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Publications

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  • All HBS Web  (214)
    • News  (53)
    • Research  (151)
  • Faculty Publications  (86)

Show Results For

  • All HBS Web  (214)
    • News  (53)
    • Research  (151)
  • Faculty Publications  (86)
← Page 7 of 214 Results →
  • 30 Oct 2018
  • First Look

New Research and Ideas, October 30, 2018

in data. ML methods also address several issues raised by scholars pertinent to the norms of empirical research in the fields of strategy and management (such as “p-hacking” and confounding local effects with global effects). We provide a... View Details
Keywords: Dina Gerdeman
  • Web

Challenges and Opportunities in the Restaurant Industry - Course Catalog

consumer interaction, the restaurant industry has been lightly studied academically. And yet its entrepreneurial and management learnings have broad application beyond restaurants. Sited within General Management, this course explores... View Details
  • 10 Jul 2000
  • Research & Ideas

Cable TV: From Community Antennas to Wired Cities

provide to municipalities free of charge, as a condition of franchise approval. "Narrowcasting" would supplement broadcasting with an array of arts and educational programming. Jeffersonian democracy would bloom as cable... View Details
Keywords: by Thomas R. Eisenmann; Media & Broadcasting; Consumer Products; Entertainment & Recreation
  • 01 Jun 2011
  • News

All in Good Time

image of a hard-driving entrepreneur who is on call around the clock doesn’t mesh well with the nonstop demands of family life. But that didn’t stop Allison O’Kelly (MBA ’99) from leaving a fast-track management position at Toys “R” Us... View Details
Keywords: Julia Hanna; staffing agencies; parenthood; Accounting, Tax, Bookkeeping, Payroll Services; Professional Services
  • 01 Jun 2003
  • News

Portraits from the Class of 2003

First Film: Open Invitation, half–hour dark comedy Previous Job: managed brand franchises for Procter & Gamble, Cincinnati and Toronto AT P&G: spearheaded relationship with UNICEF to donate tuberculosis... View Details
Keywords: Arts, Entertainment
  • 01 Dec 2005
  • News

One-on-One with Peter Cuneo

consumer products. We’re in 25 different categories, with toys being the biggest at the moment, followed by video games. Here, our characters are managed as brands. So it’s interesting — Spider-Man is both a celebrity and a brand. What... View Details
Keywords: Julia Hanna; comic books; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises
  • March 2005 (Revised May 2005)
  • Case

Noodles & Company (Abridged)

By: Linda A. Cyr
Aaron Kennedy has successfully grown Noodles & Co. from a single global noodle shop to a chain of 58 restaurants spanning six states in seven years. In the face of increasing competition, Kennedy has plans to roll out 240 new stores in the next four years. He must... View Details
Keywords: Competition; Entrepreneurship; Franchise Ownership; Growth and Development Strategy; Retail Industry; Food and Beverage Industry; United States
Citation
Educators
Purchase
Related
Cyr, Linda A. "Noodles & Company (Abridged)." Harvard Business School Case 805-098, March 2005. (Revised May 2005.)
  • 01 Mar 2007
  • News

The Winning Season

1948. After selling the Browns in 1951 (the franchise eventually became the Baltimore Orioles), Bill DeWitt worked for the New York Yankees and Detroit Tigers before the Cincinnati Reds hired him as general View Details
Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 01 Feb 1998
  • News

Kicking Off a Startup: Jennifer Rottenberg (MBA '96)

- a strategy, marketing, and athlete representation firm she founded - has been selected by the league's seed investors to create and manage the new league. The league's marketing strategy is "a hybrid of the ABL and WNBA women's... View Details
Keywords: Nancy O. Perry
  • Profile

Roniesha Copeland

It’s not hard to see where Roniesha Copeland’s interest in business has come from. Her father owned a plumbing company. Her late mother was a district manager for a large Burger King franchise group based in... View Details
  • 01 Feb 1998
  • News

Down on the Farm: Frank Burke (MBA '87)

For fans and management alike, with so much of professional sports now indistinguishable from other high-powered enterprises, where can one turn for an affordable and quality sports experience? Ask Frank Burke (MBA '87), owner of the... View Details
Keywords: Garry Emmons
  • Fast Answer

Challenges and Opportunities in the Restaurant Industry

forward dining -animal and plant based protein -restaurant franchising -restaurant expansion -food safety and supply chain -restaurant technology management -restaurant private equity funding  View Details
  • 15 Apr 2008
  • First Look

First Look: April 15, 2008

  Working PapersOrganizational Design and Control across Multiple Markets: The Case of Franchising in the Convenience Store Industry Authors:Dennis Campbell, Srikant M. Datar, and Tatiana Sandino Abstract Many companies operate units... View Details
Keywords: Martha Lagace
  • December 2000 (Revised February 2007)
  • Case

Achieving Customer Satisfaction at Pizza Hut (A)

By: V.G. Narayanan and Preeti Choudhary
Describes how Pizza Hut measures and monitors customer satisfaction, customer complaints, and the quality of its retail locations. View Details
Keywords: Customer Satisfaction; Management Analysis, Tools, and Techniques; Management Systems; Risk Management; Franchise Ownership; Performance Evaluation; Problems and Challenges; Quality; Food and Beverage Industry; Service Industry
Citation
Educators
Related
Narayanan, V.G., and Preeti Choudhary. "Achieving Customer Satisfaction at Pizza Hut (A)." Harvard Business School Case 101-006, December 2000. (Revised February 2007.)
  • 01 Mar 2015
  • News

The Next Big Swing

his simulation game in 2006 but credits it with providing lasting insight. “It was the perfect marriage of sports and numbers,” he says. “It forced me to study baseball at a very detailed level. I had to learn as much as I could, such as studying how View Details
Keywords: Andrew Clark; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Management, Scientific, and Technical Consulting Services; Professional Services; Data Processing, Hosting, and Related Services; Information
  • 28 May 2013
  • Research & Ideas

Can LEGO Snap Together a Future in Asia?

Mintzberg argued that strategic planning techniques (such as scenario planning) do not work well for organizations because they typically fail to engage business managers and remain detached from everyday action. But Mikes says the... View Details
Keywords: by Kim Girard; Entertainment & Recreation
  • Person Page

Read excerpts from DENIAL

By: Richard S. Tedlow

The Edifice Complex: Denial at Sears

Book Excerpt: Denial at Sears (BusinessWeek.com, February 26, 2010)

 

From Denial: Why Business... View Details

  • 01 Feb 1998
  • News

Running Up the Score

franchises remains fierce. RELATED PROFILES Touching All the Bases: Stephen A. Greyser Kicking Off a Startup: Jennifer Rottenberg (MBA '96) Down on the Farm: Frank Burke (MBA '87) A Player's View: Gord Kluzak (MBA '98) RELATED PROFILES... View Details
Keywords: Garry Emmons
  • Profile

Rohan Gopaldas

completing his MBA in May, Rohan will pursue a management role with a famous fast-food franchise that's in a turnaround situation. Long-term, Rohan wants "to run a restaurant, hotel, or travel company... View Details
  • 16 Jul 2024
  • Op-Ed

Corporate Boards Are Failing in Their No. 1 Duty

Boeing CEO has focused on short-term earnings, increasingly at the expense of franchise value and safety. Will the company’s new CEO have the courage to return Boeing to its former position as the world leader in aviation? Wells Fargo:... View Details
Keywords: by Bill George
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