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Show Results For
- All HBS Web
(1,601)
- People (1)
- News (247)
- Research (1,156)
- Events (1)
- Multimedia (14)
- Faculty Publications (851)
- October 2016
- Case
Turkasset: Bringing Customer-Centricity to Debt Collection
By: Dennis Campbell and Gamze Yucaoglu
In December 2014, in preparation for the year-end board presentation, Hilmi Guvenal (PMD 1993), shareholder and CEO of Turkasset, and Ilker Yoney, COO, sat down to discuss Turkasset’s five- and ten-year strategic plans. Since taking leadership of the company in 2009,... View Details
Keywords: Customer Satisfaction; Customer Experience; Customer Service; Customer-centric; Emerging Market; Customer Focus; Employee Empowerment; Employee Engagement; Employee Training; Staffing; Operations Management; Quality Management; Service Management; Service Quality; Continuous Improvement; Turkasset; Collections Agency; NPL; Call Center; Financial Services; Borrowing and Debt; Customer Focus and Relationships; Organizational Culture; Operations; Management; Service Operations; Quality; Competitive Advantage; Cost vs Benefits; Financial Services Industry; Turkey
- December 1985 (Revised January 1986)
- Case
Agriculture, Technology, and Debt in Argentina
By: Ray A. Goldberg
Keywords: Agribusiness; Borrowing and Debt; Technology; Agriculture and Agribusiness Industry; Argentina
Goldberg, Ray A. "Agriculture, Technology, and Debt in Argentina." Harvard Business School Case 586-113, December 1985. (Revised January 1986.)
- November 1985
- Case
Prentice Stevens, Inc.: Rating Industrial Debt
By: David F. Hawkins
Hawkins, David F. "Prentice Stevens, Inc.: Rating Industrial Debt." Harvard Business School Case 186-133, November 1985.
- Spring 2015
- Article
Sovereign Debt Restructuring: Evaluating the Impact of the Argentina Ruling
By: Laura Alfaro
Recent rulings in the ongoing litigation over the pari passu clause in Argentinian sovereign debt instruments have generated considerable controversy. Some official-sector participants and academic articles have suggested that the rulings will disrupt or impede... View Details
Alfaro, Laura. "Sovereign Debt Restructuring: Evaluating the Impact of the Argentina Ruling." Harvard Business Law Review 5, no. 1 (Spring 2015): 47–71.
- 2024
- Working Paper
The Effects of Medical Debt Relief: Evidence from Two Randomized Experiments
By: Raymond Kluender, Neale Mahoney, Francis Wong and Wesley Yin
Two in five Americans have medical debt, nearly half of whom owe at least $2,500. Concerned by this burden, governments and private donors have undertaken large, high-profile efforts to relieve medical debt. We partnered with RIP Medical Debt to conduct two randomized... View Details
Kluender, Raymond, Neale Mahoney, Francis Wong, and Wesley Yin. "The Effects of Medical Debt Relief: Evidence from Two Randomized Experiments." NBER Working Paper Series, No. 32315, April 2024.
- 2015
- Chapter
The Optimal Maturity of Government Debt
By: Robin Greenwood, Samuel Gregory Hanson, Joshua S. Rudolph and Lawrence Summers
Greenwood, Robin, Samuel Gregory Hanson, Joshua S. Rudolph, and Lawrence Summers. "The Optimal Maturity of Government Debt." Chap. 1 in The $13 Trillion Question: How America Manages Its Debt, edited by David Wessel, 1–41. Brookings Institution Press, 2015. (Working Paper version Here.)
- 2010
- Chapter
Managing Technical Debt in Software-Reliant Systems
By: Alan MacCormack, N. Brown, Y. Cai, Y. Guo, R. Kazman, M. Kim, P. Kruchten, E. Lim, R. Nord, I. Ozkaya, R. Sangwan, C. Seaman, K. Sullivan and N. Zazworka
MacCormack, Alan, N. Brown, Y. Cai, Y. Guo, R. Kazman, M. Kim, P. Kruchten, E. Lim, R. Nord, I. Ozkaya, R. Sangwan, C. Seaman, K. Sullivan, and N. Zazworka. "Managing Technical Debt in Software-Reliant Systems." In FoSER '10: Proceedings of the FSE/SDP Workshop on the Future of Software Engineering Research, 47–52. Association for Computing Machinery (ACM), 2010.
