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    • News  (102)
    • Research  (380)
  • Faculty Publications  (70)

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  • All HBS Web  (550)
    • People  (1)
    • News  (102)
    • Research  (380)
  • Faculty Publications  (70)
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  • 21 Feb 2017
  • First Look

First Look at New Research: February 21

connecting to beneficiaries of one’s work increases performance and argue that beneficiaries internal to an organization (i.e., one’s own colleagues) can serve as an important source of motivation, even in jobs that—on the surface—may... View Details
Keywords: Carmen Nobel
  • 22 Jul 2002
  • Research & Ideas

Is Performance-Based Pricing the Right Price for You?

among conflicting objectives. Simple contractual arrangements do not force the buyer and seller to communicate in depth to one another. Performance-based pricing arrangements are generally very intricate. The parties are forced to deal... View Details
Keywords: by Benson Shapiro; Manufacturing
  • 07 Jan 2019
  • Research & Ideas

The Better Way to Forecast the Future

come from diverse sources Chief among the recommendations from Grushka-Cockayne and her colleagues is aggregating several probability forecasts, typically from between five and 10 experts. Ideally, those experts should have some... View Details
Keywords: by Roberta Holland; Air Transportation; Transportation
  • 07 Feb 2012
  • First Look

First Look: February 7

extreme are commercial software firms, in which the organizational participants are tightly coupled, with respect to their goals, structure, and behavior. At the other, are open source software communities, in which the participants are... View Details
Keywords: Sean Silverthorne
  • 10 May 2010
  • Research & Ideas

What Top Scholars Say About Leadership

styles would be regarded as leader-like and other styles would not being regarded as leader-like. Leadership is also complex from an economic perspective because the consequences of leadership can't always be measured by financial measures. Some people we most honor as... View Details
Keywords: by Martha Lagace; Education
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

transition across the levels just discussed. One of JLL's main clients, Bank of America [BofA], told JLL in 2001 that it no longer wanted to deal with each of JLL's business units independently. BofA asked not only for a single point of... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 17 Aug 2009
  • Research & Ideas

Quantifying the Economic Impact of the Internet

President.” All of these activities either are subsidized by advertisers, or take the place of traditional advertising, information search, and purchasing and banking transactions. Free access to information entertainment, along with speedier and more convenient... View Details
Keywords: by John Quelch; Advertising; Publishing
  • 28 Feb 2012
  • First Look

First Look: Feb. 28

in any leadership situation that is a spontaneous and intuitive effective response to what one is dealing with. In creating leaders we employ the ontological discipline (from the Latin ontologia "science of being," see... View Details
Keywords: Sean Silverthorne
  • 09 Oct 2001
  • Research & Ideas

Driven: How Human Nature Shapes Organizations

the organization seeks to boost their relative share of the scarce resources. This competitive drive to excel others is the greatest source of the restless energy that people bring to the workplace. If this were the only drive in play, it... View Details
Keywords: by Paul Lawrence & Nitin Nohria
  • 28 Aug 2012
  • First Look

First Look: August 28

conditionally decreases global emissions. Three sources of potential welfare improvement realized through carbon tariffs require both foreign comparative advantage and endogenous technology choice, underscoring the importance of... View Details
Keywords: Sean Silverthorne
  • 28 Jan 2020
  • Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

volunteer before becoming a successful corporate leader. He and his work partner, Robert Saudek, had to deal with defective solar cells, embezzlement, and an Ebola outbreak before finding a smooth path to lighting and power View Details
Keywords: by Sean Silverthorne
  • 16 Dec 2014
  • First Look

First Look: December 16

Multi-Sourcing at Adidas This case describes the design and implementation of an IT-multi-sourcing strategy at a large global sportswear company, the adidas Group, which is headquartered in Germany. To help increase the benefits and reduce the risks of its View Details
Keywords: Sean Silverthorne
  • 22 Dec 2008
  • Research & Ideas

10 Reasons to Design a Better Corporate Culture

excerpt, the authors outline the top 10 lessons of the best practitioners, from ING Direct to Build-A-Bear Workshop to Harrah's Entertainment.We can learn a great deal from organizations whose strong and adaptive ownership cultures give... View Details
Keywords: by James L. Heskett, W. Earl Sasser & Joe Wheeler
  • 14 Feb 2017
  • Research & Ideas

A Strategy For Steady Leadership in an Unsteady World

presaged a world that is “volatile, uncertain, complex, and ambiguous” —VUCA, for short. VUCA describes perfectly what is happening in the global business world today. Business is not running as usual. Leaders must deal with growing... View Details
Keywords: by Bill George
  • 06 Jun 2007
  • Research & Ideas

Behavioral Finance—Benefiting from Irrational Investors

How "sleepy" or "awake" are you when it comes to your stock portfolio? If you're like most people, you probably don't spend a great deal of time monitoring your investments. So when another company uses stock to... View Details
Keywords: by Julia Hanna
  • 09 Jun 2008
  • Lessons from the Classroom

Monetizing IP: The Executive’s Challenge

resulting from its general counsel's aggressive enforcement policy. In some years, revenue from these sources has exceeded net income from product sales. A variety of dynamic firms have catalyzed the establishment of patent pools, where... View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

administration. Tip: Learn from what other managers are doing successfully While we are still far from knowing what constitutes a “best practice,” there is already a great deal of experimentation emerging globally. To provide an early... View Details
Keywords: by Sean Silverthorne
  • 06 Mar 2012
  • First Look

First Look: March 6

  PublicationsStrength in Numbers: The Political Power of Weak Interests Author:Gunnar Trumbull Publication:Harvard University Press, forthcoming Abstract This book investigates the sources of interest group influence has on public... View Details
Keywords: Sean Silverthorne
  • 27 Jun 2011
  • Research & Ideas

Recovering from the Need to Achieve

real sense of purpose and a "flatness"—in career and in life. They often go through patches of life without creating or enhancing meaningful relationships, and even lack strength to deal with life's failures. A former chief... View Details
Keywords: by Kim Girard
  • 03 Oct 2011
  • Research & Ideas

Transforming Manufacturing Waste into Profit

It's been said that "one man's trash is another man's treasure." HBS Assistant Professor Deishin Lee, however, has taken that old adage a step further in her recent working paper Turning Waste into By-Product by showing how it's possible for companies to turn... View Details
Keywords: by Michael Blanding; Manufacturing
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