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  • All HBS Web  (520)
    • News  (173)
    • Research  (258)
    • Multimedia  (4)
  • Faculty Publications  (114)

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  • All HBS Web  (520)
    • News  (173)
    • Research  (258)
    • Multimedia  (4)
  • Faculty Publications  (114)
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  • 03 Dec 2020
  • Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

many companies is that widespread salary cuts may not be workable because of existing employee agreements. Furloughs A furlough is a mandated unpaid leave of absence, utilized by private (such as General View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • June 2020
  • Teaching Note

Brand Storytelling at Shinola

By: Jill Avery, Giana M. Eckhardt and Michael Beverland
Detroit, Michigan, aka “The Motor City,” is known as the birthplace of most of the American classic automotive brands. It is a city filled with the rich history of the industrial age, the pride of American manufacturing, and of the soulful sounds of Motown music. It is... View Details
Keywords: Brand Storytelling; Brand Management; Brand Management Of Places; Luxury Brand; Marketing; Brands and Branding; Marketing Communications; Advertising; Luxury; Marketing Strategy; Consumer Products Industry; United States
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Avery, Jill, Giana M. Eckhardt, and Michael Beverland. "Brand Storytelling at Shinola." Harvard Business School Teaching Note 520-127, June 2020.
  • 28 Jun 2004
  • Research & Ideas

How to Avoid a Price Increase

When product companies see the cost of materials rise, the result for consumers is often a price increase (gasoline) or, less often, a smaller amount of product at the same price (potato chips). Which option is more likely to turn off... View Details
Keywords: by Manda Salls
  • 19 Mar 2008
  • Research & Ideas

Finding Success in the Middle of the Market

(for economic reasons) or decide to (for lifestyle reasons) to trade down. General Motors and Ford used to control midfield in the U.S. auto market with the Chevrolet Malibu and the View Details
Keywords: by John Quelch; Auto; Retail
  • 2018
  • Chapter

The Trust Imperative

By: Richard Edelman, Stephen A. Greyser, E. Bruce Harrison and Tom Martin
CHAPTER SUMMARY: Successful relationships depend on trust—trust between spouses, trust between parent and child, trust between enterprises and their stakeholders. This chapter focuses on the factors that build trust in organizations, as well as the forces that can... View Details
Keywords: Trust; Business and Stakeholder Relations; Communication
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Edelman, Richard, Stephen A. Greyser, E. Bruce Harrison, and Tom Martin. "The Trust Imperative." Chap. 3 in The New Era of the CCO: The Essential Role of Communication in a Volatile World, edited by Roger Bolton, Don W. Stacks, and Eliot Mizrachi. New York: Business Expert Press, 2018.
  • 24 Aug 2009
  • Research & Ideas

SuperCorp: Values as Guidance System

What's good for General Motors may no longer be good for the country. In its place must arise a new model of the company, one that serves society as well as rewarding shareholders and employees, Kanter argues in her new book, SuperCorp:... View Details
Keywords: by Rosabeth Moss Kanter
  • 18 Jun 2013
  • First Look

First Look: June 18

mid-2012 Lit Motors had created both engineering and design prototypes and conducted initial customer tests on less than $750,000 of investment. Lit Motors' founder, Daniel Kim, had started the company to... View Details
Keywords: Anna Secino
  • 09 May 2012
  • Research & Ideas

Clayton Christensen’s “How Will You Measure Your Life?”

companies to continue to use what they already have in place, they pay far more than the full cost—because the company loses its competitiveness. As Henry Ford once put it,... View Details
  • 04 Mar 2002
  • Research & Ideas

Don’t Lose Money With Customers

rewarded by GE. In contrast, a supplier of circuit boards to Ford Motor Company was never able to overcome a preoccupation with the contract terms. The supplier's failure to... View Details
Keywords: by Peter K. Jacobs
  • 12 Mar 2018
  • Op-Ed

Op-Ed: Why BlackRock CEO Larry Fink Is Not a Socialist

the future, they are headed into the well-worn trap that has engulfed General Electric, just as it did formerly great companies like Sears Roebuck, General Motors (pre-bankruptcy), Motorola, Kodak, and many... View Details
Keywords: by Bill George; Banking
  • 13 Jan 2003
  • Research & Ideas

The Subconscious Mind of the Consumer (And How To Reach It)

inappropriate. Here I think all of us have a special responsibility to making clear, to consumers and managers alike, what we consider appropriate and inappropriate uses of knowledge. This at least will help lessen inadvertent misuse of knowledge. Q: Are there View Details
Keywords: by Manda Mahoney
  • 15 Feb 2022
  • Book

When Working Harder Doesn’t Work, Time to Reinvent Your Career

engine, that outboard motor is going to start [to sputter]. If you don’t know [the second curve] is there, or you’re afraid to use it, then it’s just going to be clear decline.” The striver’s curse Professional athletes expect that their... View Details
Keywords: by Avery Forman
  • 15 Oct 2007
  • Research & Ideas

Businesses Beware: The World Is Not Flat

Crossing Borders in a World Where Differences Still Matter. As he sees it, important realities dotting the landscape for business can be grouped into 4 basic areas: cultural, administrative/political, geographic, and economic. Discussions of globalization tend to... View Details
Keywords: by Martha Lagace
  • 19 Sep 2012
  • Research & Ideas

Funding Innovation: Is Your Firm Doing it Wrong?

aftermath of World War II, government funding for scientific research increased and large corporations followed suit, with firms such as IBM, Hewlett-Packard, and Ford establishing dedicated centralized science labs that put few... View Details
Keywords: by Carmen Nobel
  • 03 Apr 2006
  • Research & Ideas

The Competitive Advantage of Global Finance

financing choices. Q: Your materials illustrate the fact that cross-border investment and financing provide sizable opportunities for companies that understand this complex environment. What are some of the lessons from your case... View Details
Keywords: by Sean Silverthorne; Financial Services
  • 06 Mar 2006
  • What Do You Think?

The China Dilemma for U.S. Firms: Comply, Resist, or Leave?

General Motors and others during apartheid. For General Motors, the issues had to do with employment policies and whether or not to sell autos in a repressive society. For companies like Cisco Systems and... View Details
Keywords: by James Heskett; Technology
  • 01 Oct 2007
  • Research & Ideas

Encouraging Dissent in Decision-Making

and everywhere in between, "fundamental but highly controversial issues often are not surfaced," former Vietnam-era Secretary of Defense, Ford Motor Company... View Details
Keywords: by Garry Emmons
  • 25 Jan 2021
  • Book

In a Nutshell, Why American Capitalism Succeeded

alcohol-and-herb-based medicine for women; John Merrick, a founder of the North Carolina Mutual Life Insurance Company, one of a number of African-American-owned companies in Durham in the early 20th century; and Edwin Land, founder of... View Details
Keywords: by Sean Silverthorne; Manufacturing
  • 04 Apr 2019
  • Cold Call Podcast

Can Mark Zuckerberg Rebuild Trust in Facebook?

they are in terms of their educational background and their companies and the fact that they are there more to talk about leadership because they want to advance their own leadership. Kenny: We're all using one platform and another and... View Details
Keywords: Re: Andi Wang
  • 08 Sep 2022
  • Book

Gen Xers and Millennials, It’s Time To Lead. Are You Ready?

George says, she became an “enabler” for the whole firm. Navigate today’s challenges. Be prepared to successfully lead your company through crises and help solve difficult global problems. In 2014, new General View Details
Keywords: by Lane Lambert
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