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← Page 7 of 511 Results →
  • 16 Feb 2024
  • Research & Ideas

As AI Upends Recruiting, Job Seekers Need a Waze App for Careers

low-wage jobs, the authors note. Those workers, along with younger first-time job seekers and adults reentering the workforce, are an untapped resource in the labor market. Many have the “soft skills” to complement emerging technologies, such as View Details
Keywords: by Rachel Layne; Information Technology; Technology
  • 13 Nov 2019
  • Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

keep important indices, such as unemployment rates, up to date. “Machines can scrape at high frequency to collect publicly available information about consumers, firms, jobs, social media, etc., which can be used to generate indices in... View Details
Keywords: by Kristen Senz
  • 2025
  • Article

Statistical Inference for Heterogeneous Treatment Effects Discovered by Generic Machine Learning in Randomized Experiments

By: Kosuke Imai and Michael Lingzhi Li
Researchers are increasingly turning to machine learning (ML) algorithms to investigate causal heterogeneity in randomized experiments. Despite their promise, ML algorithms may fail to accurately ascertain heterogeneous treatment effects under practical settings with... View Details
Keywords: AI and Machine Learning; Mathematical Methods; Analytics and Data Science
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  • Web

When AI Chatbots Help People Act More Human | Working Knowledge

While AI assistance generally led to improved customer sentiment, some types of inquiries showed more benefit than others. The study found that AI improved sentiment when... View Details
  • Web

From Brainstorm to Breakthrough: HBS IT Hackathon Inspires AI Innovations | Information Technology

From Brainstorm to Breakthrough: HBS IT Hackathon Inspires AI Innovations By Annie Harrison on January 9, 2025 Image generated using AI Share via Facebook Share via LinkedIn... View Details
  • 11 Apr 2023
  • Research & Ideas

Is Amazon a Retailer, a Tech Firm, or a Media Company? How AI Can Help Investors Decide

understand a business. “We want to make money and always looking to generate alpha in our investment strategies, so if machine learning can make us profitable and improve our risk management and trading efficiency, so be it.” Kost: It... View Details
Keywords: by Danielle Kost; Consumer Products; Real Estate; Financial Services; Retail
  • December 2018
  • Teaching Note

Autonomous Vehicles: The Rubber Hits the Road…but When?

By: William Kerr and James Palano
The autonomous vehicles have enormous implications for business and society. But, despite the headline-laden attention paid to the technology, there remain more questions than answers. Students will learn about the complex industry and have explicit discussions about... View Details
Keywords: Technology Management; Artificial Intelligence; General Management; Robotics; Technological Innovation; Transportation; Disruption; Information Technology; Management; Decision Making; AI and Machine Learning; Auto Industry; Technology Industry
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  • January 2018 (Revised March 2019)
  • Case

Autonomous Vehicles: The Rubber Hits the Road...but When?

By: William Kerr, Allison Ciechanover, Jeff Huizinga and James Palano
The rise of autonomous vehicles has enormous implications for business and society. Despite the many headlines and significant investment in the technology by early 2019, it was still unclear when truly autonomous vehicles would be a commercial reality. Students will... View Details
Keywords: Technology Management; Artificial Intelligence; General Management; Robotics; Technological Innovation; Transportation; Disruption; Information Technology; Decision Making; AI and Machine Learning; Auto Industry; Technology Industry
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  • 2021
  • Working Paper

Time Dependency, Data Flow, and Competitive Advantage

By: Ehsan Valavi, Joel Hestness, Marco Iansiti, Newsha Ardalani, Feng Zhu and Karim R. Lakhani
Data is fundamental to machine learning-based products and services and is considered strategic due to its externalities for businesses, governments, non-profits, and more generally for society. It is renowned that the value of organizations (businesses, government... View Details
Keywords: Economics Of AI; Value Of Data; Perishability; Time Dependency; Flow Of Data; Data Strategy; Analytics and Data Science; Value; Strategy; Competitive Advantage
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  • November 2024 (Revised January 2025)
  • Case

