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  • All HBS Web  (578)
    • People  (3)
    • News  (208)
    • Research  (212)
    • Events  (3)
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  • 26 Nov 2001
  • Research & Ideas

How Toyota Turns Workers Into Problem Solvers

Toyota? With all the books and articles on Toyota, lean manufacturing, just-in-time, kanban systems, quality systems, etc. that came out in the 1980s and 90s, hasn't the topic been exhausted? Steven Spear: Well, this has been a much-researched area. When Kent Bowen and... View Details
Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto
  • 21 Aug 2000
  • Research & Ideas

From Emerging Economies to the Global Market: The Case of Embraer

Ghemawat explained to the audience in his introduction, is one of the first "outputs" of the School's new Latin America Research Center (LARC). It was co-written by Ghemawat with LARC executive director Gustavo Herrero and... View Details
Keywords: by Martha Lagace; Manufacturing
  • 18 Nov 2015
  • Research & Ideas

Who Really Determines CEO Salary Packages?

options), and in terms of how CEO performance is measured. THE NETWORK EFFECT Gallani hypothesized two possible culprits for the isomorphism. The first was the issue of interlocking directorates. Many directors belong to the boards of... View Details
Keywords: by Carmen Nobel; Consulting
  • 21 Jul 2010
  • Research & Ideas

HBS Faculty Debate Financial Reform Legislation

legislation deserves to be recognized as a large and impressive accomplishment nonetheless. The most important part of the statute, Title I, authorizes regulators to tighten regulatory standards for the largest and most systemically... View Details
Keywords: by Staff
  • 27 Nov 2006
  • What Do You Think?

What’s to Be Done About Performance Reviews?

received mixed reviews. Tery Tennant's opinion is that "forced ranking is injecting fear into the workplace." But as Nauman Faridi put it, "Ranking must be handled delicately . Organizations must first improve their... View Details
Keywords: by Jim Heskett
  • 07 May 2007
  • Research & Ideas

Rediscovering Schumpeter: The Power of Capitalism

feelings toward the man? Did your impressions of him change while writing the book? A: One of the joys of writing this book was dealing with Schumpeter's personal life. I knew it was going to be interesting, but not nearly so much as it... View Details
Keywords: by Sean Silverthorne; Education
  • 15 Jun 2007
  • Research & Ideas

Remembering Alfred Chandler

levels. They are permanent sources of information and inspiration for students and businesspeople alike. They will never be surpassed. I met Chandler in 1973, when he was 55 years old, and I was 33. My first View Details
Keywords: by Sean Silverthorne
  • 16 Aug 2004
  • Research & Ideas

Luxury Isn’t What It Used to Be

boutique's location and "wow" factor may not always translate to hard-and-fast sales, but image is all-important in the world of luxury. A shopper's first impression is of utmost importance.... View Details
Keywords: by Julia Hanna; Consumer Products
  • 22 May 2017
  • Lessons from the Classroom

A Luxury Industry Veteran Teaches the Importance of Aesthetics to Budding Business Leaders

Pauline Brown offers some words of wisdom: You first need to be able to discern what’s beautiful. “Aesthetics cannot be outsourced to the creative department; it has to start with the leader,” says Brown, a senior lecturer at Harvard... View Details
Keywords: by Carmen Nobel; Beauty & Cosmetics; Apparel & Accessories; Auto; Tourism
  • 17 Dec 2008
  • Lessons from the Classroom

‘Ted Levitt Changed My Life’

The details differ slightly, but the story, in its telling, is always the same. Ninety or so MBA students sit nervously awaiting the start of their first Marketing class. At the appointed time—not a minute more or less—a slight man with... View Details
Keywords: by Julia Hanna; Education; Retail
  • 13 Apr 2016
  • Research & Ideas

Why Your Company Wants to be a 'Cognitive Referent' (Hint: SpaceX)

only player, but it should try to become the first player that comes to mind when customers, analysts, or the media think about the new market category. McDonald points to recent examples such as SpaceX in commercial space flight and... View Details
Keywords: by Roberta Holland; Aerospace; Food & Beverage; Retail
  • 05 Aug 2002
  • Research & Ideas

Understanding the Process of Innovation

feedback on every idea, his reputation for deep knowledge, and the impressive industry contacts he's acquired have earned him a loyal following: his idea-generation process yields 200 interesting concepts a month. The Winnowing Phase The... View Details
Keywords: by Loren Gray
  • 24 Oct 2005
  • Research & Ideas

Building an IT Governance Committee

firms." Instead, they argue, directors need their own framework to develop IT policies. First step: Determine your current approach, or mode (support, factory, turnaround, or strategic), to IT. (See sidebar.) In this excerpt, Nolan... View Details
Keywords: by Richard Nolan & Warren McFarlan
  • 08 Dec 2003
  • Research & Ideas

Is That Really Your Best Offer?

grievances? This article, the first in a series on negotiation dynamics, identifies six ways to more effectively separate fact from fiction at the bargaining table. The focus will be on the interactive quality of the process—specifically,... View Details
Keywords: by Michael Wheeler
  • 18 Jun 2001
  • Lessons from the Classroom

Why Leaders Need Great Books

percentage of my sleep right off the top. — So I'm telling you, okay?" So go the first lines to author Allan Gurganus's short story, "Blessed Assurance." As one of the works of literature that HBS MBA students wrestle with... View Details
Keywords: by Martha Lagace
  • 01 Aug 2012
  • What Do You Think?

Should CEOs Worry About ‘Too Big to Succeed?’

Sopory added that "Success and growth depends on a variety of factors of which greed is not one." Bruce Duncil opined that " the first step is defining what are success and failure And 'too big to succeed'? Let's not make... View Details
Keywords: by James Heskett; Manufacturing; Financial Services
  • 08 Sep 2011
  • What Do You Think?

What’s Apple’s Biggest Challenge: Replacing Steve or Wall Street?

Summing Up The first impression I get from respondents to this month's column is that Steve Jobs can't be replaced as CEO of Apple by just one person. Rather the succession must include at least a head of... View Details
Keywords: by James Heskett; Computer
  • 02 Jul 2001
  • Research & Ideas

George C. Lodge

In 1961, at the invitation of Dean Stanley F. Teele, George Lodge came to Harvard Business School to complete his first book, Spearheads of Democracy: Labor in the Developing Countries. He didn't have a master's or a Ph.D. and never... View Details
Keywords: by Staff
  • 17 Feb 2016
  • Research & Ideas

Man vs. Machine: Which Makes Better Hires?

learning to predict which candidates will do best in a particular position. The question is, how much should companies weight this information versus the more subjective impression gleaned from job interviews? “Essentially firms [are]... View Details
Keywords: by Michael Blanding; Employment
  • 20 Dec 2004
  • Research & Ideas

How an Order Views Your Company

Over a dozen years ago, HBS professors Ben Shapiro and Kash Rangan conducted research with colleague John J. Sviokla, focusing on the impact that a company's order management cycle (OMC) has on customers. Think of OMC as the process that manages the customer's order... View Details
Keywords: by Sarah Jane Johnston
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