France - Publications - Faculty & Research

23 Jan 2012
News

Break Your Addiction to Service Heroes

27 Feb 2012
News

How Can Workplace Stress Be Reduced?

31 Jul 2012
News

When to Disappoint Your Customers

19 Jul 2004
Research & Ideas

Your Customers: Use Them or Lose Them

It's easy to deliver lousy service. Examples are too numerous to mention and let's not ruin the day, shall we? But imagine this: How about living in a world where companies treat you, as a customer, nicely and it benefits them as well as you? Such companies exist, says... View Details

Keywords: by Martha Lagace

01 Jun 2023
HBS Case

A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

Jordan brand and served as president of the Portland Trail Blazers NBA team? Probably not, says HBS Professor Francesca Gino, who coauthored the case with HBS Senior Lecturer Hise Gibson and HBS Professor Frances X. Frei, as well as... View Details

Keywords: by Dina Gerdeman; Apparel & Accessories

16 Jun 2020
News

How to rescue a diversity and inclusion program headed for failure

Blog

Tech Power at HBS: Faculty Boost Technology Ecosystem

HBS professors are widely recognized for their role as thought leaders. But recently, two of our faculty members were recognized for their role in advancing the technology sector itself: The Boston Globe included Youngme E. Moon and View Details

27 May 2015
News

Companies ignore ‘customer avengers’ at their peril

18 Aug 2020
News

Harvard's Frei on How Leaders Can Empower (Podcast)

21 Jan 2022
Video

Up Your Game on Zoom: A Lunch & Learn Webinar

13 Jun 2021
News

So You Can’t Find Great Women for Your Organization? Really?

24 Jun 2020
News

Silicon Valley can no longer 'tinker around the edges' to fix its diversity problem

17 Jun 2015
News

Excellence Comes From Saying No

25 Apr 2016
News

Was Your Dog Walked? Your Phone Can Show You

August 2008 (Revised May 2009)
Background Note

Note on Trade Secrets and Covenants not to Compete: Comparison of Law in the United States and the European Union

By: Robert C. Pozen and Megan Barbero

This note details the use and treatment of Covenants not to Compete in the United States, United Kingdom and France to compete or trade secrets versus patents as alternative ways to protect a business' intellectual property. View Details

Keywords: Competition; Law; Strategy; Intellectual Property; France; United Kingdom; United States

Citation

Educators

Purchase

29 Jun 2020
News

How Do Other People Experience You? These 4 Things Determine Your Leadership Profile

April 2009 (Revised March 2010)
Background Note

Restructuring Distressed Companies -- Cross-National Comparisons

By: William E. Fruhan

This note describes briefly bankruptcy regimes and out of court restructuring in 5 countries, the U.S., the U.K., Germany, France and Japan. View Details

Keywords: Restructuring; Insolvency and Bankruptcy; Cross-Cultural and Cross-Border Issues; Laws and Statutes