- March 1996 (Revised June 1998)
- Case
Debt Restructuring Under the Brady Plan
By: Huw Pill and Courtenay Sprague
Pill, Huw, and Courtenay Sprague. "Debt Restructuring Under the Brady Plan." Harvard Business School Case 796-130, March 1996. (Revised June 1998.)
- 19 Apr 2024
- News
We’re Paying off Medical Debt Wrong
- 2006
- Working Paper
Optimal Reserve Management and Sovereign Debt
By: Laura Alfaro and Fabio Kanczuk
Alfaro, Laura, and Fabio Kanczuk. "Optimal Reserve Management and Sovereign Debt." Harvard Business School Working Paper, No. 07-010, August 2006. (Also NBER Working Paper No. 13216. NBER Working Paper Series, No. 13216, July 2006)
- 2002
- Other Unpublished Work
The Maturity of Debt Issues and Predictable Variation in Bond Returns
By: Malcolm Baker, Robin Greenwood and Jeffrey Wurgler
The maturity of new debt issues predicts excess bond returns. When the share of long term debt issues in total debt issues is high, future excess bond returns are low. This predictive power comes in two parts. First, inflation, the real short-term rate, and the term... View Details
Keywords: Borrowing and Debt; Bonds; Investment Return; Financial Markets; Forecasting and Prediction
Baker, Malcolm, Robin Greenwood, and Jeffrey Wurgler. "The Maturity of Debt Issues and Predictable Variation in Bond Returns." 2002. (First draft in 2001.)
- 07 Dec 2018
- Video
Current Events Through the Lens of Theory: Tesla's Debt Downgraded
- February 2016
- Case
Debt and Democracy: The New York Constitutional Convention of 1846
By: David Moss and Dean Grodzins
On September 23, 1846, delegates to New York State's constitutional convention prepared to vote on a proposal that its principal proponent, Michael Hoffman, conceded would be “a serious change in our form of government.” The proposal would place tight restrictions on... View Details
- 26 Jul 2022
- News
2022's States with the Highest & Lowest Credit-Card Debts
- 09 Jun 2020
- News
Fed action, debt markets and stocks
- March 2009 (Revised February 2011)
- Background Note
Note: Fair Value Accounting for Investments in Debt Securities
The note describes how fair value accounting applies to debt securities that are classified by financial institutions as (1) "trading" securities, (2) "available for sale" securities, or (3) "hold to maturity" securities. It explains the hierarchy for inputs used in... View Details
Fruhan, William E. "Note: Fair Value Accounting for Investments in Debt Securities." Harvard Business School Background Note 209-134, March 2009. (Revised February 2011.)
- 19 Jul 2011
- News
Social Security Reform Is the Key to the Debt Ceiling Debate
- February 1986
- Background Note
Note on the Japanese Public Debt Markets
Mason, Scott P. "Note on the Japanese Public Debt Markets." Harvard Business School Background Note 286-072, February 1986.
- 15 Jan 2015
- News
The Other Debt Bomb in Public-Employee Benefits
- Forthcoming
- Article
Calling All Issuers: The Market for Debt Monitoring
By: Huaizhi Chen, Lauren Cohen and Weiling Liu
95% of long-term municipal bonds have callable features, and yet we find new evidence of a substantial fraction of local governments exercising these valuable options sub-optimally, with significant delays – resulting in sizable losses. Using data from 2001 to 2019, we... View Details
Keywords: Bonds; Financial Institutions; Governing Rules, Regulations, and Reforms; Government Administration; Financing and Loans
Chen, Huaizhi, Lauren Cohen, and Weiling Liu. "Calling All Issuers: The Market for Debt Monitoring." Management Science (forthcoming). (Pre-published online November 1, 2024.)