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Show Results For
- All HBS Web
(743)
- News (277)
- Research (357)
- Events (3)
- Multimedia (1)
- Faculty Publications (80)
- 14 Jan 2014
- First Look
First Look: January 14
Hummy, Anita L. Tucker, and Karen L. Murrell Abstract—We conduct an empirical investigation of the impact of two different queue management systems on throughput times. Using an emergency department's (ED) patient-level data (N = 231,081)... View Details
Keywords: Sean Silverthorne
- 12 Apr 2022
- Book
Racism, Colonialism, and Britain's Legacy of Violence
Britain’s 20th century empire was the largest in human history, with a quarter of the world’s land and nearly 700 million people. Yet the empire drew its strength from violence. That’s the conclusion Harvard Business School Professor Caroline Elkins draws in her new... View Details
Keywords: by Avery Forman
- 16 Oct 2023
- HBS Case
Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta
systemic and equitable changes in how they hire and promote from within. “It’s not simply about recruiting and getting people into the role. How are you going to give them sponsorship, give them mentorship?” says Hill, who coauthored the... View Details
- Web
Key Concepts - Institute For Strategy And Competitiveness
Measure Outcomes & Cost for Every Patient Aligning Reimbursement with Value Systems Integration Geography of Care Information Technology Key Concepts Value-based health care is one of the most important topics in health care... View Details
- 08 May 2018
- First Look
First Look at New Research and Ideas, May 8, 2018
Understanding these biases can help managers develop alternative scheduling regimes that reduce bias in quality assessments in domains such as food safety, process quality, occupational safety, working conditions, and regulatory... View Details
Keywords: Sean Silverthorne
- Web
Accounting & Management Curriculum - Faculty & Research
statements and accounting reports. Familiarity with how modern accounting and control theory is used in evaluating economic conditions and making organizational decisions. MBA Elective Curriculum (SECOND YEAR) Course Title Faculty Name... View Details
- 09 Dec 2002
- Research & Ideas
Unilever—A Case Study
Langnese; and Sunlicht. The name "Unilever" was not used in operating companies or in brand names. Lever Brothers and T. J. Lipton were the two postwar U.S. affiliates. These national operating companies were allocated to either... View Details
- 24 Jul 2000
- Research & Ideas
Value Maximization and Stakeholder Theory
domain of the government in its rule-setting function. Those who care about resolving these issues will not succeed if they look to firms to resolve these issues voluntarily. Firms that try to do so either will be eliminated by... View Details
Keywords: by Michael C. Jensen
- 14 May 2018
- Research & Ideas
Amazon vs. Whole Foods: When Cultures Collide
co-written with James Barnett and Christine Snively. A tale of two cultures From the very start, Amazon made its name on being fast, cheap, and efficient—using data to drive its product mix and enforcing strict employee discipline to... View Details
- 30 May 2024
- Research & Ideas
Racial Bias Might Be Infecting Patient Portals. Can AI Help?
experiment with generative artificial intelligence (AI)—ramifications of its use on practice are just starting to be examined. The research sheds light on the biases that digital platforms, whether a simple messaging solution or a sophisticated large language model,... View Details
- 20 Sep 2016
- First Look
September 20, 2016
distinctively African-American names are 16% less likely to be accepted relative to identical guests with distinctively White names. Discrimination occurs among landlords of all sizes, including small landlords sharing the property and... View Details
Keywords: Sean Silverthorne
- 04 Mar 2024
- Research & Ideas
Want to Make Diversity Stick? Break the Cycle of Sameness
minorities had a better chance of being named to a board when they were replacing someone of the same gender and race, overall, diversification remains slow, with boards still preferring men and white people overall. In fact, when... View Details
Keywords: by Michael Blanding
- 01 Jun 2023
- HBS Case
A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?
should be that people come out better than they went in, and to me, the system isn’t geared toward that. It’s more about warehousing people than rehabilitating them.” The US has one of the highest recidivism rates worldwide. Each year, 9... View Details
- 19 Jun 2007
- First Look
First Look: June 19, 2007
demand for auditing by the licensor. We characterize the optimal royalty contract, accounting system choice by the licensee, and audit strategy choice by the licensor. We show when the owner prefers to license the property in exchange for... View Details
Keywords: Martha Lagace
- Web
Biography - Institute For Strategy And Competitiveness
at Princeton University. He then earned an M.B.A. from Harvard Business School and a Ph.D. in Business Economics from Harvard’s Department of Economics. His research approach—applying economic theory and competition thinking to complex View Details
- Web
HBS - The year in Review
joined Dean Srikant Datar , former Dean Nitin Nohria , and University President Lawrence Bacow, to dedicate the newly named and renovated Cash House. Cash, a prolific teacher, author, mentor, and scholar of impeccable character, was the... View Details
- 18 Jun 2020
- Research & Ideas
What Is an "Essential" Purchase for a Low-Income Family?
Hagerty and Barasz note in the study. As one example, they point to an article in the satire publication The Onion headlined, "Woman A Leading Authority On What Shouldn't Be In Poor People's Grocery Carts." What is permissible? In one experiment, participants... View Details
Keywords: by Rachel Layne
- 06 Jul 2023
- News
Lessons from Major League Baseball's Game-Changing Innovations
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Back in 2014, When Chris Marinak (MBA 2008) was in the process of rolling out the instant replay system as a Senior Vice President at Major League Baseball, he... View Details
- 18 Mar 2013
- HBS Case
HBS Cases: LEGO
Ole Kirk Kristiansen eventually shifted the business from making houses and furniture to crafting wooden toys. He based the name of his new venture on the Danish words for "play well" (and, as it turned out, the Latin words for... View Details
- 08 Apr 2013
- Research & Ideas
How to Demotivate Your Best Employees
restaurant or store; the winner's name was drawn at a meeting attended by all the employees. At the end of the sixth month, the plant manager held another drawing for a $100 gift card for all employees with perfect attendance records over... View Details