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Show Results For

  • All HBS Web  (616)
    • People  (1)
    • News  (201)
    • Research  (336)
    • Multimedia  (1)
  • Faculty Publications  (80)
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  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

It’s never been easy to make money in the restaurant industry. A highly fragmented sector dominated by 70 percent independent owners and operators, the average restaurant’s annual revenue hovers around $1 million and generates an... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 26 Jul 2011
  • First Look

First Look: July 26

and benefits and that bundled legislation is valued more than the sum of its parts. Study 2 shows this finding stems from a diminished focus on losses and heightened focus on gains. Study 3 extends our findings to policies involving costs and benefits of the same type... View Details
Keywords: Sean Silverthorne
  • 22 Jun 2009
  • Research & Ideas

“Too Big To Fail”: Reining In Large Financial Firms

Here's a really scary thought. Now that the federal government has poured hundreds of billions of dollars into saving financial institutions deemed "too big to fail," hasn't it implicitly guaranteed similar largesse for all such... View Details
Keywords: by Roger Thompson; Banking; Financial Services
  • 12 Aug 2020
  • Research & Ideas

Why Investors Often Lose When They Sue Their Financial Adviser

customers can access public information about brokers through Finra, they generally lack the time, resources, and expertise to harness the data. And even though most claimants hire lawyers to represent them in arbitration, brokerages... View Details
Keywords: by Danielle Kost; Financial Services
  • 09 Apr 2024
  • Research & Ideas

When Climate Goals, Housing Policy, and Corporate R&D Collide, Social Good Can Emerge

For almost four years, Omar Asensio and his colleagues have been studying the impact of federal energy programs on low-income neighborhoods. The intersection of technology—artificial intelligence, in particular—and public policy has long been an area of focus for... View Details
Keywords: by Glen Justice
  • 16 Jun 2020
  • Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

producers, and writers whose jobs are affected by COVID—making Netflix the likely preferred destination for future work by creatives. Walmart is paying suppliers more quickly. Costco, Whole Foods, and Dollar View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service
  • 14 Aug 2018
  • First Look

First Look at New Research and Ideas, August 14, 2018

insight into how firms can realize the benefits of empowerment strategies while mitigating their risks. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54820 forthcoming Journal of Experimental Psychology: General... View Details
Keywords: by Sean Silverthorne
  • 05 Aug 2015
  • Research & Ideas

How Hormones Foretell Whether People Will Cheat

processes driving bad behavior. "In the general area of ethics, we seem to have learned a lot over the last few decades about when and why good people do bad things," Francesca Gino says. "But we wondered if there were biological or... View Details
Keywords: by Carmen Nobel
  • 16 Apr 2020
  • Research & Ideas

Has COVID-19 Broken the Global Value Chain?

paradigm behind global value chains, generally a production network, suggests that firms should outsource to the countries with the lowest overall costs. (Firms could potentially source particular intermediate inputs from only one... View Details
Keywords: by Sean Silverthorne
  • 17 Aug 2009
  • Research & Ideas

Quantifying the Economic Impact of the Internet

use. Each Internet job supports approximately 1.54 additional jobs elsewhere in the economy, for a total of 3.05 million, or roughly 2 percent, of employed Americans. The dollar value of their wages is about $300 billion, or around 2... View Details
Keywords: by John Quelch; Advertising; Publishing
  • 22 Aug 2022
  • Research & Ideas

Can Amazon Remake Health Care?

like shopping for the other items that Amazon might be selling.” Chandra: Amazon is an enormous company. I think we’re all excited because it’s Amazon, but the reality is that it’s a $4 billion expense for a company that has $160 billion View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Health
  • 30 Jul 2018
  • Research & Ideas

Why Ethical People Become Unethical Negotiators

into play, and people are unable to see the ethical implications of their actions because their desire to win gets in the way. The end result is deception. In business, with dollars at stake, many people will interpret situations in ways... View Details
Keywords: by Dina Gerdeman
  • 14 May 2013
  • First Look

First Look: May 14

activity, using hitherto little studied U.S. Treasury data. The CDFI Fund grants increase lending at credit unions by 3%. For every dollar awarded, 45 additional cents are loaned out to borrowers in the first year, and up to an additional... View Details
Keywords: Sean Silverthorne
  • 21 Oct 2015
  • Research & Ideas

How to Predict if a New Business Idea is Any Good

Operations Management unit at Harvard Business School. “They didn’t know it would turn out to be a multibillion dollar industry.” “By definition, when an investor makes an investment, it changes the probability of success” In a new... View Details
Keywords: by Michael Blanding; Accommodations; Financial Services
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

times. Netflix set up a $100 million fund to help creatives like actors, producers, and writers whose jobs are affected by COVID—making Netflix the likely preferred destination for future work by creatives. Walmart is paying suppliers more quickly. Costco, Whole Foods,... View Details
Keywords: by Sean Silverthorne
  • 06 Jul 2011
  • Research & Ideas

Are You a Level-Six Leader?

of the modern world's greatest Opportunists. Also of this genre, although somewhat lesser known, is Jeffrey Skilling, the Enron CEO who sold off tens of millions of dollars of stock just before Enron filed for bankruptcy, claiming he had... View Details
Keywords: by Mitch Maidique
  • 06 Aug 2021
  • Book

Steve Jobs and the Rise of the Celebrity CEO

In the 1950s, most Americans probably couldn’t name the CEOs of the largest companies in the United States, including General Motors, United States Steel, and Standard Oil. But these days, some of the most successful businesses have... View Details
Keywords: by Dina Gerdeman
  • 01 Jun 2015
  • Research & Ideas

The Surprising Benefits of Oversharing

which a person is given an amount of money, and then must decide how much of the money to give to a partner. Every dollar participants give is tripled. However, it is the partner who decides how much to give back to them-none, some, or... View Details
Keywords: by Michael Blanding
  • 11 May 2016
  • Research & Ideas

Fix This! Why is it so Painful to Buy a New Car?

1989 about service in the auto industry, Ford Motor Co.: Dealer Sales and Service, puts it best: “Nothing much has changed over 25 years. The experience is still generally awful.” Sure, there have been pockets of customer-service... View Details
Keywords: by Sean Silverthorne; Auto
  • 28 May 2020
  • Research & Ideas

Coronavirus Could Create a 'Bankruptcy Pandemic'

directed, allow significant numbers of businesses to avoid bankruptcy. There are also massive amounts of private sector capital potentially available to support businesses in need. Bank balance sheets are generally sound, and hedge funds... View Details
Keywords: by Dina Gerdeman; Financial Services; Banking
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