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  • 25 Jan 2016
  • Working Paper Summaries

Racial Discrimination in the Sharing Economy: Evidence from a Field Experiment

Keywords: by Benjamin G. Edelman, Michael Luca & Daniel Svirsky; Tourism; Travel; Technology
  • 11 May 2020
  • Working Paper Summaries

Targeting High Ability Entrepreneurs Using Community Information: Mechanism Design in the Field

Keywords: by Reshmaan Hussam, Natalia Rigol, and Benjamin N. Roth
  • 17 Dec 2015
  • News

Design Thinking: Hands-On Learning At The Harvard Innovation Lab

Professor Srikant Datar’s creative problem-solving course, Design Thinking and Innovation, brings students together to hone their skills in identifying opportunities, prototyping solutions, and iterating to meet customer needs. “Creative... View Details
  • December 2023
  • Article

Save More Today or Tomorrow: The Role of Urgency in Precommitment Design

By: Joseph Reiff, Hengchen Dai, John Beshears, Katherine L. Milkman and Shlomo Benartzi
To encourage farsighted behaviors, past research suggests that marketers may be wise to invite consumers to pre-commit to adopt them “later.” However, the authors propose that people will draw different inferences from different types of pre-commitment offers, and that... View Details
Keywords: Consumer Behavior; Decision Choices and Conditions
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  • Article

All Eyes on Them: A Field Experiment on Citizen Oversight and Electoral Integrity

By: Natalia Garbiras-Díaz and Mateo Montenegro
Can information and communication technologies help citizens monitor their elections? We analyze a large-scale field experiment designed to answer this question in Colombia. We leveraged Facebook advertisements sent to over 4 million potential voters to encourage... View Details
Keywords: Social Influence; Electoral Behavior; Election Outcomes; Economics; Economy; Governance; Government and Politics; Social Media; Social Marketing; Society; Political Elections; Advertising
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  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

As economies reopen after forced shutdowns caused by COVID-19, managers around the world are faced with a dual challenge: keep the workforce safe while preserving business viability in an evolving and volatile market. How should businesses start to View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 13 Mar 2023
  • Research & Ideas

The Power of Personal Connections: How Shared Experiences Boost Performance

consultancies and accounting firms already do this by putting “cohorts” of new employees on similar professional development tracks, with shared workshops, activities, and milestones designed to strengthen their connection. “People are... View Details
Keywords: by Rachel Layne; Health
  • 05 Dec 2016
  • News

How to Start a Tech Company Without Tech Experience

(photo via Twitter) (photo via Twitter) Rob Biederman (MBA 2014) and his fellow HBS cofounders didn’t have any tech experience when they launched the online freelance marketplace HourlyNerd. Three years later the company, now known as... View Details
  • 20 Jul 2016
  • Research & Ideas

Airplane Design Brings Out the Class Warfare in Us All

differently about the design of their planes, especially as first-class cabins continue to add space and amenities. He would like to work with airlines to conduct experiments to determine, for instance, if... View Details
Keywords: by Dina Gerdeman; Air Transportation; Sports; Travel
  • 01 Feb 2000
  • News

Better Mousetraps: At Product Design Fair, Student Ideas Get Real

instantaneous communication using voice, pictures, and free-form drawing. "Our main goal is to let busy parents connect with their kids," said design team member Debbie Umbach (HBS '00). Whether or not these products will make it to... View Details
Keywords: Margie Kelley
  • 24 Apr 2014
  • News

Improving the service experience requires excellence—but not in everything

Everyone knows what bad service feels like—and that’s something Frances Frei, Professor at HBS, wants to fix. Making the service experience better for everyone, from customers to employees, begins with understanding the services customers... View Details
  • 12 Apr 2016
  • News

A clever Harvard experiment with cafeteria workers suggests a simple way to get better work from your employees

  • 2010
  • Conference Presentation

Induced Variation in Administrative Systems: Experimenting with Contexts for Innovation

By: Adrian Caldart, Roberto Vassolo and Luciana Silvestri
Keywords: Evolutionary Perspective On Strategic Management; International Business; Management; Organizational Design; Globalization
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  • 25 Mar 2021
  • Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

of experimentation, both the design and analysis, are key skills in today’s data-centric economy and an important source of competitive advantage for companies. “Business leaders need both frameworks and sound judgment to effectively... View Details
Keywords: by Danielle Kost
  • March 2022
  • Article

Sensitivity Analysis of Agent-based Models: A New Protocol

By: Emanuele Borgonovo, Marco Pangallo, Jan Rivkin, Leonardo Rizzo and Nicolaj Siggelkow
Agent-based models (ABMs) are increasingly used in the management sciences. Though useful, ABMs are often critiqued: it is hard to discern why they produce the results they do and whether other assumptions would yield similar results. To help researchers address such... View Details
Keywords: Agent-based Modeling; Sensitivity Analysis; Design Of Experiments; Total Order Sensitivity Indices; Organizations; Behavior; Decision Making; Mathematical Methods
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  • 30 Nov 2022

Life at HBS Chat: The Latinx Experience hosted by LASO

Hosted by the HBS Latino Student Organization (LASO) familia and designed for prospective MBA students, this event is a unique opportunity to hear current HBS Latinx students share their experience at HBS,... View Details
  • 15 Aug 2019
  • Blog Post

Stan Chang: “A Guided Experience into the World of Entrepreneurship”

best program for me.” Stan had already gained an impressive amount of experience at Microsoft where he worked on operating systems and with online payments technology, responsibilities that “shaped my view on software development and how... View Details
Keywords: Technology; Entrepreneurship
  • 15 May 2020
  • Blog Post

Words from an HBS Partner: Reflections on the Partner Experience

different world - we all play a part in developing a beautifully diverse experience at HBS. As an artist, I was able to work with HBS student clubs and use my design skills for campus conferences. I brought... View Details
  • 12 Sep 2022
  • Research & Ideas

When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment

suggests new research based on an international competition to design a NASA robot. "When experts have a been-there-done-that mindset, potential breakthroughs may hit the discard pile before companies can evaluate them in full." Harvard... View Details
Keywords: by Rachel Layne; Aerospace
  • 01 Mar 2016
  • News

HBS Fund Helps Fuel Faculty Research and New Learning Experiences

the student had interviewed industry leaders to better understand the barriers to growth that Indian private equity firms face — his analysis echoing findings from Sadun’s own research. “It built on intuitions that I already had, but seeing firsthand View Details