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  • August 2009 (Revised November 2010)
  • Case

Managing Creativity at Shanghai Tang

By: Roy Y.J. Chua and Robert G. Eccles
Shanghai Tang is a luxury brand that focuses on Chinese-inspired fashion, accessories, and home decoration products. In fall 2008, amidst a growing global economic crisis, Raphael Ie Masne, executive chairman of Shanghai Tang, had to decide what to do with the recently... View Details
Keywords: Talent and Talent Management; Financial Crisis; Employee Relationship Management; Selection and Staffing; Creativity; Apparel and Accessories Industry
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  • November 1998 (Revised July 2012)
  • Case

Explo Leisure Products

By: Richard G. Hamermesh
Tim Trowac and Dave Rahall, two former investment bankers, skillfully execute the leveraged buyout of a golf ball recycling company after working intensely on their due diligence, writing a business and financial plan, and developing the investment memorandum. Six... View Details
Keywords: Selection and Staffing; Leveraged Buyouts; Business Plan; Performance; Management Teams; Business Strategy; Financial Strategy; Business and Shareholder Relations; Green Technology Industry; Sports Industry
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  • 22 Aug 2012
  • Working Paper Summaries

A Randomized Field Study of a Leadership WalkRounds™-Based Intervention

WalkRounds -based programs and performance has not been rigorously examined in a set of randomly selected hospitals. Objective: To fill this research gap, we conducted a randomized field study of a WalkRounds -based program. Research... View Details
Keywords: by Anita L. Tucker & Sara J. Singer; Health
  • Web

Faculty & Advisors | MBA

Sclerosis, Ischemic Stroke, and Neuro-Oncology. A tech-bio company co-founded with Mayo Clinic, Ibis Therapeutics’ AI-driven Dynamic Fingerprint Platform engine enables the discovery of novel compounds and selection of patient cohorts... View Details
  • May–June 2024
  • Article

Setting Gendered Expectations? Recruiter Outreach Bias in Online Tech Training Programs

By: Jacqueline N. Lane, Karim R. Lakhani and Roberto Fernandez
Competence development in digital technologies, analytics, and artificial intelligence is increasingly important to all types of organizations and their workforce. Universities and corporations are investing heavily in developing training programs, at all tenure... View Details
Keywords: Prejudice and Bias; Gender; Training; Recruitment; Personal Development and Career
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  • 14 Feb 2018
  • Blog Post

Meet HBS Leadership Fellows: Verdell Walker, Sesame Workshop

organization where every employee is truly united and motivated by a singular goal. SW combines fun media with enriching, meticulously crafted curriculum to address children’s critical developmental needs in the U.S. and across the world.... View Details
Keywords: Nonprofit / Government
  • 11 Mar 2014
  • First Look

First Look: March 11

and find that employees hired from low employment districts outperform their non-remote counterparts in standardized verbal and logical tests at the recruitment stage. To explain why the firm might be more likely to View Details
Keywords: Sean Silverthorne
  • November 15, 2021
  • Article

What Do Black Executives Really Want?

By: Frank Cooper III and Ranjay Gulati
Recruiting and retaining Black talent is a priority for many organizations. Most are committed to and investing in diversity, equity, and inclusion (DEI). And yet, according to interviews and focus groups with Black executives working in a variety of blue-chip... View Details
Keywords: Black Executives; Selection and Staffing; Retention; Race; Organizational Culture; Change Management
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  • 03 Feb 2015
  • First Look

First Look: February 3

disseminating information about peer behavior on savings. Low-saving employees received simplified plan enrollment or contribution increase forms. A randomized subset of forms stated the fraction of age-matched coworkers participating in... View Details
Keywords: Sean Silverthorne
  • Program

Growing as a Purposeful Leader

life Define a corporate purpose beyond creating shareholder value, or, if you already have an established purpose, assess its effectiveness Reflect your company purpose in its strategies and activities Incorporate purpose into decision-making Create a culture that... View Details
  • Web

