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  • All HBS Web  (300)
    • People  (1)
    • News  (80)
    • Research  (139)
  • Faculty Publications  (61)

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  • All HBS Web  (300)
    • People  (1)
    • News  (80)
    • Research  (139)
  • Faculty Publications  (61)
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  • 18 Nov 2013
  • Op-Ed

Twitter IPO: Overvalued or the Start of Something Big?

Twitter soared high on its first day of trading on Nov. 7, with its shares closing the day at $45 for a value of $25 billion. Even though TWTR has yet to make money, investors flocked to the stock in droves,... View Details
Keywords: by Chet Huber; Technology
  • 02 Apr 2014
  • What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

much of the literature I've read on leadership." These comments call for the question: Is there really a formula for great leadership? What do you think? Original Article When this column was... View Details
Keywords: by James Heskett; Service
  • 01 May 2000
  • What Do You Think?

Can You Hard-Wire Performance?

marketing positioning in a customer's mind, and a way to keep an organization on its collective toes. But the concept is, in the opinion of readers, one that in application raises more questions than it... View Details
Keywords: by James Heskett
  • 01 Jul 2019
  • Research & Ideas

The Airbnb Lesson for Startups? Success Takes More Than Technology

has decided to compete with Airbnb on its own turf, announcing plans for its own home-sharing service. It only took 11 years and 500 million lost bookings industrywide. Danielle Kost: How do you think Airbnb changed the way travel... View Details
Keywords: by Danielle Kost; Travel; Tourism
  • 06 Jan 2021
  • Research & Ideas

Unexpected Exercise Advice for the Super Busy: Ditch the Rigid Routine

daily two-hour window every weekday as their ideal exercise time. The researchers randomly assigned participants to one of three study conditions: Routine. Researchers paid these participants only if they worked out for 30 minutes during... View Details
Keywords: by Danielle Kost
  • 12 Mar 2018
  • Op-Ed

Op-Ed: Why BlackRock CEO Larry Fink Is Not a Socialist

argued that businessmen who “take seriously their responsibilities for providing employment, eliminating discrimination, avoiding pollution or whatever else. . . are preaching pure and unadulterated socialism.” Does this make Larry Fink a socialist? Hardly. In fact,... View Details
Keywords: by Bill George; Banking
  • 02 Jul 2014
  • What Do You Think?

Are Today’s Business Heroes Challenging Our Ideas About Leadership?

leadership means understanding the emotions of leaders and followers. Brain science is making me question much of the literature I've read on leadership." These comments call for the question: Is there really a View Details
Keywords: by James Heskett
  • 04 Jun 2007
  • Research & Ideas

Is Health Care Making You Better—or Dead?

scheduling systems, ways of responding to the customer—were totally absent. And on the other hand, the science and the doctors were so awesome. I went to MIT—I'm not a great scientist, but I know it when I see it. You knew that they were... View Details
Keywords: by Sean Silverthorne; Health
  • 07 Mar 2007
  • Research & Ideas

How Do You Value a “Free” Customer?

begins to answer. Sarah Jane Gilbert: Why do traditional customer lifetime value formulas break down in a networked setting, and how does your model address those shortcomings? Sunil Gupta: Traditional models of CLV estimate a customer's... View Details
Keywords: by Sarah Jane Gilbert; Web Services
  • 30 Jan 2019
  • What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

(the) future going to come from? Which schools, if any, business or otherwise, are teaching these skills?” One way to respond to his questions is to look into the educational backgrounds of those cited as potential candidates by other... View Details
Keywords: by James Heskett; Air Transportation; Financial Services
  • 25 Apr 2005
  • Research & Ideas

New Learning at American Home Products

in moving out of lower-value into higher-value paths as technologies and markets changed. Before World War II those managers became proficient in monitoring the processes of production and marketing in each of the different paths. After the war they focused View Details
Keywords: by Alfred D. Chandler Jr.; Chemical; Health; Manufacturing; Pharmaceutical
  • 17 Jan 2017
  • Research & Ideas

Can China Maintain Its Economic Power?

terrible Foxconn suicides. The one-child-per-family policy was beginning to create a population shortage that meant cheap labor was running out. The old low-cost manufacturing-for-export strategy had run out of steam. They were developing a new economic View Details
Keywords: by Deborah Blagg
  • 10 Apr 2012
  • First Look

First Look: April 10

formula for economic sustainability. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/412087-PDF-ENG Envision Charlotte: Building an Energy Cluster William W. GeorgeHarvard Business School Case 412-073 View Details
Keywords: Carmen Nobel
  • 09 Nov 2009
  • Research & Ideas

Come Fly with Me: A History of Airline Leadership

1978, U.S. airlines were one of the most government-regulated businesses, when suddenly full deregulation changed the competitive landscape once again. How individual executives both shaped the industry and were shaped by it is the... View Details
Keywords: by Sarah Jane Gilbert; Air Transportation
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