First Impressions - Publications - Faculty & Research

10 Oct 2011
Research & Ideas

Retailing Revolution: Category Killers on the Brink

generally is at a tipping point, with category killers being the first significant casualties of the (r)evolution that is occurring. Retail store asset productivity has been in decline since the start of the recession in 2007, and we... View Details

Keywords: by Rajiv Lal & Jose B. Alvarez; Retail

17 May 2017
Research & Ideas

Minorities Who 'Whiten' Job Resumes Get More Interviews

including words like “equal opportunity employer” or “minorities are strongly encouraged to apply,” many minority applicants get the false impression that it’s safe to reveal their race on their resumes—only to be rejected later. In one... View Details

Keywords: by Dina Gerdeman

Web

Resumes & Cover Letters - Alumni

pursuing your first post-graduate role, switching careers, or returning to the workforce after a period of absence, your job search begins by making a case for yourself. Learn how to market yourself to potential employers. Resume Writing... View Details

11 Feb 2013
Research & Ideas

Neuroeconomics: Eyes, Brain, Business

how we distinguish the cognizant from the mindless. "What I'm interested in is how and why the brain evolved to pay attention to other people," says Looser, a fellow at Harvard Business School who sports a PhD in cognitive neuroscience. At View Details

Keywords: by Carmen Nobel

15 Mar 2021
Blog Post

Be Unapologetically Yourself: Interview with Singer-Songwriter and Banking Strategist Andrea Mendoza

reality by recording and releasing her first single, March Eleven, on all music streaming platforms and she also launched the next phase of her career in banking. You may be surprised to see someone both recording music and working in... View Details

28 Apr 2025
Blog Post

How to Onboard Recently Graduated MBAs

positive first impression that lasts a long time.” Even before fresh recruits arrive, employers can set themselves apart by demonstrating a sincere interest in the candidate’s well-being. “You can ask if... View Details

Keywords: All Industries

26 Mar 2024
Research & Ideas

How Humans Outshine AI in Adapting to Change

navigate that avatar to the reward. Yet, the researchers hypothesized that human players would solve the games by “self-orienting”—that is, first figuring out which avatar was their digital self, then proceeding to navigate their digital... View Details

Keywords: by Rachel Layne; Technology; Information Technology

02 Aug 2006
Research & Ideas

Investor Protection: The Czech Experience

When TV Nova launched in 1992 as the first new television channel in post-communist Czechoslovakia, few might have imagined the joint-venture drama unfolding behind the scenes. Distinguished for bringing Baywatch, soccer matches, and sexy... View Details

Keywords: by Martha Lagace; Media & Broadcasting; Entertainment & Recreation

19 Dec 2023
Research & Ideas

The 10 Most Popular Articles of 2023

Soon after ChatGPT debuted in late 2022, business leaders began taking their first steps into generative artificial intelligence, approaching this powerful technology with a mix of awe and trepidation. It’s no surprise that one of the... View Details

Keywords: by Danielle Kost

25 Aug 2020
Blog Post

Hikma Health + HBS MBAs Crowdsource Largest County-Level COVID-19 Dataset

brainstorming, and research, it became clear that despite its enormous value, COVID-19 policy data at the more granular county level was virtually nonexistent. In response, HBS MBA students teamed up with Hikma Health to crowdsource the View Details

16 Nov 2016
Research & Ideas

Turning One Thousand Customers into One Million

First 1,000 Customers, we explored how these two-sided platforms got their start and attracted a significant number of early adopters based on a Harvard Business School case that professor Teixeira wrote with Morgan Brown. “Airbnb... View Details

Keywords: by Thales S. Teixeira and Michael Blanding; Retail; Transportation; Accommodations

Research Summary

Dissertation: Is the Ideal Worker Still Real? Sources and Consequences of Men's Professional Identities

My dissertation examines the implications of men's changing lives for their work identities and for gender inequality in organizations. Current theories of workplace gender inequality hinge upon the widely-shared cultural image of an "ideal worker,"... View Details

06 Jun 2011
Research & Ideas

Why Leaders Lose Their Way

unblemished reputations for such ephemeral gains? Do they think they won't get caught or believe their elevated status puts them above the law? Was this the first time they did something inappropriate, or have they been on the slippery... View Details

Keywords: by Bill George

07 Apr 2022
Research & Ideas

Giving Back: Consumers Care More About How Companies Donate Than How Much

the absolute amount going to the charitable cause in the first case is much larger and even when they acknowledge that the larger donation will be more impactful, people consider the brand as less generous.” In another study, Keenan and... View Details

Keywords: by Pamela Reynolds

Web

Executive Education - Global

Executive Education For nearly 75 years, Harvard Business School Executive Education has been fulfilling its mission of educating leaders who shape the practice of business and innovation around the world. Through an impressive network of... View Details

16 Feb 2024
Research & Ideas

As AI Upends Recruiting, Job Seekers Need a Waze App for Careers

postings and social media and impressions from informal conversations. “Companies invest tens of millions of dollars on user experience for customers, but don't bring any of that discipline to applicant experience.” That puts employers in... View Details

Keywords: by Rachel Layne; Information Technology; Technology

19 Jul 2024
Blog Post

Seven Lessons from the Section Experience

philosophers and concepts was Baruch Spinoza who wrote, “Nothing in Nature is random. A thing appears random only through the incompleteness of our knowledge.” At first glance, HBS’s section experience seems almost random. Put 94 people... View Details

09 Jan 2024
Blog Post

Insights From Harvard Business School’s Peek Program

opportunity to experience the life of an HBS student. In January 2023, I had the privilege of participating in Peek, and while I enjoyed all of the programming, I was particularly impressed by the Case Method discussion with Professor... View Details

Profile

Joy Chen

opportunity, I promise I will change the world.’”At the time, Joy was five or six years old. As childhood moved into adolescence and young adulthood, Joy seized every educational opportunity she could, first in China, and after age ten,... View Details

02 Jun 2022
Research & Ideas

Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'

seen it with the inception of the Center for Health and Happiness at the Harvard T.H. Chan School of Public Health. And, really, the interest is global. What do you think is behind this rise in scholarly attention? Arthur Brooks: Two things. The View Details

Keywords: by Dan Morrell

Publications