Resumes & Cover Letters - Alumni

includes additional sections such as publications and research. Use Parallel Construction Select a consistent order of information, format, and spacing. If one experience starts with a brief overview followed by bullet points, subsequent... View Details
  • 16 Feb 2024
  • Research & Ideas

Is Your Workplace Biased Against Introverts?

employees in a changed workplace. “The problem we found is that we have stereotypical expectations of what it means to be passionate,” says Jachimowicz, who conducted the study with doctoral students Kai Krautter of HBS and Anabel Büchner... View Details
Keywords: by Ben Rand
  • December 2004 (Revised April 2006)
  • Case

Managing Diversity at Cityside Financial Services

By: Robin J. Ely and Ingrid Vargas
Cityside Financial Services, a disguised consumer bank, serves both a largely African-American urban community and a more affluent, predominantly white clientele. To match the gender and racial makeup of its staff to that of its customers, Cityside's sales division... View Details
Keywords: Selection and Staffing; Situation or Environment; Race; Employees; Gender; Customer Satisfaction; Diversity; Cross-Cultural and Cross-Border Issues; Banks and Banking; Banking Industry
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  • April 2025
  • Case

Thrivent: From Insurance Agents to Financial Advisors

By: Hubert Joly, Leonard A. Schlesinger and Tom Quinn
Thrivent, a midwestern financial services company with a centuries-long history rooted in Lutheranism, had reached $10 billion in revenue mostly by selling life insurance. In the 2020s, however, CEO Terry Rasmussen began a transformation process centered around the... View Details
Keywords: Change Management; Transformation; Talent and Talent Management; Customer Focus and Relationships; Customer Value and Value Chain; Forecasting and Prediction; Employee Relationship Management; Retention; Selection and Staffing; Job Design and Levels; Human Capital; Leading Change; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Insurance Industry; Financial Services Industry; United States; Minneapolis
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  • 28 Nov 2016
  • Blog Post

Why We Recruit: Wayfair

one of America’s Most Promising Companies by Forbes Magazine and selected by the Boston Business Journal and Glassdoor.com as a Top Company to Work For and Top Company for Well Balanced Life. How long has your organization been recruiting... View Details
Keywords: Consumer Products / Retail
  • 22 Feb 2010
  • Research & Ideas

Manager Visibility No Guarantee of Fixing Problems

Observing and understanding the tasks and challenges that workers face every day is important. But managers who merely put in time "walking the floor" are not doing enough; in fact, it can make employees feel worse about their... View Details
Keywords: by Julia Hanna; Health
  • 22 Nov 2023
  • Research & Ideas

Humans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle

Consulting Group employees work with AI: Humans are still needed to make that call. To operationalize AI successfully, managers must carefully select its applications, train workers in using it properly, and... View Details
Keywords: by Rachel Layne; Information Technology; Technology
  • 05 Dec 2017
  • First Look

First Look at New Research and Ideas, December 5, 2017

exit. A new and central economic force is the selection between high- and low-type firms, which differ in terms of their innovative capacity. We estimate the parameters of the model using U.S. Census microdata on firm-level output,... View Details
Keywords: Sean Silverthorne
  • 17 May 2017
  • Research & Ideas

Minorities Who 'Whiten' Job Resumes Get More Interviews

Workplace for Black Employees Pro Basketball Coaches Display Racial Bias When Selecting Lineups Your Insight Needed! According to this research, racism in hiring is still alive and well. What's the solution?... View Details
Keywords: by Dina Gerdeman
  • 12 Feb 2019
  • First Look

New Research and Ideas, February 12, 2019

https://www.hbs.edu/faculty/Pages/item.aspx?num=55599 forthcoming International Journal of Human Resource Management Improving Resilience Among Employees High in Depression, Anxiety, and Workplace Distress By: Williams, Allison L., Acacia... View Details
Keywords: Dina Gerdeman