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  • All HBS Web  (1,409)
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  • Research Summary

The Value of Family Ownership, Control, and Management

In collaboration with Professor Raphael Amit of Wharton, Belén Villalonga is investigating how family ownership, control, and management affect firm value. Their forthcoming Journal of Financial... View Details

  • 18 Apr 2011
  • Research & Ideas

It’s Not Nagging: Why Persistent, Redundant Communication Works

moved the team faster, she says. Managers with power spent more time on damage control after assuming an employee had finished the work. That said, the results didn't show that either group was more successful with deadlines or meeting budget requirements. Recognizable... View Details
Keywords: by Kim Girard
  • February 2022 (Revised January 2024)
  • Supplement

Winning Business at Russell Reynolds (C)

By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting—and... View Details
Keywords: Restructuring; Talent and Talent Management; Compensation and Benefits; Growth and Development Strategy; Organizational Change and Adaptation; Organizational Culture; Performance Evaluation; Motivation and Incentives; Consulting Industry
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Bernstein, Ethan, and Cara Mazzucco. "Winning Business at Russell Reynolds (C)." Harvard Business School Spreadsheet Supplement 422-703, February 2022. (Revised January 2024.)
  • 28 May 2020
  • Research & Ideas

Coronavirus Could Create a 'Bankruptcy Pandemic'

“Retail chains and commercial airlines, which lease a lot of their assets such as stores and airplanes, might rationally prefer Chapter 11 to restructuring out of court.” In contrast, if debt is restructured in Chapter 11, where each distinct View Details
Keywords: by Dina Gerdeman; Financial Services; Banking
  • 16 Jul 2012
  • Research & Ideas

Are You a Strategist?

"What are the first three words that come to mind when you hear the word 'strategy'?" That's the free-association exercise Cynthia A. Montgomery gives to mid-career business leaders in her Executive Education classes at Harvard Business... View Details
Keywords: by Carmen Nobel
  • 05 Apr 2004
  • Research & Ideas

Six Ways to Build Trust in Negotiations

of the division that had lost the account, to ask if she could try to win it back. After all, RLX had nothing to lose by letting her try, she argued, and she had her own reasons for taking on this formidable task—as part of her work toward an MBA, she was taking a... View Details
Keywords: by Deepak Malhotra
  • 21 Jul 2010
  • Research & Ideas

HBS Faculty Debate Financial Reform Legislation

research on financial markets and regulation and who, in many cases, have held leadership positions in the financial sector, think about the bill and its intended (and unintended) consequences? Below, HBS faculty members Robert Steven Kaplan, David A. Moss, Robert C.... View Details
Keywords: by Staff
  • 20 Dec 2017
  • Lessons from the Classroom

How to Design a Better Customer Experience

(The accompanying teaching note is available to instructors to help them run the exercise.) Thomke, who has worked with global firms on upping their customer experience game, has taught the class in the HBS executive education programs,... View Details
Keywords: by Dina Gerdeman; Health; Entertainment & Recreation
  • 14 Jun 2021
  • Op-Ed

When Your Nerves Get the Best of You, Change the Narrative

When I first started teaching executive education classes at Harvard Business School, I was part of a team of five professors who conducted one-week programs for leaders of businesses from all across the globe. Most of my colleagues had... View Details
Keywords: by Francesca Gino
  • 09 Jan 2020
  • Book

Rethinking Business Strategy in the Age of AI

John Foley was irritated with his local gym. He was constantly getting elbowed out of his favorite spin classes as other cyclists snapped up spots in sessions led by the most popular instructors. Foley’s frustration inspired him in 2012... View Details
Keywords: by Dina Gerdeman
  • 31 Jul 2019
  • Research & Ideas

Distressed Employees? Try Resilience Training

weekly yoga class held during office hours might sound appalling to self-conscious workers who don’t want their colleagues seeing them in workout clothes. “Moving the needle on workplace wellbeing may sound simple, but it can be hard to... View Details
Keywords: by Dina Gerdeman; Health
  • 03 Jan 2023
  • What Do You Think?

How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?

introduction to Ms. Hesselbein in 1988. Case preparation, appearances in my classes, and writing for her later publications then followed. "As Hesselbein put it, 'the power of language is so important in this job.'" Welch and Hesselbein View Details
Keywords: Re: James L. Heskett
  • 15 Apr 2015
  • Research & Ideas

Why Americans Voted for an Income Tax

explained why he supported higher taxes on higher incomes: "As a country that values fairness, wealthier individuals have traditionally borne a greater share of this [tax] burden than the middle class... View Details
Keywords: by Matthew C. Weinzierl
  • 06 Feb 2020
  • Research & Ideas

What We Learned from Reading Jeff Bezos’ Patents

Perseverance, “By high school, Jeff had turned the family garage into a laboratory for inventing and experimentation. One day, Jackie [his mother] got a call from Jeff’s high school saying he was skipping classes after lunch. When he got... View Details
Keywords: by Tricia Gregg and Boris Groysberg; Retail
  • 11 May 2010
  • First Look

First Look: May 11

narrowing horizontal breadth from over a dozen therapeutic classes to just three. In 2005, Levin hired Deborah Dunsire from Novartis as CEO to lead Millennium's continuing transformation. Students are asked to put themselves in the shoes... View Details
Keywords: Martha Lagace
  • 09 Aug 2016
  • First Look

August 9, 2016

economic activity? This paper exploits the federal preemption of national banks in 2004 from local laws against predatory lending to gauge the effect of the supply of credit on the real economy. Specifically, we exploit the heterogeneity in the market View Details
Keywords: Sean Silverthorne
  • 01 Nov 2021
  • Op-Ed

Team Success Starts with the Individual—and with Love

Follow Ranjay Gulati to read more of his posts. About the Author Ranjay Gulati is the Paul R. Lawrence MBA Class of 1942 Professor of Business Administration. [Image: AP Photo/Ted S. Warren] What do you consider the secret to team... View Details
Keywords: by Ranjay Gulati; Sports
  • 30 Jun 2014
  • Lessons from the Classroom

The Role of Emotions in Effective Negotiations

intuitive about the process” Emotions such as satisfaction and elation can be quite rare in negotiation, says Andy Wasynczuk, MBA Class of 1953 Senior Lecturer of Business Administration at Harvard Business School. His new teaching note,... View Details
Keywords: by Michael Blanding; Entertainment & Recreation; Sports
  • 22 Sep 2009
  • First Look

First Look: September 22

exists. Traditional economic explanations emphasize factors that reduce entry costs or raise entrepreneurial returns, thereby increasing net returns and attracting entrepreneurs. A second class of theories hypothesizes that some places... View Details
Keywords: Martha Lagace
  • 20 Jan 2022
  • Op-Ed

3 Steps to Help Companies Rebuild Trust During the Pandemic

share in taking responsibility, since there is a role for senior leaders who made the decisions as well as the managers who carried them out, and trust needs to be repaired at both levels. 2. Explain the company’s actions. Second, leaders... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
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