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Show Results For
- All HBS Web
(209)
- News (32)
- Research (169)
- Multimedia (1)
- Faculty Publications (72)
- 06 Sep 2011
- Research & Ideas
How Small Wins Unleash Creativity
authors Teresa M. Amabile and Steven J. Kramer discuss how even seemingly humdrum events can make huge differences in employees' emotional and intellectual well-being. "There's no reason, no matter how resource-constrained an organization is, why managers can't... View Details
Keywords: by Carmen Nobel
- 01 Jun 2008
- News
Faculty Research Online
Management Innovation Take Us? Management could change a lot in the coming years, says HBS professor emeritus Jim Heskett. A few reasons: continued development of the Internet and the transparency and communities it has spawned, and new View Details
- 06 Aug 2020
- News
Defining Flex Work
companies understand their employees’ needs and best respond to them. There is no a one-size-fits-all solution to the flexibility question, says Auerbach. Werk assesses each employee and recommends a schedule most likely to maintain... View Details
- 14 Sep 2015
- Research & Ideas
Rewriting the Rules of Service Competition
“service trifecta” comprising: (1) extraordinary results and a high-quality experience for employees and customers alike, (2) high value (not necessarily low prices) to customers, and (3) relatively high returns (for the industry) to... View Details
- 05 Sep 2012
- What Do You Think?
Will Business Management Save US Health Care?
industries hire for attitude and train for skills. Regardless of whether it worked elsewhere, they were sure that it didn't apply to health care, where people want the best in skills whether as providers, recipients, or hospital... View Details
- 05 Jul 2004
- What Do You Think?
Work-Life: Is Productivity in the Balance?
the flexibility that workers not only want but must have if they're going to handle their dual responsibilities." David Lovelace asserts that it is "clear that employees with higher morale will be more productive. An... View Details
Keywords: by James Heskett
- 30 Jun 2009
- Research Event
Business Summit: The Role of Business Leaders in Sustaining Market Capitalism
also earn an attractive profit. In this way, market capitalism can be a legitimate and sustainable solution for some of the world's major problems. Key concepts include: HBS research shows that attitudes toward market capitalism fall into... View Details
Keywords: Re: Multiple Faculty
- 01 Oct 1996
- News
The Drive for Excellence: An Interview with Jim Henderson
challenges and opportunities, and to tell them why you are taking the actions you must. Downsizing is a painful last resort. We try to do it as much as possible by attrition, but if we do have to let employees go, we believe it's our... View Details
- 15 Oct 2001
- Research & Ideas
Rethinking E-Leadership
employees undeniable proof that the Industrial Age corporate culture is gone, and that you are creating an environment for the future. The way to do that is to blatantly and offensively break with the past through loud statements of... View Details
Keywords: by Melissa Raffoni
- 04 Jan 2021
- What Do You Think?
How Do We Sustain Organization Diversity?
“grown up,” lived, and worked with people of other backgrounds. These people are less likely to have the hidden biases that lead to a lack of diversity in hiring and employee recognition. How much emphasis should we place on that approach... View Details
Keywords: by James Heskett
- Web
Lucky Ones Coffee: Employing People with Disabilities | Information Technology
Higgins, authored this case study to better understand the pervasive issues of unemployment and underemployment among people with intellectual and developmental disabilities. The case study examines how social attitudes and public... View Details
- 21 Jun 2004
- Research & Ideas
Racial Diversity Pays Off
benefits emanating from diversity, the two professors wanted to find a company that already had a lot of diversity in its ranks. This led them to the commercial bank. They then collected human resources data on branch demographics, the results of annual View Details
Keywords: by Martha Lagace
- 17 Jul 2000
- What Do You Think?
Where Is the Microsoft Board?
interests of shareholders alone or, those of all stakeholders, including employees and customers? Moris Simson (HBS ISMP 91) Mitel Corporation Those taking issue with these premises generally saw the company's leadership with the support... View Details
Keywords: by James Heskett
- October 2024
- Article
Racial Inequality in Organizations: A Systems Psychodynamic Perspective
By: Sanaz Mobasseri, William A. Kahn and Robin J. Ely
This paper uses systems psychodynamic concepts to develop theory about the persistence of racial inequality in U.S. organizations and to inform an approach for disrupting it. We treat White men as the dominant group and Black people as the archetypal subordinate group... View Details
Keywords: Equality and Inequality; Race; Prejudice and Bias; Organizational Culture; Gender; Power and Influence; Employees; Attitudes
Mobasseri, Sanaz, William A. Kahn, and Robin J. Ely. "Racial Inequality in Organizations: A Systems Psychodynamic Perspective." Academy of Management Review 49, no. 4 (October 2024): 718–745.
- 01 Jan 2003
- News
Charles O. Rossotti, MBA 1964
me to bring about fundamental change." The agency Rossotti took over had 102,000 employees who annually collected $1.5 trillion in taxes, processed a billion documents, and churned out 80 million refunds. Amid so many transactions,... View Details
- 18 Jun 2012
- Research & Ideas
Better by the Bunch: Evaluating Job Candidates in Groups
Protection Act of 2006, which mandated in part that employees be automatically enrolled in a pension plan upon hiring and must choose to opt out rather than opt in—Bohnet, Bazerman, and van Geen decided to apply the theory to evaluation... View Details
Keywords: by Maggie Starvish
- July 2011
- Teaching Note
Miles Everson at PricewaterhouseCoopers (TN)
By: Robert G. Eccles and Penelope Rossano
Teaching Note for 410062. View Details
- 05 Feb 2019
- First Look
New Research and Ideas, February 5, 2019
Refugees' Attitudes Towards Compromise and Civil War Termination By: Fabbe, Kristin, Chad Hazlett, and Tolga Sınmazdemir Abstract— Civilians who have fled violent conflict and settled in neighboring countries are integral to processes of... View Details
Keywords: Dina Gerdeman
- Student-Profile
Talia Gillis
to employees without legal representation, highlighted how difficulties in calculating social benefits, severance packages or assessing settlement offers created significant barriers for employees, rendering many legal protections futile.... View Details
- 08 Apr 2021
- News
Real Talk
storytelling and narrative to help employees in their organizations work across—and value—their differences to create stronger professional relationships and organizational cultures. The Equitas founders also turned to the findings of... View Details