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Show Results For
- All HBS Web
(2,709)
- People (10)
- News (597)
- Research (1,131)
- Events (9)
- Multimedia (11)
- Faculty Publications (429)
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- 01 Dec 2022
- News
Case Study: Your Call Is Important to Us
volumes and the customer experience and net promoter score (NPS) that’s most contingent on happy outcomes for well-handled, urgent calls. For me, this is choice three, going wider into financial services, travel, and health care. Episodic... View Details
- 01 Sep 2004
- News
Stiletto Science
feet.” Or, as Hughes described it, “A shoe you can think in.” Hughes is chairman of HBN Shoe, which owns Insolia, a biomechanically correct design that’s built into a heeled shoe and can’t be seen when the shoe is being worn. Nordstrom is... View Details
- 06 Dec 2021
- News
Vision: Sound Science
It was a milestone to celebrate: Earlier this year, designations from FDA and European Union regulators moved researchers at the Boston-based startup Akouos, Inc., a step closer to producing the first-ever therapy for gene-mediated... View Details
Keywords: Deb Blagg
- 01 Jun 2006
- News
Bridging the Success Gap
Academy, an accelerated education program that helps at-risk young adults prepare for community college and for careers in professional fields. Located at Cabrillo College’s Watsonville, California, campus, the Digital Bridge Academy is an innovative program View Details
- 01 Sep 2013
- News
Passion & Purpose
photography by Susan Young See full profiles and more photographs here. In August, five HBS alumni returned to campus to accept the School's highest honor. This year's award recipients have contributed significantly to their companies and communities. They are... View Details
- 01 Jun 2011
- News
The House that Howard Built
Graduate School of Design and who later became an adjunct professor at HBS, he wrote more than sixty cases, created two new courses focusing on real estate, and developed a new conceptual framework for the study of real-estate management.... View Details
- 01 Oct 2001
- News
HBS Alumnae Chart Career Choices and Transitions
focused on future direction rather than past achievements and was attended by fifty women, primarily from the 10th, 15th, and 20th Reunion classes. This new HBS lifelong learning program was designed to bring alumnae together to discuss... View Details
- 01 Mar 2003
- News
Northern California Initiative Reaches Out to Women, Girls
have been sharing their business expertise with local girls by giving career-skills workshops, holding mock job interviews, and serving as judges on scholarship panels. One particularly successful event was a stock market lesson designed... View Details
- 06 Mar 2019
- News
Making Sabbaticals Mainstream
He needed the kind of break that the typical American vacation week couldn’t offer. So in 2017, he took a sabbatical—which included a ten-day silent meditation retreat followed by a six-week walking pilgrimage in Japan. The experience was... View Details
- 01 Jun 2011
- News
New Program Helps Restless Alums Answer the Question, ‘What’s Next?’
from HBS that pitched the benefits of an Executive Education program designed to help restless alumni answer the question, “What’s next?” “I went, and it just blew me away,” Wyman says of his 1994 experience... View Details
- 01 Mar 2013
- News
Opening the Door
organs. My husband, an MIT physicist, started a company that developed technology intended to keep a diseased heart beating while the patient was awaiting a transplant. Working with him on that start-up was a fascinating experience that... View Details
- 15 Dec 2015
- News
Lovepop Woos The Sharks
Between two matching bids, the Boston-based company—which creates cards that open to reveal intricately designed 3D structures—chose Shark Kevin O’Leary’s $300,000 offer for 15% of the company. We talked to Rose about pitching the Sharks,... View Details
- 30 Sep 2016
- News
Competing Against Luck
social, emotional job to be done. And the mix of functional, social, and emotional elements-- that mix changes by the job. But once we understand the job, then I need to ask the next question, which is-- all right, so if that's the job, what are all of the View Details
- 25 Sep 2019
- News
Leading the Evolution of E-Commerce
Photo via the New York Observer Photo via the New York Observer When Jennifer Fleiss (MBA 2009) started Rent the Runway with HBS classmate Jenn Hyman, the pair were in their 20s—two scrappy entrepreneurs who built the concept of renting View Details
- 27 Oct 2011
- News
Business on the Cloud
- 01 Jun 2004
- News
The Sky’s the Limit
and went to school for engineering,” he says. “Then I got a job, got married, and had kids. There was no time for flying.” With his aviator dreams grounded, Hamilton pursued another passion: designing and building things. A Seattle... View Details
- 01 Jun 2008
- News
Toy Story
centered on quality, FAO Schwartz now focuses on higher-end toys. The company is also designing its own products with its own brand and has acquired a children’s clothing company. The chain is now down from forty stores to just three, in... View Details
- 10 Aug 2022
- News
Skydeck Live: Stage Not Age
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes This is Dan Morrell, host of Skydeck. Susan Wilner Golden (PMD 59, 1990) had a very frustrating experience caring for her aging mother. With her background as a graduate of... View Details
- 30 Sep 2022
- News
Scaling Hope
his years of business experience to build the tools he wished had been available when his family was confronting addiction and sharing his own experience of the recovery path. D’Antonio, who attended Harvard... View Details
- 01 Sep 2011
- News
RoboCar, the Sequel
expert on autonomous vehicles and mobile robotics, Alden has a new company, Alden DAVe Systems (with “DAVe” an acronym for Dual-mode Autonomous Vehicle), designed around the use of small vehicles in places like airports, university... View Details