Employee Safety - Publications - Faculty & Research

05 Jul 2022
What Do You Think?

Have We Seen the Peak of Just-in-Time Inventory Management?

years, information technology contributed to more complete knowledge about inventory status as well as more dependable transport. Both made a strategy with less safety stock more viable. The result, of course, was what came to be known as... View Details

Keywords: by James Heskett; Manufacturing; Shipping; Transportation

23 Oct 2000
Research & Ideas

The Strategy-Focused Organization

compensation systems linked to the scorecard and revising the planning and budgeting processes to support the strategy. They also reinforced the strategy and the scorecard at every opportunity, especially in their face-to-face meetings with View Details

Keywords: by Robert S. Kaplan & David P. Norton

23 Mar 2010
First Look

First Look: March 23

and responding to adverse drug reactions suggests that only government regulators are in a position to integrate case report and statistical analysis. Despite the appeal of fragmented post-market drug safety studies, centralization may be... View Details

Keywords: Martha Lagace

16 Jun 2020
Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

than recent economic crises and recessions such as the Great Recession of 2008 and the Mideast oil crisis, whose causes were financially driven. The fundamental driver of the pandemic is health and safety concerns and hence customer... View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service

27 Jan 2023
Op-Ed

Have We Lost Sight of Integrity?

no matter how painful. As CEO, I often emphasized to my employees that no one will get fired for making a mistake, as we all make mistakes, but you will get fired for covering them up. Only after we agree on the truth can we gather people... View Details

Keywords: by Bill George

14 Jun 2016
First Look

June 14, 2016

Understanding Psychological Safety in Healthcare and Education Organizations: A Comparative Perspective By: Edmondson, Amy C., Monica Higgins, Sara J. Singer, and Jennie Weiner Abstract—Psychological safety... View Details

Keywords: Sean Silverthorne

11 May 2010
First Look

First Look: May 11

Nestlé's Milk Districts: Case Supplement Ray A. Goldberg and Kerry HermanHarvard Business School Supplement 906-411 Nestlé, as the largest milk company in the world, has a history of economic development, nutrition, health, and food View Details

Keywords: Martha Lagace

26 May 2022
HBS Case

Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

expectation that a company will have a position on social and political issues." A Harvard Business School case study and its revision, Apple: Privacy vs. Safety (A) and (B), illustrates the complex ramifications that companies should... View Details

Keywords: by Avery Forman

Web

Redefining Productivity in the Value Chain - Institute For Strategy And Competitiveness

intensity Improving employee health and safety Enhancing the productivity and wages of lower income employees Recruiting that represents the diversity of customers and the... View Details

22 Apr 2022
Research & Ideas

Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance

hire workers with a criminal history, especially if crime and safety insurance is available, or if the worker can provide past work performance reviews. The findings were included in a working paper, Increasing the Demand for Workers with... View Details

Keywords: by Jay Fitzgerald

07 Mar 2022
Research & Ideas

Effective Leaders Share the Spotlight with Their Teams

create an inclusive culture for employees so that they have the psychological safety to be motivated to contribute to the company.” Zou coauthored the paper Inclusive Managers with Ethan Rouen, assistant... View Details

Keywords: by Pamela Reynolds

07 May 2020
Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

accommodating an appropriate level of economic activity. Businesses have historically overcome this type of challenge through the introduction of risk-mitigating technologies, which in this pandemic include technologies, business practices, and strategies that improve... View Details

Keywords: by Hong Luo and Alberto Galasso

07 Oct 2014
First Look

First Look: October 7

comparative advantages of intermediate versus final disclosure policies in fostering innovation. Publisher's link: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2288746 October 2014 The Compass (Newsletter of the American Society of View Details

Keywords: Sean Silverthorne

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

this a priority, nagging them like worried grandmothers and sending chicken soup to their home offices if that is what it takes. Leaders also need to model self-care for their teams. Looking disheveled and exhausted in virtual meetings can rattle View Details

Keywords: by Sean Silverthorne

14 Oct 2021
In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

COVID-19 variants snuffed out the brief period of vaccination-injected optimism earlier this year, as childcare and school disruptions lingered. Despite such resistance and health concerns, some employees have joyfully returned to their... View Details

Keywords: by Kristen Senz

02 Mar 2009
Research & Ideas

When Goal Setting Goes Bad

Presented with a goal to build a car "under 2,000 pounds and under $2,000" by 1970, employees overlooked safety testing and designed a car where the gas tank was vulnerable to explosion from rear-end... View Details

Keywords: by Sean Silverthorne

17 Jun 2011
HBS Case

KFC’s Explosive Growth in China

says. "They'd be walking down the hall jostling, pushing, laughing. This is a group that has worked together a long time—unusual in a country where experienced management talent is at a premium ." It turns out that unusual View Details

Keywords: by Maggie Starvish; Food & Beverage

26 Feb 2019
First Look

New Research and Ideas, February 26, 2019

intake linked to commercial products. Media (including social media) coverage about the safety and cost of many consumer goods, both medical (drugs, devices) and nonmedical, reflect profound public concerns. Longstanding societal scrutiny... View Details

Keywords: Dina Gerdeman

Web

Winners & Runners-Up | New Venture Competition

powered by advanced ML algorithms embedded with a fintech solution. Hive Health Camille Ang (MBA/MPA-ID 2022) Jiawen Tang (MBA 2023/MPA-ID 2021) Business Track Co-Winner A B2B2C digital health insurer providing simplified, affordable, & and quality healthcare to... View Details

15 Dec 2021
Research & Ideas

The 10 Most Popular Articles of 2021

if employees have the psychological safety to reflect on these close calls, says research by Amy C. Edmondson, Olivia Jung, and colleagues. 5. How a Company Made Employees So... View Details

Keywords: by Danielle Kost

Publications