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Show Results For
- All HBS Web
(1,302)
- People (3)
- News (422)
- Research (693)
- Multimedia (8)
- Faculty Publications (81)
- Article
Moral Dilemmas and Trust in Leaders during a Global Health Crisis
By: Jim A. C. Everett, Clara Colombatto, Edmond Awad, Paulo Boggio, Björn Bos, William J. Brady, Megha Chawla, Vladimir Chituc, Dongil Chung, Moritz A. Drupp, Shristi Goel, Brit Grosskopf, Frederik Hjorth, Alissa Ji, Caleb Kealoha, Judy S. Kim, Yangfei Lin, Yina Ma, Michel André Maréchal, Federico Mancinelli, Christoph Mathys, Asmus L. Olsen, Graeme Pearce, Annayah M. B. Prosser, Niv Reggev, Nicholas Sabin, Julien Senn, Yeon Soon Shin, Walter Sinnott-Armstrong, Hallgeir Sjåstad, Madelijn Strick, Sunhae Sul, Lars Tummers, Monique Turner, Hongbo Yu, Yoonseo Zoh and Molly J. Crockett
Trust in leaders is central to citizen compliance with public policies. One potential determinant of trust is how leaders resolve conflicts between utilitarian and non-utilitarian ethical principles in moral dilemmas. Past research suggests that utilitarian responses... View Details
Keywords: COVID-19 Pandemic; Impartial Beneficence; Utilitarian Responses; Trust; Ethics; Public Opinion; Leadership Style
Everett, Jim A. C., Clara Colombatto, Edmond Awad, Paulo Boggio, Björn Bos, William J. Brady, Megha Chawla, Vladimir Chituc, Dongil Chung, Moritz A. Drupp, Shristi Goel, Brit Grosskopf, Frederik Hjorth, Alissa Ji, Caleb Kealoha, Judy S. Kim, Yangfei Lin, Yina Ma, Michel André Maréchal, Federico Mancinelli, Christoph Mathys, Asmus L. Olsen, Graeme Pearce, Annayah M. B. Prosser, Niv Reggev, Nicholas Sabin, Julien Senn, Yeon Soon Shin, Walter Sinnott-Armstrong, Hallgeir Sjåstad, Madelijn Strick, Sunhae Sul, Lars Tummers, Monique Turner, Hongbo Yu, Yoonseo Zoh, and Molly J. Crockett. "Moral Dilemmas and Trust in Leaders during a Global Health Crisis." Nature Human Behaviour 5, no. 8 (August 2021): 1074–1088.
- 06 Oct 2023
- Book
Yes, You Can Radically Change Your Organization in One Week
strengthen the relationship at the core of the problem. Brainstorm and test strategies for building or rebuilding trust. Frei: “If there is a problem, in our experience, trust is broken down. Any time you... View Details
Keywords: by Kristen Senz
- 01 Mar 2018
- News
Every Trick in the Book
advantageous prices with publishers and offer deep discounts to customers. Analysts sounded the death knell for independent bookstores—and indeed, all physical bookstores—yet again. And this time it seemed as though they had finally... View Details
Keywords: April White
- 26 Jul 2022
- Blog Post
Driving Change in Education-to-Employment
grateful to be spending time learning from Gerald, Ellen, and the rest of the Year Up leadership team this summer. How has your MBA skillset prepared you to be successful in... View Details
- 2018
- Working Paper
Do We See the Same Hierarchy? Status Disagreement in Multicultural Teams and Its Impact on Team Performance
By: Catarina Fernandes and Sujin Jang
This paper develops and tests a theory of status disagreement in multicultural teams. We posit that, in multicultural teams, the diversity of members’ cultural backgrounds will lead to implicit disagreements about who has how much status in the team. More specifically,... View Details
- 25 Feb 2011
- News
Building America's Most Innovative Brands
- 12 Oct 2017
- News
What Trump could learn from polar explorer Ernest Shackleton
- 16 Dec 2020
- Blog Post
Faculty Books Published in 2020
five adults report feeling that they have too much to do and not enough time to do it. These time-poor people experience less joy each day. They laugh less. They are less healthy, less productive, and more likely to divorce. View Details
Keywords: All Industries
- 31 Oct 2018
- What Do You Think?
