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Show Results For
- All HBS Web
(11,580)
- People (96)
- News (4,306)
- Research (4,049)
- Events (79)
- Multimedia (272)
- Faculty Publications (2,534)
The Magic That Makes Customer Experiences Stick
The field of customer experience (CX) design — which aims to ensure that customers have positive touch points with companies while buying and consuming their products and services — has grown quickly in recent years. Research has shown that memorable experiences,... View Details
- 16 Dec 2002
- Research & Ideas
Mentoring—Using the Voice of Experience
plans they have presented with a 5 percent cutback still doesn't get us to cash-flow positive. This is one of the points, too, that came out of both projects which is, you have to be aware of the receptors in people's minds, their View Details
Keywords: by Sean Silverthorne
- Web
MBA Experience - Business & Environment
MBA Experience Take advantage of environmentally related academic, career, extracurricular & entrepreneurial opportunities. Curriculum A list of our environmentally-related elective courses, first-year cases, cross-registration courses,... View Details
- December 2007 (Revised June 2009)
- Case
KPMG (A): A Near-Death Experience
By: Robert G. Eccles and Eliot Sherman
Describes the way in which "Big Four" auditor KPMG dealt with an indictment stemming from the firm's sale of tax shelters. In 2005 Tim Flynn has been KPMG Chairman for a matter of days when he learns that the government is preparing to indict the firm on charges of... View Details
Keywords: Accounting Audits; Crime and Corruption; Taxation; Lawsuits and Litigation; Crisis Management; Partners and Partnerships; Accounting Industry; Service Industry
Eccles, Robert G., and Eliot Sherman. "KPMG (A): A Near-Death Experience." Harvard Business School Case 408-073, December 2007. (Revised June 2009.)
- July 2008
- Article
Fairness in Extended Dictator-Game Experiments
By: Felix Oberholzer-Gee and Reiner Eichenberger
We test the robustness of behavior in dictator games by offering allocators the choice to play an unattractive lottery. With this lottery option, mean transfers from allocators to recipients substantially decline, partly because many allocators now keep the entire... View Details
Oberholzer-Gee, Felix, and Reiner Eichenberger. "Fairness in Extended Dictator-Game Experiments." Art. 16. B.E. Journal of Economic Analysis & Policy 8, no. 1 (July 2008).
- 19 Nov 2018
- Video
Transforming Customer Experiences - Webinar
- 13 Dec 2018
- Video
The Research Associate Predoctoral Experience
- Jun 19 2018
- Testimonial
Describing the "Indescribable" OPM Experience
- Aug 27 2015
- Testimonial
Creating a Holistic Educational Experience
- 27 Apr 2017
- News
Enabling a Transformational Educational Experience
Tanvi Jain Patyal, joins the MBA Class of 2019 next fall. “This fellowship gives my wife and me the incredible opportunity to gain one of the most enriching and transformational educational experiences of our lives.” View Details
- 01 Jun 2015
- News
Learning from Global Immersion Experiences
of Business Administration The wisdom of the Turkish proverb, “A tribulation is better than a hundred warnings,” was not lost on the HBS students who traveled to Istanbul this year as part of the required, yearlong FIELD (Field Immersion View Details
- Web
The Section Experience | MBA
The Section Experience Upon arrival at Harvard Business School (HBS), students are assigned to a specific “section”— a group of approximately 90 students with whom they will complete the Required Curriculum. The section's rich mix of... View Details
- Web
Predoctoral Experience | Research Associates
Predoctoral Experience Apply Now The Predoctoral Research Associate role is designed to provide research associates (RAs) with exposure to a variety of research areas, while gaining experience with different... View Details
- 25 Jul 2022
International Perspectives Series: Student Experience
Meet current HBS students from around the world and hear about their MBA experience as international students. They will share their backgrounds and how they have cultivated their personal and professional interests while at HBS. View Details
- Web
Your Personalized Experience | MBA
Your Personalized Experience From establishing long-term career goals to updating your resume, we’re here to help students through each step of the career search journey. The Career & Professional Development (CPD) office is dedicated to... View Details
- Web
The Experience | Information Technology
The Experience A seamless experience for highly engaged online learning Designed to recreate the look and feel of Harvard Business School’s world-renowned instructional spaces, HBS Live Online Classrooms... View Details
- 24 Apr 2014
- News
A bold experiment in education
city after the first year, on track to move the school from an “F” to a “C” in two years. London’s Sunday Telegraph declared NOCP “part of the boldest experiment in education reform seen in the United States.” Says Kleban: “We are part of... View Details
- 06 Mar 2024
- News
A Peek at the MBA Experience
- 24 Nov 2014
- News