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- Faculty Publications (44)
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- All HBS Web (161)
- Faculty Publications (44)
- 01 Apr 2000
- News
Getting the Message
colors. Electronic mail can be divided into two types: direct e-mail, which is distributed directly by marketers, and sponsored e-mail, in which an advertiser pays for text within a newsletter sent to... View Details
Keywords: Susan Young
- 01 Jun 2007
- News
Letters
area and a mentor from my days at HBS. Professor Hayes had just returned from doing research in Japan and had written a white paper comparing differences in manufacturing management between American and Japanese electronics production.... View Details
- 15 Oct 2014
- Research & Ideas
Apple Pay’s Technology Adoption Problem
when several other similar services with big name sponsors such as Google have failed to gain much traction? Apple has a chicken-and-egg game to solve. Consumers won't use the service unless it's in use at a compelling number of stores.... View Details
- 11 Mar 2001
- Research & Ideas
Evolving for Success [Part Two]
They require unprecedented cooperation. Arrow Electronics, for example, which is one of the world's largest electronics distributors, started Arrow.com to sell its own equipment over the Web. Arrow.com decided it was very different from... View Details
Keywords: by Staff
- 14 Oct 2009
- First Look
First Look: October 14
the strong hardware and manufacturing bias and hierarchical structures of Japan's computer and electronics firms is largely responsible for the virtual non-existence of a standalone software sector. Second, even when the vertical... View Details
Keywords: Martha Lagace
- 03 Apr 2007
- First Look
First Look: April 3, 2007
the inception of the company in 1999. eClinicalWorks was a privately run business in the healthcare information technology field that took in $25 million in revenue in 2005. Revenues for 2006 were projected to reach $40 million. This successful View Details
Keywords: Martha Lagace
- 21 Nov 2005
- Research & Ideas
Making Credibility Your Strongest Asset
power of his idea. But Rovell knew that T.V. and newspaper sports departments are flooded with resumes and demo tapes from thousands of wannabe reporters. To ensure that his material wouldn't be lost in the shuffle, he mailed it in the... View Details
Keywords: by Michael Wheeler
- 01 Jun 2016
- News
How Do We Win the Cyberwar?
the government just isn’t perceived as a cool place to work. Faced with the opportunity to spend your days in brightly colored offices with video game rooms and bountiful cafeterias, why would young talent choose buttoned-up cubicle life... View Details
Keywords: Dan Morrell; illustrations by Victo Ngai
- 05 Feb 2008
- First Look
First Look: February 5, 2008
ad auctions as a dynamic game of incomplete information, so we can study the convergence and robustness properties of various strategies. In particular, we consider best-response bidding strategies for a repeated auction on a single... View Details
Keywords: Martha Lagace
- 24 Jan 2012
- First Look
First Look: Jan. 24
of those networks, influencing both word-of-mouth intentions and consumption. Consumers were exposed to friend- or family-related products (e.g., game consoles or refrigerators); when asked to list the first people they knew who came to... View Details
Keywords: Sean Silverthorne
- 17 May 2016
- First Look
May 17, 2016
behavior. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51072 forthcoming Games and Economic Behavior Contract Design and Stability in Many-to-Many Matching By: Hatfield, John William, and Scott Duke Kominers... View Details
Keywords: Sean Silverthorne
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
even be adversarial because for every cent that Mobil reduced the price of gasoline to the dealer, to reduce the dealer's cost of goods sold, one cent would be subtracted from Mobil's top line (revenues). This old strategic view put Mobil and its dealers in a zero-sum... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 15 Feb 2000
- Lessons from the Classroom
Delivering Information Services: A 30-Year Perspective
sense customers' needs (by electronically monitoring their purchasing decisions) and respond to them (by integrating that information with the supply chain). EE: Do participants in the DIS course tend to come to HBS with a specific... View Details
Keywords: by Staff
- 11 Apr 2000
- Research & Ideas
Financial Services 24/7
them, and the notion of writing a check at the corner store to get money in a pinch suggests a scene from a Norman Rockwell painting. It is only a matter of time, online banking enthusiasts say, before the process of writing a check, sealing it in a stamped envelope,... View Details
Keywords: by Susan Young
- 29 Sep 2015
- First Look
September 29, 2015
Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49708 Published first online September 16, 2015 Journal of the American Medical Informatics Association Incorporating Longitudinal Pediatric Patient-centered Outcome Measurement into the Clinical Workflow... View Details
Keywords: Sean Silverthorne
- 29 Jul 2008
- First Look
First Look: July 29, 2008
communications in a modern organization. We analyze a dataset with millions of electronic mail messages, calendar meetings and teleconferences for many thousands of employees of a single, multidivisional... View Details
Keywords: Martha Lagace
- 12 Jul 2006
- Research & Ideas
Competition the Cure for Healthcare
to do so will certainly improve. Gaming of the system will be corrected. The whole process of working hard to measure results better and better is extremely good for patients. If doctors can demonstrate results, they will not have health... View Details
- 01 Sep 2007
- News
Riding It Out
incorrect paperwork, the IT team programmed an electronic “poka-yoke” (a term from lean manufacturing in which an engineering solution prevents a mistake) that keeps a mailing label from being printed unless... View Details
- 03 Nov 2015
- First Look
November 3, 2015
of the setting and that participants who pool are rewarded by the less informed party with higher payoffs. Finally, we demonstrate through a reexamination of Lai et al. (2012) and Cachon and Lariviere (2001) how pooling outcomes can substantively extend the... View Details
Keywords: Sean Silverthorne
- 01 Feb 1997
- News
Doing It Your Way
is certainly not the only game in town for startup hopefuls. The medical-device and biotechnology industries also lure people eager to create their own businesses, as do many of the areas that attracted entrepreneurs a decade ago. Of the... View Details