What is the Function of Fear in Leadership?
up saving the life of the potential victim The trigger for achieving the desired outcome: instilling the sense of fear in the subordinate. Accordingly, can an argument be made that at times and under certain... View Details
Keywords: by James Heskett
- Web
In the News - Creating Emerging Markets
learned by studying business development in South Asia. 05 DEC 2017 HBS Working Knowledge What We've Learned from 101 Entrepreneurs in Emerging Markets Harvard Business School’s project exploring the... View Details
- 01 Mar 2013
- News
A Mission in Motion
"bridge" year of service learning and leadership training in Africa, Latin America, and Asia. Related Links Sizing Up Social Impact A Healthy Profit Making Change Bringing It Back Home Opening the Door... View Details
Keywords: summary
- 05 Apr 2004
- Research & Ideas
Six Ways to Build Trust in Negotiations
negotiation, as in all aspects of life, your reputation precedes you. A bad reputation can be a deal killer from the start, while a great one can help transcend an impasse. Effective negotiators realize that... View Details
Keywords: by Deepak Malhotra
- 27 Sep 2004
- Research & Ideas
IBM Finds Profit in Diversity
number of self-identified gay, lesbian, bisexual, and transgender executives gained 733 percent. Another benefit: "By deliberately seeing ways to more effectively reach a broader range of customers, IBM has seen significant... View Details
Keywords: by David A. Thomas
- 10 Mar 2021
- News
Vision: A Unicorn Evolves
product sped up the process of creating and following up on sales pitches, which resulted in 10 times more meetings for GroupTalent’s two sales reps, Medina says. But the influx of interest overwhelmed the... View Details
- 01 Jun 2023
- News
Buy Big, Sell Small
in July 2020. “I always wondered why so many kiranas fail, and I decided to dig deeper into that.” “I always wondered why so many kiranas fail, and I decided to dig deeper into that.” This time, Shruti’s entrepreneurial View Details
- 12 Sep 2023
- What Do You Think?
Who Gets the Loudest Voice in DEI Decisions?
required to attend such a program. You are aware of the evidence to date suggesting that DEI is good business. But regardless of research findings, in what manner and how publicly as CEO do you proclaim the organization’s belief View Details
Keywords: by James Heskett
- Winter 2014
- Article
Does Service Bundling Reduce Churn?
By: Jeff Prince and Shane Greenstein
We examine whether bundling in telecommunications services reduces churn using a series of large, independent cross sections of household decisions. To identify the effect of bundling, we construct a pseudo-panel dataset and utilize a linear, dynamic panel-data model,... View Details
Keywords: Communication Technology; Customer Satisfaction; Product Marketing; Telecommunications Industry
Prince, Jeff, and Shane Greenstein. "Does Service Bundling Reduce Churn?" Journal of Economics & Management Strategy 23, no. 4 (Winter 2014): 839–875.
- 01 Oct 1996
- News
Leading In a New Era
Four 1971 classmates — three who serve on the front lines of corporate leadership in the 1990s and one learned observer of the changing role of the senior executive — comment on the complex task of running a... View Details
Keywords: Nancy O. Perry
- 01 Mar 2017
- News
Research Brief: Lost in Translation
intraday trading volumes and more modest price movements in stocks compared with calls led by more fluent speakers. “Executives typically speak English quite well when they’ve had time to prepare and... View Details
Keywords: Erin Peterson
- 03 Apr 2012
- First Look
First Look: April 3
personal conversation prior to the task. The effects of metacognitive CQ in enhancing creative collaboration were mediated by affect-based trust in Studies 2 and 3. Giving... View Details
Keywords: Carmen Nobel