MiDAS: Automating Unemployment Benefits

By: Shikhar Ghosh and Shweta Bagai
In 2015, the state of Michigan considered whether to nominate its Michigan Integrated Data Automated System (MiDAS) for a prestigious state technology award. Launched in 2013 amid severe budget pressures, the $47 million automated fraud detection system was designed to... View Details
Keywords: Artificial Intelligence; AI; Machine Learning Models; Algorithmic Data; Automation; Benefits; Compensation; Cost Reduction; Government; Fraud; Government Technology; Public Sector; Systems; Systems Integration; Unemployment Insurance; Waste Heat Recovery; AI and Machine Learning; Government Administration; Insurance; Decision Making; Digital Transformation; Employment; Public Administration Industry; United States; Michigan
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  • 19 Sep 2023
  • HBS Case

How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money?

whether we should adopt AI—but rather, when and how to do so,” says Andy Wu, the Arjun and Minoo Melwani Family Associate Professor of Business Administration at Harvard Business School. Wu’s recent case study and background note, AI Wars... View Details
Keywords: by Ben Rand; Technology; Information Technology
  • 09 Jan 2024
  • In Practice

Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year

the assistance of ChatGPT) Throughout 2023, we dedicated considerable effort to assessing whether the recent strides in generative AI were mere fads or indicative of a transformative future. This period was... View Details
Keywords: by Rachel Layne; Information Technology
  • 15 Aug 2023
  • HBS Case

(Virtual) Reality Check: How Long Before We Live in the 'Metaverse'?

the case with HBS professor David B. Yoffie, the Max and Doris Starr Professor of International Business Administration at HBS, and Matt Higgins, now a senior researcher at the HBS California Research Center. At this point, it seems that View Details
Keywords: by Jay Fitzgerald; Technology; Computer; Information Technology
  • 10 Sep 2024
  • Research & Ideas

What Happens When Business Owners Turn to ChatBots for Advice

of the study. "Already we’re seeing how generative AI can change people's lives." Businesses that were already financially stable used the AI-generated advice to produce measurable improvements, while... View Details
Keywords: by Ben Rand
  • 13 Mar 2025
  • HBS Seminar

Sonny Tambe, Wharton

  • January 2025
  • Case

Ontra: Embracing GenAI in the Legal Technology Industry

By: Christopher Stanton and George Gonzalez
Ontra built a network of legal professionals to enable financial institutions to outsource contract negotiations. The rise of generative AI inspired the company to build software solutions to streamline its processes through automation. Now company leadership must... View Details
Keywords: Transformation; AI and Machine Learning; Applications and Software; Organizational Change and Adaptation; Organizational Culture; Business Strategy; Technology Industry; Legal Services Industry; United States
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  • Research Summary

Overview

My current research focuses on the role of AI in shaping organizational knowledge production, learning, and innovation processes. I run field experiments to study early-stage idea generation and evaluation in entrepreneurial context. View Details
Keywords: Technology And Innovation Management; Entrepreneurship And Strategy; Nascent Industries; Natural Language Processing
  • Awards

Wharton People Analytics White Paper Competition

Winner of the 2024 Wharton People Analytics White Paper Competition for “The Uneven Impact of Generative AI on Entrepreneurial Performance” with Nicholas Otis, Solène Delecourt, David Holtz, and Rembrand Koning. View Details
  • 12 PM – 1 PM EDT, 22 Sep 2023
  • Webinars: Career

Tech in the Job Search: ChatGPT for Job-Seekers

Join CPD and a former LinkedIn insider for an enlightening webinar and learn to harness the potential of AI tools like ChatGPT to revolutionize your job search experience. View Details
  • 02 May 2023
  • What Do You Think?

How Should Artificial Intelligence Be Regulated—if at All?

assist, and score against an opponent with the help of AI and relentless 24-hour practice. Or when machines compose better memos, white papers, and poems than you could have written—by means of generative... View Details
Keywords: by James Heskett; Information Technology; Technology