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- 08 May 2007
- First Look
First Look: May 8, 2007
Periodical:Harvard Business Review 85, no. 5 (May 2007) Abstract Anyone in management knows that employees have their good days and their bad days—and that, for the most part, the reasons for their ups and downs are unknown. Most managers... View Details
Keywords: Martha Lagace
- 22 May 2007
- First Look
First Look: May 22, 2007
Hours Harvard Business School Case 407-007 When a tsunami hit Southeast Asia on December 26, 2004, the leadership team at a Swedish tour company must manage a devastating crisis affecting thousands of its customers and employees in... View Details
Keywords: Martha Lagace
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