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Publications

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  • All HBS Web  (818)
    • News  (315)
    • Research  (375)
    • Events  (1)
  • Faculty Publications  (83)

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  • All HBS Web  (818)
    • News  (315)
    • Research  (375)
    • Events  (1)
  • Faculty Publications  (83)
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  • 17 Nov 2009
  • First Look

First Look: Nov. 17

independent of the shortcomings in the regulatory system. Managers and boards of directors in scores of systemically important firms failed to protect employees, customers, or shareholders and placed the global financial system at risk. I assert that the root cause of... View Details
Keywords: Martha Lagace
  • 21 Feb 2017
  • First Look

First Look at New Research: February 21

strategies and their importance for globalization have been scarce. In The Language of Global Success, Tsedal Neeley provides an in-depth look at a single organization—the high-tech giant Rakuten—in the five years following its English... View Details
Keywords: Carmen Nobel
  • 16 Jun 2020
  • Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

further forced changes to customers and hence firm-based behaviors. The outcome of customers’ health and fears has resulted not in a traditional recession but a “deaccession,” where supply and demand exist, but customer-access to products... View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service
  • 12 Dec 2005
  • Research & Ideas

Using the Law to Strategic Advantage

affects each of Porter's Five Forces as well as the resources and capabilities of the firm. The availability of patents may be key to deciding what barriers to entry exist. The enforceability of covenants... View Details
Keywords: by Sean Silverthorne; Legal Services
  • 17 Feb 2022
  • Book

When Employees Feel a Sense of Purpose, Companies Succeed

book, Deep Purpose: The Heart and Soul of High-Performance Companies, I explore how some leaders embrace “deep purpose” as a generative force that can be a catalyst to achieve both impressive economic results and positive social impact.... View Details
Keywords: by Ranjay Gulati
  • 28 Jul 2020
  • Research & Ideas

Racism and Digital Design: How Online Platforms Can Thwart Discrimination

consequences like discrimination." A 2015 study by Luca and colleagues Benjamin Edelman, now an economist at Microsoft, and Dan Svirsky, an economist at Uber, used booking requests by 20 mock Airbnb profiles without photos to gauge discrimination among 6,400... View Details
Keywords: by Kristen Senz; Travel; Entertainment & Recreation; Service
  • 13 Jul 2020
  • Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

recent vaccine for Ebola took five and a half years. And why does it take so long? First of all, it requires a rigorous scientific assessment. And here we didn't even understand the virus itself or how the virus affects the immune system.... View Details
Keywords: by Staff; Pharmaceutical
  • 14 Jul 2014
  • Research & Ideas

Pay Attention To Your ‘Extreme Consumers’

complicated, and found controllers too difficult to maneuver. In response, they designed a game system with intentionally simplified graphics and controllers that mimicked real-life motions. Wii was an instant hit, revolutionizing video games and View Details
Keywords: by Michael Blanding
  • 10 Nov 2015
  • Op-Ed

Authentic Leadership Rediscovered

organizations who have a deep sense of purpose and are true to their core values who have the courage to build their companies to meet the needs of all their stakeholders, and who recognize the importance of their service to society." Authentic leaders demonstrate... View Details
Keywords: by Bill George
  • 28 Jan 2020
  • Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

constraints to envision a new role for higher education as a developer of change-makers for the world, who could become part of a new stage of higher education. We wanted to deploy a new leadership force for the world who could bring... View Details
Keywords: by Sean Silverthorne
  • 13 Apr 2009
  • Research & Ideas

Kind of Blue: Pushing Boundaries with Miles Davis

force them to listen—to each other, to the interaction between the company and its customers, and to the market. Q: Kind of Blue was recorded in two short sessions of only five and three hours, respectively,... View Details
Keywords: by Martha Lagace; Music
  • 21 Apr 2015
  • First Look

First Look: April 21

  Publications April 2015 John Wiley & Sons The Integrated Reporting Movement: Meaning, Momentum, Motives, and Materiality By: Eccles, Robert G., and Michael P. Krzus Abstract—The Integrated Reporting Movement explores the meaning of the concept, explains the View Details
Keywords: Carmen Nobel & Sean Silverthorne
  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

problems valuing the business, which seemed at times to resemble more of a holding company or conglomerate than anything else, nor that most consumers barely knew that Unilever as such existed. There was, in fact, coherence to Unilever that rested on at least View Details
Keywords: by Geoffrey Jones; Consumer Products
  • 13 Dec 2021
  • Research & Ideas

The Unlikely Upside of Mergers: More Diverse Management Teams

equates to roughly 60 percent of the total US workforce. Zhang tracked acquired firms for 10 years, from five years before they were purchased through the five years afterward. He found that companies whose... View Details
Keywords: by Lane Lambert
  • 08 Oct 2018
  • Research & Ideas

Knowing What Your Boss Earns Can Make You Work Harder

clocked 0.15 percent more hours. But the employees’ extra effort diminished as the difference in rank between employee and manager widened. In some cases, “We were looking at how employees responded to managers who were five promotions... View Details
Keywords: by Rachel Layne
  • 16 Dec 2019
  • Research & Ideas

Taking on the Taboos That Keep Women Out of India's Workforce

their wages increased rates of female labor force participation and decreased negative perceptions around women working outside the home. “What we found is counterintuitive,” says Rigol, noting that traditional economic models assume that... View Details
Keywords: by Julia Hanna
  • 16 Apr 2013
  • First Look

First Look: April 16

raised potential challenges to the dominance of leading firms. Our research tells a fascinating story of an industry that has proved remarkably resilient in resolving economic and regulatory challenges. It provides practitioners and scholars with a deeper understanding... View Details
Keywords: Sean Silverthorne
  • 04 Jun 2012
  • Research & Ideas

The Business of Life

Review), the book shows the value of applying scholarly business theories to major life decisions. The key idea is that the same causal mechanisms that drive big businesses can be just as effective in driving our personal lives. Religion has been a driving View Details
Keywords: by Carmen Nobel
  • 18 Jul 2011
  • Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

trying to accomplish. Once the vision is established, Kaplan advises leaders to come up with and communicate a list of no more than three to five priorities that are critical to the organization in order to achieve the vision. In his... View Details
Keywords: by Carmen Nobel
  • 27 Jun 2011
  • Research & Ideas

Recovering from the Need to Achieve

busyness, worrying, and blaming. "By reading [the book] they have already begun the intervention," he says. "They begin to entertain having a different type of conversation." The seed of his book, which DeLong worked on for View Details
Keywords: by Kim Girard
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