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  • 29 Jan 2019
  • First Look

New Research and Ideas, January 29, 2019

a concurrent change in electronic transaction standards allowed hospitals to document a larger number of diagnoses per claim, which had the effect of reducing risk-adjusted patient readmission rates. Prior studies of the HRRP relied upon... View Details
Keywords: Dina Gerdeman
  • 11 May 2011
  • Research & Ideas

Building a Better Board

When Stephen Kaufman took the helm at Arrow Electronics in 1982, it was de rigueur for CEOs to sit on the boards of several other companies in addition to running their own. Back then, serving as a board member didn't require much of a... View Details
Keywords: by Carmen Nobel
  • 14 Nov 2006
  • First Look

First Look: November 14, 2006

  Working PapersThe Business of Free Software: Enterprise Incentives, Investment, and Motivation in the Open Source Community Authors:Marco Iansiti and Gregory L. Richards Abstract In this paper, we examine the motivations of large... View Details
Keywords: Sean Silverthorne
  • 12 Mar 2006
  • Research & Ideas

New Research Explores Multi-Sided Markets

research into this emerging field and its implications for executives. Sean Silverthorne: How did you get interested in studying multi- and two-sided platforms? Is this a new area of research? Andrei Hagiu: During my PhD program in economics at Princeton, I always... View Details
Keywords: by Sean Silverthorne; Technology
  • 13 Mar 2023
  • Research & Ideas

The Power of Personal Connections: How Shared Experiences Boost Performance

Professor of Medicine at Harvard Medical School. So, what does the connection between patient outcomes and physician relationships mean for business? It shows how personal connections and trust can improve performance, more so than incentives and rewards. In fact,... View Details
Keywords: by Rachel Layne; Health
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

example of a company that has been on this journey? A: Best Buy, the largest dedicated consumer electronics retailer in the United States, provides a good example of a company that developed an outside-in orientation by tackling its own... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 01 Feb 2022
  • Book

Innovation Isn’t Just for Startups: How Big Companies Can Succeed

Devices because they've got 50-plus years of being an advanced leader in electronics in the world. People see lots of entrepreneur successes, and they say, boy, that must be easy because they're free and autonomous and they can do this.... View Details
Keywords: by Lane Lambert
  • 29 May 2007
  • First Look

First Look: May 29, 2007

  Working PapersLeading and Creating Collaboration in Decentralized Organizations Authors:Heather M. Caruso, Todd Rogers, and Max Bazerman Download the paper: http://www.hbs.edu/research/pdf/07-090.pdf Extremeness Seeking: When and Why... View Details
Keywords: Martha Lagace
  • 14 May 2008
  • Research & Ideas

Getting Down to the Business of Creativity

a three-year study of 238 professionals from seven companies in the high-tech, consumer products, and chemicals industries. Without revealing the focus of their study, they asked the subjects (all of whom were working on projects... View Details
Keywords: by Julia Hanna; Retail; Apparel & Accessories; Fashion; Entertainment & Recreation
  • 14 Feb 2007
  • Op-Ed

Tata-Corus: India’s New Steel Giant

pressure from cut-throat competition in mainland China. Even though TCL was one of the largest Chinese TV manufacturers (even prior to the acquisition of Thomson's assets), commodity TVs and other consumer electronics items were not... View Details
Keywords: by Tarun Khanna
  • 01 Oct 2012
  • Research & Ideas

Better by the Bundle?

separately. "Bundling is pervasive in several markets, and it works in many cases," says Vineet Kumar, an assistant professor in the Marketing Unit at Harvard Business School. People appreciate bundles even at places like McDonald's,... View Details
Keywords: by Dina Gerdeman
  • March 1991 (Revised July 1993)
  • Case

Kyocera Corp.

By: John P. Kotter
Examines the three factors critical to this company's remarkable success in the high tech field. The first factor is the founder, Dr. Inamori's powerful leadership. The second is the strong corporate culture or philosophy of the firm. The third element in Kyocera's... View Details
Keywords: Customer Relationship Management; Information Infrastructure; Leadership Style; Management Systems; Management Style; Organizational Culture; Practice; Profit; Planning; Electronics Industry; Electronics Industry
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Kotter, John P. "Kyocera Corp." Harvard Business School Case 491-078, March 1991. (Revised July 1993.)
  • 11 Apr 2012
  • Research & Ideas

The High Risks of Short-Term Management

Assistant Professor George Serafeim, coauthor of the working paper Short-termism, Investor Clientele, and Firm Risk, with HBS doctoral candidate Maria Loumioti and Assistant Professor Francois Brochet. "We tend to make sweeping statements... View Details
Keywords: by Sean Silverthorne; Financial Services
  • 08 Oct 2013
  • First Look

First Look: October 8

fundamental business model has not changed in more than 100 years: very smart outsiders go into organizations for a finite period of time and recommend solutions for the most difficult problems confronting their clients. But at traditional strategy-consulting firms,... View Details
Keywords: Sean Silverthorne
  • 12 Jan 2010
  • First Look

First Look: Jan. 12

  Working PapersA Reference Point Theory of Mergers and Acquisitions Authors:Malcolm Baker, Xin Pan, and Jeffrey Wurgler Abstract The use of judgmental anchors or reference points in valuing corporations affects several basic aspects of... View Details
Keywords: Martha Lagace
  • 31 May 2004
  • Research & Ideas

How Team Leaders Show Support–or Not

daily diary entries from employees working on creative projects—everything from making a new high-strength fabric to developing a database for a global hotel chain—they were able to chart how and why team leaders have enormous impact,... View Details
Keywords: by Martha Lagace
  • 12 Oct 2006
  • First Look

First Look: October 12, 2006

worldwide for exquisite design of consumer electronics products, strives to better integrate software design into its traditional physical product design processes to meet the demands of a post-iPod world. Details the Bang & Olufsen... View Details
Keywords: Sean Silverthorne
  • 09 Sep 2015
  • Research & Ideas

Leadership Lessons of the Great Recession: Options for Economic Downturns

that had left the company in a compromised state. Over the next six years, Cote worked to turn Honeywell around through implementing a series of improvements in the company’s operating systems, forming a single culture from all the merged... View Details
Keywords: by Sandra Sucher & Susan Winterberg; Electronics; Electronics
  • 03 Dec 2020
  • Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

ways in which organizations met the challenges of 2020. What strategies and actions worked better than others? What can we learn from these? While many companies reduced payor headcount, some pledged at the outset of the crisis to do... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 20 Oct 2015
  • First Look

October 20, 2015

immigrant appears to be better trained to work in these fields, but this is conditional on educational attainment of comparable quality to natives. The exception to this is that immigrants have a disproportionate impact among the very... View Details
Keywords: Sean Silverthorne
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