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  • 17 Aug 2020
  • Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

they see glimmers of light, and this ultimately sustains them.” How does mechanisms of survival work? Why do so many wisdom traditions converge on this basic paradox? The discipline of survival psychology—the study of how people react in... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • Research Summary

Overview

By: Ayelet Israeli
Professor Israeli utilizes econometric methods and field experiments to study data driven decision making in marketing context. Her research focuses on data-driven marketing, with an emphasis on how businesses can leverage their own data, customer data, and market data... View Details
Keywords: Channel Management; Pricing; Pricing Policies; Online Marketing; E-commerce; Analytics; Econometrics; Field Experiments; Data Analytics; Artificial Intelligence; Value Of Data
  • April 2019 (Revised January 2025)
  • Case

Clear Link Technologies, LLC: Driving Sales with Peer Effects

By: Christopher Stanton, Richard Saouma and Olivia Hull
The importance of a good peer or coworker is widely discussed, but understanding the glue that makes coworkers valuable is less understood. This case sheds light on the importance of peers and the practices and environments that make a group greater than the sum of its... View Details
Keywords: Talent and Talent Management; Interactive Communication; Experience and Expertise; Decision Making; Training; Design; Compensation and Benefits; Knowledge Acquisition; Knowledge Sharing; Human Capital; Working Conditions; Measurement and Metrics; Outcome or Result; Performance; Performance Improvement; Research; Sales; Salesforce Management; Motivation and Incentives; Telecommunications Industry; Utah; United States
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  • 14 Feb 2011
  • Research & Ideas

Clay Christensen’s Milkshake Marketing

causes us to buy a product, not what's correlated with it. We realized that the causal mechanism behind a purchase is, 'Oh, I've got a job to be done.' And it turns out that it's really effective in allowing a company to build products... View Details
Keywords: by Carmen Nobel; Retail; Service; Consumer Products; Food & Beverage
  • Web

Accounting & Management - Faculty & Research

J.P. Morgan. In our chapter, we outline six key decisions every board must address: What is the board’s purpose? Who should serve on it? How should the board be structured? How to clearly define roles and responsibilities? Which processes... View Details

    Publications

    2000-2005 Selected

     

    Chiu, C-y, Morris, M.W., Hong, Y-y, & Menon, T. (2000).  Motivated cultural cognition: The impact of implicit cultural theories on dispositional attribution varies as a function of Need for Closure.... View Details

    • 13 Mar 2007
    • First Look

    First Look: March 13, 2007

    Management: Founder Decisions Harvard Business School Case 807-125 Scott Taylor, CEO & founder of NLM, is a serial entrepreneur faced with an important decision. As his industry consolidates, he knows that his company must grow... View Details
    Keywords: Martha Lagace
    • November 2013 (Revised January 2015)
    • Case

    Restructuring JAL

    By: Malcolm Baker, Adi Sunderam, Nobuo Sato and Akiko Kanno
    Hideo Seto, the recently appointed chairman of the investment committee of the Enterprise Turnaround Initiative Corporation, must decide whether to push JAL group, Japan's largest airline, into bankruptcy or to act as a sponsor in an out-of-court restructuring. The... View Details
    Keywords: Bankruptcy; Costs Of Financial Distress; Cost vs Benefits; Air Transportation; Restructuring; Capital Structure; Insolvency and Bankruptcy; Air Transportation Industry; Japan; United States
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    • 28 Apr 2015
    • First Look

    First Look: April 28

    http://www.amazon.com/Strategy-Rules-Timeless-Lessons-Gates/dp/0062373951/ref=tmm_hrd_title_0?ie=UTF8&qid=1427236936&sr=8-1 April 2015 Harvard Business Review Leaders as Decision Architects: Structure Your Organization's Work to... View Details
    Keywords: Sean Silverthorne
    • 07 Aug 2012
    • Working Paper Summaries

    Financial vs. Strategic Buyers

    Keywords: by Marc Martos-Vila, Matthew Rhodes-Kropf & Jarrad Harford
    • 18 May 2010
    • First Look

