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- All HBS Web
(424)
- News (142)
- Research (178)
- Multimedia (5)
- Faculty Publications (31)
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- 18 Apr 2012
- Research & Ideas
HBS Cases: Who Controls Water?
saving the fish. You still have to spend any amount of money you can to protect it." It's easy to count the damages to the farmer, he added, but very difficult to value the damage caused by the extinction of the smelt. "The... View Details
- 09 Jul 2024
- Research & Ideas
Chance Encounters: What's at Stake in Return-to-Office Decisions
It’s hard to quantify that, at least for the individual employee. Wu: For the companies that have been remote in the pandemic, it’s also a very, very difficult conversation to have with the employees, to... View Details
- 26 Jun 2013
- Op-Ed
A Roadmap for Afghanistan’s Economic Future
Discussions about the withdrawal of US troops from Afghanistan are frequent these days, with an emphasis on the importance of post-war security. But what's usually missing is an even more difficult consideration—that embattled country's... View Details
Keywords: by Tarun Khanna
- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
customer. "Sometimes it makes sense to have a conversation with customers to find out how satisfied they are, and there are other times when the vendor might be better off drawing inferences from observations of actual customer... View Details
Keywords: by Peter K. Jacobs
- 03 Jun 2008
- First Look
First Look: June 3, 2008
BeeLog—as a way for the firm to participate in conversations with clients, employees, and "agents." However, he has been unhappy with the level of interaction the blog has been generating and is considering shutting it down. The... View Details
Keywords: Martha Lagace
- 02 Jan 2007
- Research & Ideas
Most Popular Articles of 2006
managers do can have great impact on their workers, says Professor Teresa Amabile. In this conversation with Professor Mike Roberts, she updates her ongoing research on creativity in the workplace by investigating how people's intense... View Details
Keywords: by Sean Silverthorne
- 16 Dec 2008
- First Look
First Look: December 16, 2008
city, state and federal level, and explores the role of economic and cluster performance through 2005. Detailed historical economic and social data allows for an evaluation of policy results. The case finishes with Mayor Michael Bloomberg facing some View Details
Keywords: Sean Silverthorne
- 11 May 2011
- Research & Ideas
Building a Better Board
where the independent directors based their assessments of him on direct, private conversations with company executives at multiple levels of management. (He detailed the process in a 2008 Harvard Business Review article, "Evaluating... View Details
Keywords: by Carmen Nobel
- 05 Oct 2010
- First Look
First Look: October 5, 2010
discussion suggests that an excessive focus on "managing the numbers"-delivering quarterly earnings at the expense of longer-term investments-makes it difficult for firms to make the investments necessary to build competitive... View Details
Keywords: Sean Silverthorne
- 14 Nov 2007
- Research & Ideas
Growing CEOs from the Inside
is." Some variant of that conversation can go on for years. If that is all that has happened about succession, then when the time comes, the board may have to go outside. Q: You argue that the best candidate for the top job is an... View Details
- 26 Nov 2001
- Research & Ideas
Manager or Mentor? Why You Must Be Both
the experience Thomas was having. They found common ground. "He then asked me, 'What are you trying to accomplish in the classroom?' I thought, 'Another trick question.' But the important note here is the way in which he created a View Details
Keywords: by Martha Lagace
- 11 Oct 2016
- First Look
October 11, 2016
behavior; (3) a top-down or laissez-faire style by the leader, which prevents honest conversation about problems; (4) a lack of coordination across businesses, functions, or regions due to poor organizational design; (5) inadequate... View Details
Keywords: Sean Silverthorne
- 25 Oct 2016
- First Look
October 25, 2016
online communities segregate into separate conversations when contributing to contestable knowledge involving controversial, subjective, and unverifiable topics? We analyze the contributors of biased and slanted content in Wikipedia... View Details
Keywords: Sean Silverthorne
- 23 Feb 2009
- Research & Ideas
Creative Entrepreneurship in a Downturn
thrive? Bhaskar Chakravorti: Let me start with a replay of a conversation I had recently with Frederick, the person who runs the auto repair shop where I regularly take my 1998 and 2002 vintage cars. I asked him if he was experiencing a... View Details
Keywords: by Martha Lagace
- 25 Jun 2014
- Lessons from the Classroom
FIELD Trip: Conquering the Gap Between Knowing and Doing
supposed to go to Qingdao, China, to help with a chain of beauty salons. Conversations were difficult given language barriers, leading to difficulties understanding the scope of the business until students... View Details
- 14 Jul 2008
- Research & Ideas
HBS Cases: Reforming New Orleans Schools After Katrina
to have a rich conversation about whether this early-stage venture should shift its strategy dramatically to support all schools, not just charter schools. When we discussed the case in April, my 160 students were fully engaged in the... View Details
- 26 Nov 2013
- First Look
First Look: November 26
Beshears, John, James J. Choi, David Laibson, Brigitte C. Madrian, and Gwendolyn Reynolds Abstract—Objectives: To assess whether the addition of a peer testimonial to an informational mailing increases conversion rates from brand name... View Details
Keywords: Sean Silverthorne
- 28 Oct 2019
- Research & Ideas
Brick-and-Mortar Stores Are Making a Comeback
Stores were designed as a place for lingering and relaxing. For customers who were looking for an in-and-out buying experience, that was frustrating and frivolous. Just give me my coffee! But for others, there was value created in a moment of View Details
- 17 Apr 2017
- Research Event
The Most Pressing Issues for Platform Providers in the Sharing Economy
marketplace, who defines the winner? It’s all perception–you think you’re the leader, and you’re really not,” he said. “For me, it’s all about conversion [monetizing existing goods and potential services] in the platform.” Discouraging... View Details
- 07 Apr 2014
- Research & Ideas
Excerpt: ‘The Art of Negotiation’
he deliberately played songs in difficult and unfamiliar keys because it "made me think" instead of just having his fingers play the notes automatically. Provocation can be aimed at others as well. Clarinetist Benny Goodman's famed... View Details
Keywords: Re: Michael A. Wheeler