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June 2018
Case

Verona Group

By: Robert L. Simons and Sarah Abbott

Are a salesperson's struggles her own fault or the result of a problematic job design? Anna George works as a salesperson at Verona Group, a company that designs and wholesales high-end women's apparel. She had spent nearly 20 years in sales with another fashion label... View Details

Keywords: Jobs and Positions; Design; Analysis; Performance; Measurement and Metrics; Salesforce Management; Organizational Design

28 Feb 2018
Sharpening Your Skills

Master the Team Meeting

every leader’s strong suit, then bring someone in who is. I’ve seen everyone from executive assistants to HR leaders to program managers facilitate meetings, keeping the group on topic, on time, and to pay... View Details

Keywords: by Julia Austin

01 Feb 2021
Working Paper Summaries

Hate Crime Increases with Minoritized Group Rank

Keywords: by Mina Cikara, Vasiliki Fouka, and Marco Tabellini

November 1995
Case

The Benetton Group

By: James L. Heskett

The management of the Benetton Group includes senior executives advocating two different strategies: 1) expanding manufacturing to develop economies in order to grow Benetton's sales in those markets, and/or, 2)find ways to provide additional support to retailers, some... View Details

Keywords: Marketing Strategy; Business Strategy; Global Strategy; Sales; Growth and Development; Distribution; Distribution Channels

2013
Book

Teaming to Innovate

By: Amy C. Edmondson

Innovation requires teaming. (Put another way, teaming is to innovation what assembly lines are to car production.) This book brings together key insights on teaming, as they pertain to innovation. How do you build a culture of innovation? What does that culture look... View Details

Keywords: Innovation Leadership; Groups and Teams; Organizational Culture

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October 2013
Supplement

Oaktree and the Restructuring of CIT Group (B)

By: Victoria Ivashina and David Scharfstein

This supplement presents the actual terms of the rescue financing provided by a group of private investors to CIT. It is intended to be distributed at the end of the discussion of "Oaktree and the Restructuring of CIT Group (A)" (HBS No. 214-035) and can be used as... View Details

Keywords: Private Equity; Restructuring; Financial Services Industry

01 Dec 2004
News

Poverty and Security

At the IMF and World Bank Group annual meetings in October, World Bank president James Wolfensohn (MBA ’59) declared that along with its fight against terror, the global community must also address the... View Details

Keywords: IMF and World Bank Group; Administration of Economic Programs; Government

October 2016
Teaching Note

China Lodging Group (A) and (B)

By: Tatiana Sandino and Nancy Hua Dai

Teaching Note for HBS Nos. 116-004 and 116-005. View Details

2015
Case

Fine Harvest Restaurant Group (cases A and B)

By: Clara (Xiaoling) Chen, Kenneth A. Merchant, Tatiana Sandino and Wim A. Van der Stede

The Fine Harvest Restaurant Group cases A and B examine a company's design of a new system to evaluate the performance (and determine the bonuses) for its restaurant managers. Fine Harvest had traditionally evaluated restaurant managers based on store margins and had... View Details

Keywords: Incentive Systems; Relative Performance Evaluation; Restaurant Industry; Accounting; Economics; Human Resources; Measurement and Metrics; Labor; Performance; Salesforce Management; Retail Industry; North and Central America

spring 1992
Article

Organizing and Leading 'Heavyweight' Development Teams

By: K. B. Clark and S. C. Wheelwright

Keywords: Leadership; Groups and Teams

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January 2011 (Revised April 2011)
Case

CME Group

By: Forest L. Reinhardt and James Weber

The case describes CME Group, the world's largest commodities exchange, futures and options on futures contracts, history, regulation, and the strategic choices the company faced. CME Group was formed from the oldest and most well-known exchanges in the world. Traders... View Details

Keywords: Financial Crisis; Stocks; Goods and Commodities; Governing Rules, Regulations, and Reforms; Risk Management; Market Participation; Market Transactions; Financial Services Industry; United States

June 2014
Teaching Note

Tesco Group Food

By: Jose B. Alvarez, Damien P. McLoughlin and Mary Shelman

Teaching Note for Tesco Group Food, HBS No. 514-022 View Details

March 2007 (Revised March 2008)
Case

Chiaphua Group Vietnam

By: Nicolas P. Retsinas and Michael Shih-ta Chen

As part of its expansion and diversification strategy, the Chiaphua Group explored real estate investments in emerging markets. The Group was one of the largest privately held company groups based in Hong Kong, with international investments in a variety of... View Details

Keywords: Investment; Governing Rules, Regulations, and Reforms; Laws and Statutes; Emerging Markets; Market Entry and Exit; Business and Government Relations; Diversification; Hong Kong

May 1999 (Revised April 2003)
Case

Executive Health Group

Executive Health Group provides in-depth physical exams. Facing stagnant revenues, CEO William Flatley has to reposition his firm, strengthen the brand franchise, and grow share in an increasingly competitive health care environment. View Details

Keywords: Product Positioning; Competition; Health Care and Treatment; Brands and Branding; Health Industry

1997
Chapter

Organizing and Leading 'Heavyweight' Development Teams

By: K. B. Clark and S. C. Wheelwright

Keywords: Groups and Teams; Leadership; Organizational Design

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September 2016 (Revised September 2016)
Case

The Tavistock Group and the Australian Agricultural Company

By: Dante Roscini and Matthew Preble

In late 2015, Dr. Shehan Dissanayake, a managing director and board member of Bahamian investment firm The Tavistock Group (Tavistock), the largest shareholder in the Australian Agricultural Company (AACo), one of the country's largest agribusinesses, faces a... View Details

Keywords: Agribusiness; Foreign Direct Investment; Cross-Cultural and Cross-Border Issues; Business and Government Relations; Agriculture and Agribusiness Industry; Australia; Bahamas

22 Jun 2021
News

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

October 2021 (Revised February 2023)
Case

Ant Group (A)

By: Krishna G. Palepu, Feng Zhu, Susie L. Ma and Kerry Herman

In 2004, Chinese e-commerce company Alibaba created Alipay, an app to facilitate payments on its e-commerce sites. As Alibaba grew, so did Alipay, until Alipay spawned its own ecosystem of financial technology products and services under the name of Ant Group. By 2020,... View Details

Keywords: Payment Systems; Information Technology; Value Creation; Network Effects; Strategy; Disruptive Innovation; Initial Public Offering; Technology Industry; Financial Services Industry; China

January 2014
Case

Tesco Group Food

By: Jose B. Alvarez, Damien P. McLoughlin and Mary Shelman

In 2010, the world's third largest retailer created a new centralized sourcing department for fresh food and store-brand grocery products in response to changes in global supply and to better meet the needs of a new multi-channel retail environment. The case, set in... View Details

Keywords: Food Retailing; Multichannel Retailing; Sustainable Supply Chains; Agribusiness; Food Marketing; Supply Chain Management; Marketing; Food and Beverage Industry; Food and Beverage Industry; United Kingdom

15 Nov 2018
News

Dysfunctional Teams

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