sasser meet the special service agent?"... I was feeling a little uncomfortable because I was going to talk about customer service and customer focus and these folks were really sort of showing me stuff... View Details
Keywords: by W. Earl Sasser
  • 13 Sep 2010
  • Research & Ideas

The Consumer Appeal of Underdog Branding

real-world challenges and anxieties faced by increasing numbers of Americans.” As HBS professor Anat Keinan explains, "Today, underdog brand biographies are being used by both large and small companies and across categories,... View Details
Keywords: by Martha Lagace
  • 29 Sep 2003
  • Research & Ideas

Why Managing Innovation is Like Theater

flaky, unreliable, art-based processes. We reject this premise. Our close examination of art-based processes shows that they're understandable and reliable, capable of sophisticated innovation at levels many "scientific"... View Details
Keywords: by Rob Austin & Lee Devin
  • 15 Mar 2011
  • First Look

First Look: March 15

controversies regarding "reverse racism" highlight Whites' increasing concern about anti-White bias. We show that this emerging belief reflects Whites' view of racism as a zero-sum game, such that decreases in perceived bias... View Details
Keywords: Sean Silverthorne
  • 29 Jan 2008
  • First Look

First Look: January 29, 2008

cost of external finance shape both the probability of entering entrepreneurship and the characteristics of those who become entrepreneurs. As expected, differences-in-differences estimates show that the entry rates for individuals who... View Details
Keywords: Martha Lagace
  • 12 Jul 2004
  • Research & Ideas

Michael Porter’s Prescription For the High Cost of Health Care

competition in health care must change. Our research shows that competition in the health care system occurs at the wrong level, over the wrong things, in the wrong geographic markets, and at the wrong time. Competition has actually been... View Details
Keywords: by Michael E. Porter; Health
  • 16 Jan 2019
  • Research & Ideas

What Football Firings Teach Managers About Staying Relevant

idea with Harvard Business School Dean Nitin Nohria. Nohria remembered that he and his HBS colleague, Rakesh Khurana, had noticed a similar effect in CEO data—that some chief executives had two distinct halves to their careers, a... View Details
Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports
  • 28 Apr 2008
  • HBS Case

Negotiating with Wal-Mart

Muccio: Negotiating the P&G Relationship with Wal-Mart," HBS professor Jim Sebenius and Research Associate Ellen Knebel show two very different organizations doing just that. The cases are part of a... View Details
Keywords: by Julia Hanna; Retail
  • 18 Aug 2011
  • Lessons from the Classroom

Business Plan Contest: 15 Years of Building Better Entrepreneurs

extraordinary” "As long as students really dig hard and ask questions about themselves and the opportunity at hand, the contest is a terrific part of the MBA experience that has only gained strength over the years," says HBS professor... View Details
Keywords: by Julia Hanna; Education
  • 27 Sep 2010
  • Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

some people's inputs count more than their actual knowledge warrants, to the detriment of the project. The problem is common—and avoidable, says HBS professor Heidi K. Gardner, who has developed and tested a theory of pressure on teams... View Details
Keywords: by Sarah Jane Gilbert
  • 18 Jul 2024
  • Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

the journal Academy of Management Discoveries. She coauthored the research with Harvard T.H. Chan School of Public Health Assistant Professor Michaela Kerrissey and HBS doctoral student Derrick Bransby. Do employees feel safe to call out... View Details
Keywords: by Michael Blanding; Health
  • 20 Sep 2004
  • Research & Ideas

How Consumers Value Global Brands

feel part of something bigger and give you a sense of belonging." A Costa Rican best expressed the aspirations that consumers associate with global brands: "Local brands show what we are; global brands View Details
Keywords: by Douglas B. Holt, John A. Quelch & Earl L. Taylor
  • 19 May 2016
  • Research Event

Crowdsourcing, Patent Trolls, and Other Research Insights Highlighted at Harvard Business School Symposium

Research Symposium, an annual event that allows HBS faculty members to highlight a variety of research findings to an audience of doctoral students, staff members, and other professors. This year’s symposium, held last week on the View Details
Keywords: by Dina Gerdeman & Carmen Nobel
  • 23 Mar 2011
  • Research & Ideas

China’s 60-Year Road from Revolution to World Power

from around the world. The resulting book includes several of the papers and lectures that were presented at the conference, providing a wide range of views about China's past, present, and future. In this excerpt, editor William C. Kirby, an View Details
Keywords: by William C. Kirby
  • 05 May 2008
  • Research & Ideas

Connecting with Consumers Using Deep Metaphors

second campaign is the Michelin tire ad portraying the tire as a container—another deep metaphor—of safety for one's family, especially children. The last version of the ad, which ran for many years, showed a child positioned within a... View Details
Keywords: by Martha Lagace; Consumer Products
  • 27 Jun 2011
  • Research & Ideas

Recovering from the Need to Achieve

of themselves. "I wish a lot of the HBS students were more aware of how their behavior impacts others." he says. The Power Of Vulnerability Flying without a Net is not a quantitative book, a fact that DeLong initially worried... View Details
Keywords: by Kim Girard
  • 03 Nov 2003
  • Research & Ideas

Making Money Making Movies

keen exhibitors are to free up screens on which to show it, how much space foreign journalists allocate to reviewing it, and so on. As conventional wisdom suggests, the key drivers of success in the U.S. also apply to foreign markets.... View Details
Keywords: by Manda Salls; Entertainment & Recreation; Motion Pictures & Video
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