Double Bottom Line - Publications - Faculty & Research

01 Mar 2024
News

Counter Intelligence

eventually led to his being named CEO in 2019. It’s rare for today’s executive to climb the ranks at a single company. Christou found that the experience of rising from the front lines to the C-suite left him ideally positioned to lead... View Details

Keywords: Amy Crawford

Blog

What Can You Do to Foster Gender Equity?

outside work is important too. By disrupting stereotypical expectations, you can help shift your company culture to a more equitable one for everybody. Get to the root of the problem. If your group or department has few women, or too many women have left, try to get to... View Details

04 Apr 2023
What Do You Think?

How Does Remote Work Affect Innovation?

the most money possible is the real objective.” Thoughtful responses suggested more useful ways of examining the question as well as measuring and taking advantage of the relationship. Dan Wallace asked, “why you feel it’s so important to ‘measure the View Details

Keywords: by James Heskett

Web

Systems Integration - Institute For Strategy And Competitiveness

critical component of an effective regional expansion program is centralized scheduling of patients and clinicians by individuals who know the various IPUs and the system. The bottom line of transparency is... View Details

11 Apr 2023
Research & Ideas

Is Amazon a Retailer, a Tech Firm, or a Media Company? How AI Can Help Investors Decide

been the attitude toward artificial intelligence within institutional investing? Are investors embracing it? Is there skepticism? Awada: I can tell you from my previous work [as a hedge fund manager] I think that we’re always on the cutting edge when it comes to using... View Details

Keywords: by Danielle Kost; Consumer Products; Real Estate; Financial Services; Retail

18 Jan 2016
Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

side, but many more can be swayed. “There’s the mass in the middle where people are on the margin, and given the right nudges they will go for good or evil. So what those levers are and how to manage those, I definitely hope to learn more about,” Minor says. The View Details

Keywords: by Roberta Holland

10 Jan 2024
Research & Ideas

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

they loved dining out and eating in restaurants and how much pleasure it brought them,” she says. Thus, an era of “over-tipping” or tipping in more atypical settings like takeout, began to emerge. “That was seen as a gesture to thank waitstaff for risking their health... View Details

Keywords: by Anna Lamb, Harvard Gazette

Web

How to Create a Psychologically Safe Workplace - Recruiting

significant impact on the company’s bottom line, is psychological safety. WHAT IS PSYCHOLOGICAL SAFETY? In her book The Fearless Organization , Harvard Business School Professor Amy Edmondson describes psychological safety as “a climate... View Details

Web

Entrepreneurship - Faculty & Research

agencies, and Fortune 500 executives. The bet: by providing "no-strings-attached" help to ecosystem partners, the partners might someday reciprocate by steering founders seeking funding to a16z. The case closes by asking whether a16z should seek to View Details

14 Mar 2023
In Practice

What Does the Failure of Silicon Valley Bank Say About the State of Finance?

bank was different, and it is highlighted in its name and in the history of its public statement. "The bottom line: The art is not to predict whether a run might take place, but when." For example, it is very clear that there is no other... View Details

Keywords: by Dina Gerdeman; Financial Services; Banking

06 Jun 2018
Research & Ideas

Cut Salaries or Cut People? The Best Way to Survive a Downturn

could get up to speed quickly elsewhere. The bottom line So is it wise in a downturn to save expenses by slashing commissions? Depends, Stanton says. If the workers leave during down months, then cutting... View Details

Keywords: by Rachel Layne

Web

Business & Environment - Faculty & Research

stakeholders. Leaders should adopt a two-pronged approach: 1) Identify the sustainability issues that have the most potential impact on the bottom line and solve for them; and 2) Identify the most material... View Details

Web

The General Shoe Company, 1921 | Baker Library | Bloomberg Center | Harvard Business School

1921 The General Shoe Company, 1921: Header The General Shoe Company, 1921 The General Shoe Company, 1921: Quote What I love about General Shoe is it allows students to practice a core skill of general managers: how do you go into an ambiguous situation and get to the... View Details

20 Nov 2017
Research & Ideas

How Independent Bookstores Have Thrived in Spite of Amazon.com

line of research “technology reemergence.” It began with his study of the Swiss watch industry, which collectively reinvented itself (and thus survived) in the wake of digital watches. Five years ago, he set out to discover how... View Details

Keywords: by Carmen Nobel (with video by Amelia Kunhardt); Retail

Web

Leadership - Faculty & Research

in society. Meeting this aspiration requires equipping them with knowledge and tools that will enable them to understand what it takes to have a positive impact in the world. In line with this objective, this module note focuses on how... View Details

30 May 2018
Research & Ideas

Should Retailers Match Their Own Prices Online and in Stores?

The line gets blurry for shoppers when retailers won't honor their online prices in-store. (Kwangmoozaa) While shopping for my 10-year-old daughter’s Halloween costume last October, I pulled out my smartphone and hopped online to see if... View Details

Keywords: by Dina Gerdeman; Retail

13 Feb 2020
Book

Open Your Organization to Honest Conversations

New Video: Books@Baker Virtual Session with Michael Beer After prospering for more than 100 years, General Electric found itself in trouble in the early 2000s, facing the double wallop of a depressed energy sector and the financial crisis... View Details

Keywords: by Dina Gerdeman

Web

Social Enterprise - Faculty & Research

political advocacy – and how they will communicate this to their stakeholders. Leaders should adopt a two-pronged approach: 1) Identify the sustainability issues that have the most potential impact on the bottom View Details

27 Jul 2020
Book

Reflection: The Pause That Brings Peace and Productivity

entrepreneurs when his firm invests in their companies. He tells them, “If I ever come into your office and find you looking out the window with your feet up on the desk, I’m going to double your salary.” The CEO was sending two messages,... View Details