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  • All HBS Web  (1,891)
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Show Results For

  • All HBS Web  (1,891)
    • People  (3)
    • News  (594)
    • Research  (217)
    • Multimedia  (8)
  • Faculty Publications  (20)
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  • 01 Oct 2007
  • Research & Ideas

Encouraging Dissent in Decision-Making

and everywhere in between, "fundamental but highly controversial issues often are not surfaced," former Vietnam-era Secretary of Defense, Ford Motor Company president, and World Bank president Robert S. McNamara (HBS MBA '39) told the View Details
Keywords: by Garry Emmons
  • 13 Mar 2023
  • Research & Ideas

What Would It Take to Unlock Microfinance's Full Potential?

for solutions to make the next generation of microfinance tools even more transformative. The HBS Alumni Bulletin recently talked to them about their research. “Around 2005 and 2010, some large-scale,... View Details
Keywords: by Jen McFarland Flint; Financial Services
  • 31 Mar 2008
  • HBS Case

JetBlue’s Valentine’s Day Crisis

all that changed. HBS associate professor Robert Huckman, professor Gary Pisano, and research associate Virginia Fuller tell that story in "JetBlue Airways: Valentine's Day 2007," a case taught in the MBA course Operations... View Details
Keywords: by Julia Hanna; Air Transportation
  • 07 Jul 2019
  • HBS Case

Walmart's Workforce of the Future

to a good degree,” says Kerr. But it’s too soon to tell whether they have established themselves in a way that will allow them to truly excel. “That’s where the jury is still out. They are still defining the Walmart of the future.” About the Author Julia Hanna is an... View Details
Keywords: by Julia Hanna; Retail
  • 28 Sep 2009
  • Research & Ideas

Improving Accountability at the World Bank

accountability and effectiveness today? What should it do about them? With a detailed description of the Bank's challenges of democratic accountability, its constraints, and recommendations for the future, HBS professor Alnoor Ebrahim... View Details
Keywords: by Alnoor Ebrahim
  • 12 Jul 2010
  • Research & Ideas

Rocket Science Retailing: A Practical Guide

Whether you sell widgets, designer fashions, or life-saving drugs, mastering the art and science of better analytics can set you ahead of your competitors, according to HBS professor Ananth Raman and Wharton professor Marshall Fisher.... View Details
Keywords: by Martha Lagace; Retail; Auto
  • 15 Mar 2011
  • First Look

First Look: March 15

examine the organizational transformation of risk experts in two large U.K. banks, where we study the dynamics of the risk management function over a period of five years. Our findings indicate that the rising influence of a staff... View Details
Keywords: Sean Silverthorne
  • 17 Feb 2009
  • Research & Ideas

What’s Good about Quiet Rule-Breaking

What do software engineers, flight attendants, factory workers, mail carriers, truck drivers, and hospital nurses have in common? According to HBS professor Michel Anteby, these professions—and many others just as dissimilar, maybe even... View Details
Keywords: by Martha Lagace
  • 26 Jun 2020
  • Research & Ideas

Why Japanese Businesses Are So Good at Surviving Crises

the country, according to Takeuchi’s research. Based on interviews by Takeuchi and his HBS students, who have studied businesses rebuilding in Japan for nine years, here’s a snapshot look at how the leaders of four companies jumped into... View Details
Keywords: by Dina Gerdeman
  • 23 Oct 2000
  • Research & Ideas

The Strategy-Focused Organization

In The Strategy-Focused Organization, HBS professor Robert Kaplan and David Norton, president of the Balanced Scorecard Collaborative, share the results of ten years of research into companies that have implemented the Balanced Scorecard.... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 24 Jan 2011
  • HBS Case

Terror at the Taj

with Ruth Page and David Habeeb of the HBS Educational Technology Group, Terror at the Taj Bombay: Customer-Centric Leadership documents the bravery and resourcefulness shown by rank-and-file employees during the siege.  Video interviews... View Details
Keywords: by Julia Hanna; Accommodations
  • 15 Apr 2008
  • First Look

First Look: April 15, 2008

fixed capacity viable. Another constraint is the poor state of its basic financial systems. Morale is low and thus staff turnover is high, with many clinicians taking patients with them into their private practice when they go. TBC is... View Details
Keywords: Martha Lagace
  • 10 Mar 2020
  • Research & Ideas

The Little Understood Problem Confronting Diverse Workplaces

Ramarajan and Reid’s study shows. But making that effort—beginning with a clear-eyed, inward look at one’s background, identity, and place in culture—can provide the foundation for building a workplace where everyone can thrive. About the Author Julia Hanna is an... View Details
Keywords: by Julia Hanna
  • 24 Jul 2007
  • First Look

First Look: July 24, 2007

Successes and Failures of a Global Entrepreneur Harvard Business School Case 807-165 Bert Twaalfhoven (70; HBS '54) is faced with two offers to acquire the manufacturing holding company he had built up over 40 years. Despite the... View Details
Keywords: Martha Lagace
  • 22 Dec 2009
  • First Look

First Look: Dec. 22

to popular expectations, corporate headquarters in the U.S. are about twice the size of European counterparts. Headquarters there exert a higher level of functional influence and have larger staffs in certain key areas, such as IT and... View Details
Keywords: Martha Lagace
  • 24 Sep 2018
  • Research & Ideas

How Cost Accounting is Improving Healthcare in Rural Haiti

keep up with the demand to treat patients every day. And that’s why Partners in Health turned to the straightforward time-driven activity-based costing system to measure the cost of treating a patient, with the help of a grant from the Gates Foundation and experts from... View Details
Keywords: by Carmen Nobel; Health
  • 03 Jun 2008
  • First Look

First Look: June 3, 2008

association, fair pay practices) and whether these codes have affected their business outcomes (e.g., staff turnover and absenteeism, product defect rates, sales growth). In this paper, we review the existing evaluations of other private... View Details
Keywords: Martha Lagace
  • 10 Jun 2008
  • First Look

First Look: June 10, 2008

equal to multiples of their own budget through front-lines process innovation and support of staff on-the-floor. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=607130 Broadband and Video Games: Playing... View Details
Keywords: Martha Lagace
  • 04 Feb 2002
  • Research & Ideas

How To Do Business in Islamic Countries

Islamic finance and an emeritus professor of investment banking at Harvard Business School. Hayes, who continues to travel regularly to Islamic countries for research and consulting, offered advice to HBS students on January 23 as part of... View Details
Keywords: by Martha Lagace
  • 11 Mar 2008
  • First Look

First Look: March 11, 2008

and Kagan Tumer Periodical:Applied Economics Research Bulletin (forthcoming). (Earlier version distributed as Harvard Business School Working Paper 08-064.) Abstract We describe an auction mechanism in the class of Groves mechanisms that... View Details
Keywords: Martha Lagace
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