    First Look: May 18

    role of the American Economic Association (AEA) in the market and focuses in particular on two mechanisms adopted in recent years at the suggestion of our committee. First, job market applicants now have a signaling service to send an... View Details
    Keywords: Martha Lagace
    • 14 Feb 2012
    • First Look

    First Look: February 14

    Publication:Social Choice and Welfare (forthcoming) Abstract We take a decision theoretic approach to the classic social choice problem, using data on the frequency of choice problems to compute social choice functions. We define a family... View Details
    Keywords: Carmen Nobel
    • September 2011
    • Supplement

    TopCoder (B)

    By: Karim R. Lakhani, Eric Lonstein and Stephanie Pokrywa
    Metrology plays a key role in the manufacture of mechanical components. Traditionally it is used extensively in a pre-process stage where a manufacturer does process planning, design, and ramp-up, and in post-process off-line inspection to establish proof of quality.... View Details
    Keywords: Industry Growth; Forecasting and Prediction; Change Management; Production; Machinery and Machining; Planning; Quality; Competition; Diversification; Technology Adoption; Measurement and Metrics; Product Design; Manufacturing Industry
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    • 23 Feb 2011
    • First Look

    First Look: Feb. 23

    leads to the possibility of strategic delay by decision participants who differ in their preferences and are limited by the resources they can allocate to influence decisions. We focus on sources of delay caused by the strategic... View Details
    Keywords: Sean Silverthorne
    • 2014
    • Article

    The Promise of Prediction Contests

    By: Phillip E. Pfeifer, Yael Grushka-Cockayne and Kenneth C. Lichtendahl
    This article examines the prediction contest as a vehicle for aggregating the opinions of a crowd of experts. After proposing a general definition distinguishing prediction contests from other mechanisms for harnessing the wisdom of crowds, we focus on... View Details
    Keywords: Prediction; Forecasting and Prediction
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    • March–April 2017
    • Article

    Advancing Conservation by Understanding and Influencing Human Behavior

    By: Sheila M. Reddy, Jensen Montambault, Yuta J. Masuda, Ayelet Gneezy, Elizabeth Keenan, William Butler, Jonathan R. Fisher and Stanley T. Asah
    Behavioral sciences can advance conservation by systematically identifying behavioral barriers to conservation and how to best overcome them. Behavioral sciences have informed policy in many other realms (e.g., health, savings), but they are a largely untapped resource... View Details
    Keywords: Adaptive Management; Awareness; Behavioral Economics; Behavioral Science; Conservation Intervention; Conservation Planning; Decision-making; Incentives; Nudge; Management; Motivation and Incentives; Behavior; Marketing; Decision Making; Environmental Sustainability; Economics
    Related
    • Research Summary

    Supply Chain Inventory Planning

    My work studies management decision-making in demand and supply planning contexts with a focus on forecasting and inventory planning decisions.  I examine these decision-making processes from both a supply chain (i.e. across firm) and an... View Details

    • 10 Mar 2015
    • First Look

    First Look: March 10

    techniques for improving operating decisions during retail store liquidations and by demonstrating the performance of these methods in the field. February 2015 Leading Sustainable Change: An Organizational Perspective Making the Business... View Details
    Keywords: Carmen Nobel
    • 11 Jan 2011
    • First Look

    First Look: Jan. 11

    http://www.wiley.com/WileyCDA/WileyTitle/productCd-0470634251.html Thinking Too Little to Thinking Too Much: A Continuum of Decision Making Authors:Dan Ariely and Michael I. Norton Publication:Wiley Interdisciplinary Reviews: Cognitive... View Details
    Keywords: Sean Silverthorne
    • 30 Sep 2002
    • Research & Ideas

    Your Crisis Response Plan: The Ten Effective Elements

    possible there should be redundancy in these channels including backups that are not linked to the telephone system or the Web. Messages should be composed in advance. There also should be mechanisms for rapidly locating key staff (e.g.... View Details
    Keywords: by Michael Watkins