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- All HBS Web (221)
- Faculty Publications (61)
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- All HBS Web (221)
- Faculty Publications (61)
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- 16 Aug 2016
- First Look
August 16, 2016
experiments, we show that participants rated sharks more negatively and less positively after viewing a 60-second video clip of swimming sharks set to ominous background music, compared to participants who watched the same video clip set... View Details
Keywords: Sean Silverthorne
- 29 May 2018
- First Look
New Research and Ideas, May 29, 2018
empirical investigation of the risk of globally diversified portfolios of stocks and bonds and of optimal intertemporal global portfolio choice for long horizon investors in the presence of permanent cash flow shocks and transitory View Details
Keywords: Dina Gerdeman
- 08 Jan 2008
- First Look
First Look: January 8, 2008
comprehensive micro-data allow us to study how the entry rate, the distribution of entry sizes, and survival rates for firms responded to changes in banking competition. We also distinguish the relative effect of the policy reforms on the... View Details
Keywords: Martha Lagace
- 05 Feb 2013
- First Look
First Look: Feb. 5
quality. Furthermore, the decay rate of athletics goodwill is smaller for students with lower SAT scores, suggesting that the goodwill created by intercollegiate athletics resides more extensively with low-ability students than with their... View Details
Keywords: Sean Silverthorne
- 08 Jul 2008
- First Look
First Look: July 8, 2008
discounts that are nearly 50% greater than existing customers who are purchasing upgrades of a product. On the product side, one common lock-in strategy—the offering of broad product "suites" which span multiple product... View Details
Keywords: Martha Lagace
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
and Noble in books, Best Buy in electronics—offer similar rewards. Boots, the UK-based pharmacy and beauty supply retailer, offers a substantial reward of 4 percent, but that rate is more exception than rule. This type of reward is... View Details
- 19 Dec 2012
- Research & Ideas
Affordable Housing: Israel and the United States
more from shopping malls, they have shown little interest in building affordable apartments. Government policies have favored home ownership, and today's interest rates are low. Finally, the rising prosperity of Israel has exacerbated... View Details
- 05 Jul 2011
- First Look
First Look: July 5
Working PapersTo Groupon or Not to Groupon: The Profitability of Deep Discounts Authors:Benjamin Edelman, Sonia Jaffe, and Scott Duke Kominers Abstract We examine the profitability and implications of online View Details
Keywords: Sean Silverthorne
- 02 Apr 2008
- Research & Ideas
Four Companies that Conquered America
consumers but exclusively on an online basis. Taking advantage of its low no-bricks-and-mortar cost structure, ING was able to offer generous rates on certificates of deposit. Just four years on, ING is the third-largest holder of... View Details
Keywords: by John Quelch
- 11 Nov 2013
- Research & Ideas
A Smarter Way to Reduce Customer Defections
Companies spend significant sums to acquire customers. Once hooked, marketers protect those investments by attempting to keep patrons happy, engaged, and most of all, loyal. Reducing customer attrition, or "churn" in marketing parlance, often involves offering... View Details
- 13 Mar 2019
- Research & Ideas
Ignore This Advice at Your Own Peril
advice was rejected rated themselves as more inept and expressed more concern about their social worth than advisors whose recommendations were followed. Discounting the advice of an “expert” can have even... View Details
Keywords: by Dina Gerdeman
- 14 Nov 2006
- First Look
First Look: November 14, 2006
rate. Thus, at a certain level of mutual dependence, the more powerful actor obtains a greater share of a much smaller exchange surplus leading him or her to be worse off than he would be in an equal-power dyad. We support this prediction with data on profit View Details
Keywords: Sean Silverthorne
- 19 Oct 2010
- First Look
First Look: October 19, 2010
flows equal the forecasted cash flows plus an omitted downside. When the omitted downside is temporary, the adjustment is to deflate the forecasts and to set the discount rate equal to the cost of capital.... View Details
Keywords: Sean Silverthorne
- 12 Feb 2019
- First Look
New Research and Ideas, February 12, 2019
and Heidi Liu Abstract— Eleven experiments provide evidence that people have a tendency to “shoot the messenger,” deeming innocent bearers of bad news unlikeable. In a preregistered lab experiment, participants rated messengers who... View Details
Keywords: Dina Gerdeman
- 26 Jun 2018
- First Look
New Research and Ideas, June 26, 2018
sellers' product spaces. We find evidence consistent with the former explanation: the likelihood of Amazon's entry is positively correlated with the popularity and customer ratings of third-party sellers' products. We also find that... View Details
Keywords: Dina Gerdeman
- 20 Feb 2006
- Research & Ideas
Are Company Founders Underpaid?
of the founder discount changes dramatically as the venture evolves. In the early stages of growth, the discount is much bigger, but it largely disappears in later-stage ventures. The result is even more... View Details
- 18 Feb 2014
- First Look
First Look: February 18
that these spillover effects cannot be seamlessly offset, even though issuers are large, highly rated firms. Our results illustrate that instabilities associated with money market funds persist despite recent changes to the regulations... View Details
Keywords: Sean Silverthorne
- 26 Feb 2008
- First Look
First Look: February 26, 2008
similar behavior following periods of poor financial performance. In addition to offering promotions more frequently, we find that firms offer deeper price discounts to manage earnings during these periods. Furthermore, our results... View Details
Keywords: Martha Lagace
- 13 May 2014
- First Look
First Look: May 13
eligible for a discount on the purchase price conditional on their achieving the sales targets set by the franchisor. We show that car dealers (franchisees) who exclusively deal in cars of the brand offered by the franchisor receive... View Details
Keywords: Sean Silverthorne
- 02 May 2011
- Research & Ideas
Casino Payoff: Hands-Off Management Works Best
look at banks, for example, they have localized decision rights in many cases, where branch managers and even some tellers have the ability to make loan decisions or give customers a better rate than what the guidelines say. In sales... View Details