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    • News  (242)
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  • All HBS Web  (920)
    • People  (5)
    • News  (242)
    • Research  (423)
    • Events  (7)
    • Multimedia  (2)
  • Faculty Publications  (83)
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  • 01 Nov 2017
  • What Do You Think?

What Are the Real Lessons of the Wells Fargo Case?

Duke do when she becomes chairman of Wells Fargo on January 1?” What do you think? ORIGINAL COLUMN Case studies used in business schools portray dilemmas faced by managers. Students diagnose the problem and recommend actions. They are... View Details
Keywords: by James Heskett; Banking
  • 16 Nov 2016
  • Research & Ideas

Turning One Thousand Customers into One Million

soliciting feedback from its most loyal and vocal customers” As impressive as that accomplishment was, 1,000 customers is hardly enough to ensure long-run success. For that, these companies had to scale up dramatically, from 1,000 to over 1 million, which is the... View Details
Keywords: by Thales S. Teixeira and Michael Blanding; Retail; Transportation; Accommodations
  • 14 Feb 2012
  • First Look

First Look: February 14

Publication:Psychological Science (forthcoming) Abstract Five studies investigate whether the practice of "regifting"-a social taboo-is as offensive to givers as regifters assume. Participants who imagined regifting thought that... View Details
Keywords: Carmen Nobel
  • Research Summary

Overview

By: Boris Vallee
Professor Vallée focuses on financial innovation, investigating it from different angles. This research thread has led him to relate the methods and insights of corporate finance and banking with those of other subfields, including household finance, public finance,... View Details
  • 02 Feb 2023
  • Research & Ideas

Why We Still Need Twitter: How Social Media Holds Companies Accountable

a critical role in monitoring companies. There could be severe negative consequences if Twitter were to cease operations.” Can social media be used for good? Heese and Pacelli began their study when COVID-19 was becoming a serious... View Details
Keywords: by Kasandra Brabaw; Technology
  • Research Summary

Profitable Souls: Foreign Investment and the Fate of Human Rights

By: Debora L. Spar
This is a project about foreign investment, about what happens when big multinational firms invest in small, poor, and often nasty places. Typically, most observers assume that this is a largely negative relationship: that multinationals exploit the local population,... View Details
  • 26 Jan 2016
  • First Look

January 26, 2016

Sendhil Mullainathan Abstract—Economists have become increasingly interested in studying the nature of production functions in social policy applications, with the goal of improving productivity. Traditionally, models have assumed workers... View Details
Keywords: Sean Silverthorne
  • 20 Nov 2017
  • Research & Ideas

How Independent Bookstores Have Thrived in Spite of Amazon.com

stores to 2,227. This surprising resurgence piqued the interest of Ryan Raffaelli, an assistant professor in the Organizational Behavior unit at Harvard Business School, who studies how mature organizations and industries faced with... View Details
Keywords: by Carmen Nobel (with video by Amelia Kunhardt); Retail
  • 11 Oct 2006
  • Research & Ideas

The Success of Reverse Leveraged Buyouts

exception: So-called quick flips, such as the upcoming Hertz deal, have underperformed the market. In a new study, Lerner and Boston College's Jerry Cao studied 496 private-equity-led IPOs in the United States between 1980 and 2002.... View Details
Keywords: by Sean Silverthorne; Banking; Financial Services
  • 12 Oct 1999
  • Research & Ideas

Building Bridges: New Dimensions in Negotiation

differences in their forecasts of future events (such as the profitability of a business being sold), attitudes toward risk and time, tax and regulatory status, market and technological knowledge and access, and so on. The third dimension... View Details
Keywords: by Anita M. Harris
  • 25 Aug 2014
  • HBS Case

Starbucks Reinvented

Harvard Business School Professor and historian Nancy Koehn has studied Starbucks and its leader, Howard Schultz, for close to 20 years. For her, the company represents much more than a phenomenal success story. In a recently published... View Details
Keywords: by Julia Hanna; Food & Beverage
  • 27 Mar 2018
  • First Look

First Look at New Research, March 27, 2018

analysis of tort laws. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54284 forthcoming Management Science Market Reaction to Mandatory Nonfinancial Disclosure By: Grewal, Jody, Edward J. Riedl, and George Serafeim Abstract—We examine the equity... View Details
Keywords: Sean Silverthorne
  • 07 Mar 2017
  • First Look

First Look at New Research, March 7

of organizational features during growth; the second, their dramatic change. We juxtapose the two narratives to reveal ongoing gaps in the study of how growth can effect change along three dimensions: organizational design, team... View Details
Keywords: Sean Silverthorne
  • 02 Apr 2013
  • First Look

First Look: April 2

Political Economy." By: Rithmire, Meg Abstract—The study of Chinese political economy has undergone a sea change since the late 1990s; instead of debating the origins and direction of national reform, scholars have turned to... View Details
Keywords: Sean Silverthorne
  • 2011
  • Book

Detour: My Unexpected, Amazing, Life Changing Journey With OnStar

By: Chet Huber
Detour is the story behind the launch of OnStar’s now well known blue button, as told through the eyes of its founder and CEO of over fourteen years, Chet Huber. It’s a personal narrative that describes the events that led up to General Motors’ unexpected choice... View Details
Keywords: General Motors; OnStar; Technological Innovation; Business Startups; Transportation; Safety; Personal Development and Career; Creativity; Success; Business History; Auto Industry
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Huber, Chet. Detour: My Unexpected, Amazing, Life Changing Journey With OnStar. CreateSpace Independent Publishing Platform, 2011.
  • 13 Jan 2023
  • Research & Ideas

Are Companies Actually Greener—or Are They All Talk?

Most companies now account for social good in their financial reports in some way, but with regulation scattershot and evolving, it’s complicated for investors to assess so-called ESG reports. The disclosures, known as Environmental, Social, and Governance reports,... View Details
Keywords: by Rachel Layne
  • 31 Jan 2017
  • First Look

First Look at New Research: January 31, 2017

2017 Cambridge, MA: Belknap Press of Harvard University Press Democracy: A Case Study By: Moss, David Abstract—Democracy: A Case Study invites readers to experience American history anew and come away with a... View Details
Keywords: Carmen Nobel
  • 04 Jun 2007
  • Research & Ideas

Is Health Care Making You Better—or Dead?

focused jobs. But if you're a nurse in a hospital, you're dealing with hundreds of different cases constantly. It's tremendously stressful. Every single care event is de novo. So of course, hospitals kill people. Q: One of the hospitals... View Details
Keywords: by Sean Silverthorne; Health
  • 20 Apr 2011
  • Research & Ideas

Blind Spots: We’re Not as Ethical as We Think

Think back to recent events when people making unethical decisions grabbed the headlines. How did auditors approve the books of Enron and Lehman Brothers? How did feeder funds sell Bernard Madoff's invesments? We would never act as they... View Details
Keywords: by Sean Silverthorne
  • 27 Jan 2020
  • Research & Ideas

Hard Work Isn't Enough: How to Find Your Edge

Associate Professor Laura Huang, who studies early entrepreneurship, where failure is common. “You can take two people who work equally hard, and one person will naturally have an advantage and achieve success, while the other can’t climb... View Details
Keywords: by Dina Gerdeman
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