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Show Results For
- All HBS Web
(1,439)
- People (19)
- News (407)
- Research (340)
- Events (1)
- Multimedia (13)
- Faculty Publications (57)
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- 05 Jan 2010
- First Look
First Look: January 5
and their impact on organizational climate, which predicts successful outcomes. We addressed this gap with a field experiment suggested by Toyota's problem-solving process. We tested three related process improvement activities: (1) View Details
Keywords: Martha Lagace
- 09 May 2024
- Research & Ideas
Called Back to the Office? How You Benefit from Ideas You Didn't Know You Were Missing
interactions that matter most are not with the people you work with closely every day, such as people in your home department. Instead, the real influence comes from colleagues whose intellectual pursuits are vastly different from your... View Details
Keywords: by Ben Rand
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
revenue. HBS Professor Frances X. Frei and her colleagues Ann Evenson and Patrick T. Harker, both of The Wharton School at the University of Pennsylvania, have studied the use of call centers in this industry. In their working paper... View Details
- 08 Jul 2008
- First Look
First Look: July 8, 2008
the quality of research. Does Familiarity Breed Trust? Revisiting the Antecedents of Trust Authors:Ranjay Gulati and Maxim Sytch Periodical:Managerial and Decision Economics 29 (March - April 2008): 165-190 Abstract This paper investigates how the history of View Details
Keywords: Martha Lagace
- 12 Oct 1999
- Research & Ideas
Where Main Street Meets Wall Street
funds have made an important contribution to both the democratization and the strengthening of the American economy," says HBS professor Jay O. Light, an expert on the financial services industry. And now, according to Light and... View Details
- 21 Apr 2009
- First Look
First Look: April 21, 2009
occurs slowly. Broadly, our studies provide evidence as to when and why people overlook cheating by others and examine the conditions under which the slippery slope effect occurs. Customer-Based Valuation Author:Sunil Gupta Publication:Journal of View Details
Keywords: Martha Lagace
- 17 Aug 2010
- First Look
First Look: August 17
Life Journey Profile: Nicole Gardner Bhaskar Chakravorti, Shirley M. SpenceHarvard Business School Case 810-111 Examine the life journey of an HBS 2002 alum, in her own words, and her perspective on success. Purchase this... View Details
Keywords: Martha Lagace
- 02 May 2000
- Research & Ideas
Leading Professional Service Firms
The HBS Executive Education course Leading Professional Service Firms (LPSF) is an intensive, one-week program that focuses on management issues unique to these firms. It provides a forum for participants from around the world to apply... View Details
- 12 Feb 2008
- First Look
First Look: February 12, 2007
Authors:Geoffrey Jones and Jonathan Zeitlin, eds. Publication:Oxford University Press, 2008 Abstract This Handbook provides a state-of-the-art survey of research in business history. Business historians study the historical evolution of business systems, entrepreneurs... View Details
Keywords: Martha Lagace
- 11 Jan 2000
- Lessons from the Classroom
New Game, New Rules: Developing Managers for a Competitive World
The Program for Global Leadership assembles senior executives from organizations worldwide who participate and interact in a unique, multi-phased educational process. The program's unusual structure helps them to gain fresh insight about... View Details
Keywords: by Staff
- 16 Nov 2010
- Lessons from the Classroom
Data.gov: Matching Government Data with Rapid Innovation
Obama-to move government data to the Web-lead to public benefits much faster? Data.gov, the subject of a new HBS case study, taught for the first time this summer, highlights the potential of raw data to spur citizen creativity and... View Details
- 20 Nov 2006
- Research & Ideas
Open Source Science: A New Model for Innovation
that a lot and I think we're providing some systematic evidence now with this study," Lakhani says. He met recently with HBS Working Knowledge to discuss the work and its implications for firms. Martha Lagace: Given your research... View Details
Keywords: by Martha Lagace
- 16 Nov 1999
- Lessons from the Classroom
Leading Change and Organizational Renewal
A member of the Executive Education staff spoke recently with HBS Professors Michael Tushman and Charles O'Reilly, developers of the program Leading Change and Organizational Renewal. In that discussion they describe their thinking about... View Details
Keywords: by Staff
- 14 Sep 2020
- Research & Ideas
You're Right! You Are Working Longer and Attending More Meetings
administration in the HBS Strategy Unit. “It’s very taxing, to be honest.” Shifting to remote work at the start of the pandemic stripped away whatever was left of the elusive 9-to-5 business day and replaced it with videoconferencing and... View Details
Keywords: by Danielle Kost
- 02 Aug 2006
- Research & Ideas
Investor Protection: The Czech Experience
not just in (what is now) the Czech Republic, but also in any country that lacks strong institutions and investor protections. As HBS professor Mihir A. Desai and the Monitor Group's Alberto Moel explain in the Review of Finance, in their... View Details
- 20 Jun 2005
- Research & Ideas
Creating a Positive Professional Image
As HBS professor Laura Morgan Roberts sees it, if you aren't managing your own professional image, others are. "People are constantly observing your behavior and forming theories about your competence, character, and commitment,... View Details
Keywords: by Mallory Stark
- 05 Aug 2022
- Research & Ideas
Why People Crave Feedback—and Why We’re Afraid to Give It
when the feedback giver and receiver know each other well.” The results highlight a potential disconnect in the workplace: While many workers are eager for feedback, especially constructive feedback, in many cases managers may be reluctant to provide it. Gino conducted... View Details
Keywords: by Michael Blanding
- 27 Mar 2007
- First Look
First Look: March 27, 2007
Moral Dilemma Harvard Business School Note 607-067 No abstract available. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=607067 CAMBIA, Supplement to Epodia Harvard Business School Supplement 606-057 Supplements the case... View Details
Keywords: Martha Lagace
- 12 Oct 1999
- Research & Ideas
Building Bridges: New Dimensions in Negotiation
From resolving a labor dispute to orchestrating a merger to getting a new company off the ground, negotiation plays a vital role in nearly every facet of business. In response, Professor James Sebenius, founder of the HBS Negotiation Unit... View Details
Keywords: by Anita M. Harris
- 10 Jul 2000
- Research & Ideas
Cable TV: From Community Antennas to Wired Cities
provide to municipalities free of charge, as a condition of franchise approval. "Narrowcasting" would supplement broadcasting with an array of arts and educational programming. Jeffersonian democracy would bloom as cable subscribers used "two-way,"... View Details