Employee Morale - Publications - Faculty & Research

06 May 2024
Research & Ideas

The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams

mask, and what do you unveil?” In studying backstage interactions among employees working for a global company in the United States and China, Perlow found that team members in the two locations often interpreted what happened on the... View Details

Keywords: by Michael Blanding

31 Oct 2023
HBS Case

Checking Your Ethics: Would You Speak Up in These 3 Sticky Situations?

loyalties among clients, colleagues, and partners can present ethical issues that can be difficult to manage, says David Fubini, a senior lecturer at Harvard Business School. “You are an adviser. You are not an employee of the company you... View Details

Keywords: by Michael Blanding; Consulting

Web

Live from Klarman Hall - Alumni

among the greatest strategic and moral failures in history. Is this a fair characterization of what transpired in the lead-up to World War II? What could have been done differently? Would your preferred approach have been feasible or... View Details

August 1997 (Revised December 1997)
Case

Harassment at Work?

By: Lynn S. Paine and Dale Coxe

Presents three scenarios involving behavior that could arguably be called sexual harassment. The first scenario is set in a medical supply company in an unnamed emerging market region. The second is set in a New York-based securities firm. The third is set in a U.S.... View Details

Keywords: Working Conditions; Organizational Culture; Problems and Challenges; Ethics; Moral Sensibility; Groups and Teams; Crime and Corruption; Attitudes; Behavior; Labor and Management Relations; Medical Devices and Supplies Industry; Financial Services Industry; New York (city, NY); United States

Citation

Educators

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30 Apr 2021
Research & Ideas

Why Anger Makes a Wrongly Accused Person Look Guilty

University—found that anger can make a person come across as guilty even when they are not. Too often, when an employee is accused of wrongdoing, people evaluating the situation can make snap judgments based on biases and hunches. This... View Details

Keywords: by Michael Blanding

Web

Placement - Doctoral

Care Delivery Advisors: Robert S. Huckman , David Bates , David Cutler , and Julia Adler-Milstein Olivia Jung Health Policy (Management), 2021 Placement: Emory University, Rollins School of Public Health Dissertation: Crowdsourcing and Engaging View Details

22 Mar 2016
First Look

March 22, 2016

must overcome severe individual and organizational biases that prevent managers and employees from thinking deeply and analytically about their risk exposure. In this paper, we draw lessons from seven case studies about the multiple and... View Details

Keywords: Sean Silverthorne

26 Apr 2022
Book

What Does Your Business Stand For? Why Building Trust Starts with Purpose

To be successful, companies must build trust with their employees and consumers. But how can companies do so in these turbulent times when they are being pulled in many directions all at once? First, businesses must realize that trust is... View Details

Keywords: by Ranjay Gulati

26 Sep 2023
Research & Ideas

Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates

When companies try to hire employees from specific ethnic or racial backgrounds to meet their diversity, equity, and inclusion goals, an uncomfortable feeling often creeps into the process. Particularly among well-intentioned white... View Details

Keywords: by Kristen Senz

31 Jan 2022
Research & Ideas

Where Can Digital Transformation Take You? Insights from 1,700 Leaders

employee or customer data, for example. American companies were seen as far behind those in Europe and much of Asia in working with governments to address the moral dilemmas associated with digital... View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards

Web

Latin America - Global

highlighting the importance of addressing inequality. He emphasized that it is not only a moral imperative but also crucial for fostering economic growth, social stability, and sustainable development. Prof. Chu highlighted that by... View Details

31 Oct 2023
Research & Ideas

Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change

both clarity and caution. While leaders have fallen back on the “business case” for hiring and promoting employees from historically marginalized groups, this rationale can trigger resistance, backlash, and biases, particularly among... View Details

Keywords: by Katherine Hutt Scott and Barbara DeLollis

Web

Enter Elton Mayo – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

HBS Home HBS Index Contact Us A New Vision An Essay by Professors Michel Anteby and Rakesh Khurana Introduction The Hawthorne Plant Employee Welfare Illumination Studies and Relay Assembly Test Room Next Enter Elton Mayo Enter Elton Mayo... View Details

Web

A New Vision – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

actuality—creating, in effect, a new vocabulary of human motives. Confronted with the chaos and human suffering of the Depression, even the most avowed scientific scholars like Roethlisberger and his colleagues felt a moral imperative to... View Details

16 Oct 2023
HBS Case

Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta

company. In December 2020, Bastian announced that Delta would become a charter member of the newly formed OneTen corporate coalition, a group of business leaders from more than 30 large companies who aimed to collectively hire and advance 1 million Black View Details

Keywords: by Lane Lambert; Air Transportation

29 Oct 2012
Research & Ideas

Are You Paying a Tip--or a Bribe?

the offer would bring about better service in the future. Canadians viewed tipping more as a reward for a service received in the past. The researchers found that Indians also rated bribery as more morally acceptable than did Canadians.... View Details

Keywords: by Dina Gerdeman

18 Jan 2016
Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

Minor’s definition of a toxic worker isn’t the employee who is gratingly loud or who leaves her lunch in the office refrigerator until fossilized. He is focusing on employees who damage the company itself or... View Details

Keywords: by Roberta Holland

01 Nov 2017
What Do You Think?

What Are the Real Lessons of the Wells Fargo Case?

Fargo was asking its sales force to sell 8 products (‘Going for gr-eight’) to customers that needed fewer products.” This was coupled, as Thomas Dean put it, “with high, high pressure on line employees to perform or be fired.” Hamad... View Details

Keywords: by James Heskett; Banking

07 Mar 2011
Research & Ideas

Why Companies Fail—and How Their Founders Can Bounce Back

that goes against the normal tenets of morality and fair play. Ghosh cites as example a CEO who fires a bunch of employees in order to pay for his own severance package. In such cases, a manager's reputation... View Details

Keywords: by Carmen Nobel

01 Feb 2001
News

What Makes a Good Leader

good leader? Name: Joseph Badaracco, John Shad Professor of Business Ethics Course head: Leadership, Values, and Decision Making module Developed and teaches: The Moral Leader, MBA elective Title of next book: Quiet View Details

Keywords: Management

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