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Publications

Publications

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Filter Results: (168) Arrow Down Arrow Up

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  • All HBS Web  (168)
    • News  (26)
    • Research  (134)
    • Events  (2)
    • Multimedia  (2)
  • Faculty Publications  (44)

Show Results For

  • All HBS Web  (168)
    • News  (26)
    • Research  (134)
    • Events  (2)
    • Multimedia  (2)
  • Faculty Publications  (44)
← Page 7 of 168 Results →
  • 26 Jun 2012
  • First Look

First Look: June 26

data from a large law firm, we examine the influence of demographic match with workgroup superiors and workgroup peers on attorneys' likelihood of turnover and promotion. Survival analyses reveal that higher proportions of same-sex and... View Details
Keywords: Sean Silverthorne
  • 12 Jul 2010
  • Research & Ideas

Rocket Science Retailing: A Practical Guide

with tools for identifying and solving these problems, engage their employees and suppliers in their improvement efforts. Q: Your book notes that typical stores experience staff turnover of 100 percent each... View Details
Keywords: by Martha Lagace; Retail; Auto
  • 17 Apr 2019
  • Blog Post

Making Sabbaticals Mainstream Series: Marty

their sabbaticals, all three of the founders ended up leaving the firm voluntarily (and happily.) Summit persisted and has thrived, countering the belief that all turnover - especially among founders - is detrimental to company... View Details
  • 17 Apr 2017
  • HBS Case

This Turkish Debt Collector Is Customer-friendly

they could turn themselves around and become profitable again. The company developed a soft approach, training its employees to develop relationships with customers, learning about their individual circumstances and counseling them on how... View Details
Keywords: by Michael Blanding; Financial Services
  • 19 Sep 2024
  • Blog Post

A Day at Royal FloraHolland: The Epicenter of the Global Flower Market

hour after the sale is finalized. The Operational Might of RFH Royal FloraHolland's operational scale is truly breathtaking. Managing a network of 2,300 buyers, 3,400 members, and 4,800 suppliers, it facilitates an astonishing 101,000 daily transactions. This results... View Details
  • 19 Nov 2013
  • First Look

First Look: November 19

the PC market was becoming less lucrative due to overseas competition, longer turnover rates on PCs, and the rise of tablets and smartphones. Michael Dell hoped to respond by shifting the company from its core to a "new Dell"... View Details
Keywords: Sean Silverthorne
  • 28 Jun 2017
  • Research & Ideas

Minimum Wage Hikes Drive (Lousy) Restaurants Out of Business

are the largest employer of minimum wage workers but also because they have a fairly high turnover rate—about 5 percent of restaurants go out of business each year. Using data obtained from Yelp, the researchers looked at reviews of about... View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 12 Oct 1999
  • Research & Ideas

Spirit at Work: The Search for Deeper Meaning in the Workplace

lifelong employer due to global competition and downsizing; rapid turnover of executives and employees; growing concern about the environment; and the crumbling of institutions such as schools and the family. "We're searching for new... View Details
Keywords: by Marguerite Rigoglioso
  • 31 Jul 2012
  • First Look

First Look: July 31

likelihood of turnover and promotion. Survival analyses reveal that higher proportions of same-sex and same-race superiors enhance junior professionals' career mobility. On the flip side, we observe mobility costs accruing to... View Details
Keywords: Carmen Nobel
  • 17 Nov 2003
  • Research & Ideas

The Business Case for Diabetes Disease Management

the bill for end-stage renal disease, one result of untreated diabetes. An economic case would be difficult to make to employers and health plans, some said: If employee turnover was high, then it would be... View Details
Keywords: by Martha Lagace; Health
  • 01 Mar 2004
  • News

Ron Shaich’s Café Society

never enough time to be with them and do what I want for the business. How does Panera avoid the high turnover associated with restaurants? Our employees are a huge part of our success, so we treat them... View Details
Keywords: Susan Young; Food Services and Drinking Places; Hospitality
  • 25 Feb 2014
  • First Look

First Look: February 25

replacing directors, as they rarely succeed in getting a majority of shareholder support, our results suggest that director turnover takes place following shareholder activism even without shareholder activists engaging in, let alone... View Details
Keywords: Sean Silverthorne
  • 16 Dec 2013
  • HBS Case

D’O: Making a Michelin-Starred Restaurant Affordable

because I want to do it," he said. "Passion has to come first. It leads you to all the things that lead to success." Asked what he actually plans to do next, Oldani gave an answer that may help to explain why D'O has such a low View Details
Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage
  • 11 Jul 2017
  • First Look

First Look at New Ideas and Research, July 11

support the acquisition by ensuring that all employees learn English. Using latent class growth modeling, our results suggest that change recipients followed distinct trajectories in their demonstrated ability, efficacy and affect.... View Details
Keywords: Sean Silverthorne
  • 25 Apr 2012
  • What Do You Think?

How Will the “Age of Big Data” Affect Management?

of perfect information." Among the suggestions for managers were these: Help "data analyzers consume and translate the data" (Scott Kemme, who also suggested an alternative title for the column, which I instead used above), Know "what not to look at." (Phillip Clark)... View Details
Keywords: Re: James L. Heskett
  • 22 Jun 2021
  • Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

When the COVID-19 virus spread worldwide and normal life ground to a halt last year, we thought voluntary employee turnover would drop as well. But the opposite happened in one area: Lift outs—a group of... View Details
Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel
  • 17 Nov 2015
  • First Look

November 17, 2015

Case 615-044 Trouble at Tessei In 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen ("bullet") trains. Operational mistakes, customer complaints, safety issues, and View Details
Keywords: Sean Silverthorne
  • 27 Jan 2003
  • Research & Ideas

New Cluster Mapping Project Helps Companies Locate Facilities

(www.icic.org), has shown that inner cities have advantages in terms of proximity to transportation infrastructure, unmet market needs, lower employee turnover and much more. Have you seen a growing... View Details
Keywords: by Sean Silverthorne
  • 10 Mar 2015
  • News

Women in Tech: Breaking the Digital Ceiling

gamer, the coder, the hacker—all stereotypically male. Recent statistics give some truth to that image. In 2014, Google reported that 7 out of every 10 of its then 48,600 employees were men. The number was even higher among its engineers... View Details
Keywords: April White
  • 10 Nov 2015
  • First Look

November 10, 2015

share prices prior to turnover are not. A corollary is that a firm with poor stock market performance cannot, or will not, raise new capital unless the current CEO is replaced. Publisher's link:... View Details
Keywords: Sean Silverthorne
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