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Show Results For
- All HBS Web
(2,143)
- News (332)
- Research (1,427)
- Events (1)
- Multimedia (6)
- Faculty Publications (625)
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- 01 Dec 2018
- News
Sustaining Business And Society For The Long Term
Professor Rebecca Henderson “Doing well by doing good” has rapidly gained momentum in recent years as business leaders, investors, and stakeholders have deepened their understanding of the double bottom line. To help managers combine their View Details
- 01 Jun 2015
- News
Alumni and Faculty Books for June 2015
Alumni Books The Boat House Café: Book One of First Light by Linda Cardillo (MBA 1978) (Bellastoria Press LLP) A novel set on Martha’s Vineyard. Buffoonery on Woodhouse Avenue by Bob Garland (PMD 20, 1970) (Gabbrolandbooks) The fourth in a series of humorous novels.... View Details
- 01 Sep 2011
- News
Water for Life
households efficiently. With over 6 million customers (about 1 million households), the viability of the company can be sustained as long as we remain efficient in our operations and excellent in our service delivery. So far, we have been... View Details
- 01 Jun 2004
- News
Luxe Redux
more vigorously to assert who they are socially, psychically, and culturally,” remarks Koehn. “As a value proposition, luxury goods are very sensitive to timing and ego.” Adaptation, however, is a risky business. “You can’t rely on... View Details
- 01 Oct 1999
- News
Q & A: Jeanne P. Jackson: A New Regime at Banana Republic
the customer like about the brand? We found that they associated the brand with quality, a sense of adventure, and a pleasant store experience. Then we did some opportunity analyses on what people wished was out there. We found a gigantic... View Details
- 04 Sep 2019
- News
Clicks and Mortar
you about coffee growing regions in Africa in order to create an intimacy. Stores were designed as a place for lingering and relaxing. For customers who were looking for an in-and-out buying experience, that was frustrating and frivolous.... View Details
- 01 Dec 2017
- News
Ask the Expert: Human Intelligence
find an area where narrow AI is not having an impact,” says Seseri, which raises questions for business leaders in all sectors. How can e-commerce businesses benefit from artificial intelligence in the near future? And how will potential View Details
Keywords: April White
- 01 Apr 1999
- News
Short Takes
competitive edge. As one example of a winning strategy, Nolan cites Cisco Systems, a twelve-year-old company that makes routers for networks. In 1998, Cisco reached a market value exceeding $100 billion in record-breaking time. It did so,... View Details
Keywords: Eileen K. McCluskey
- 06 Dec 2021
- News
Tipping Point
drivers. It is a model customers are familiar with.” And it’s a model she believes could also transform the coffee industry and other commodity supply chains. Courtesy Margaret Nyamumbo “The economics of coffee are some of the most... View Details
- 17 Dec 2015
- News
Field 2 Gives Students Hands-On Exposure To Business Practices In Malaysia
really understand what people’s perspectives are. You have to have boots on the ground to fully capture what a customer wants.” She also valued working under pressure in a team. “In my old job, leadership... View Details
- 01 Apr 1997
- News
Critical Information: MIS Monitors the Ever-Changing World of IT
MIS faculty, as well as faculty from other units whose research is related to MIS, are currently engaged in research to track the evolution of information technology and to determine how IT infrastructure can create value in the... View Details
Keywords: Elaine Gottlieb
- 01 Sep 2012
- News
HBS Is Committed to Increasing Alumni Engagement
are highly valued; social media is favored by many. There is also a desire to see the alumni database further leveraged. Alumni want customized email communications from the School. They would also like more assistance in navigating the... View Details
- 01 Mar 2019
- News
3-Minute Briefing: Richard Edelman (MBA 1978)
social ills than government. Trust is the central issue for global institutions. CEOs have to speak out on societal issues, because their employees expect to work for a company with values consistent with their own. Wolverine, the... View Details
- 01 Sep 2017
- News
A Jolt for the African Coffee Industry
coffee economics. Coffee cherries have to be washed near where they are grown, ideally within 24 hours of being harvested, but most of their value is generated close to where they are brewed and consumed. “Starbucks would buy these, roast... View Details
- 01 Mar 2016
- News
Case Study: Paper Chase
value proposition—you’re not selling a product but an experience. It’s the ooh and aah of the reveal that’s the excitement and value. As such, your delivery of this experience should also have the same mindset. In this regard, your kiosks... View Details
- 01 Feb 1999
- News
Entrepreneurs Speak at HBS
all. But Branson, whose career began in the late 1960s when he launched a student magazine and then a record company, told the audience that his enterprises all fit the company's brand. He defined the Virgin brand as representing service and View Details
- 11 Dec 2014
- News
Fashion's Retail Revolution
Principles Jamal Motlagh Taking Tailoring High Tech Taking Tailoring High Tech Karen Moon Making Big Data Fashionable Making Big Data Fashionable Imran Amed Rethinking the Fashion Beat Rethinking the Fashion Beat Áslaug Magnúsdóttir View Details
- 01 Sep 2010
- News
Reinventing the Annual Report
and customer satisfaction, factors that contribute to revenue growth. So how can shareholders and other stakeholders know if a company’s commitment to a sustainable society is contributing to a sustainable strategy that will create View Details
Keywords: Robert G. Eccles
- 01 Mar 2018
- News
3-Minute Briefing: Lisandra Rickards (MBA 2010)
up the value chain from call center operations to legal document processing and graphic design. I do feel optimistic about Jamaica’s future. We’re hoping to see businesses create 50 or 100 new jobs, not one or two. We’ve doubled down on... View Details
Keywords: Julia Hanna
- 22 Sep 2015
- News
On a Mission to Have an Impact
After founding the online cosmetics service Eve.com, Varsha Rao (MBA 1995) is now heading global operations for Airbnb, helping customers of this mission-driven company gain richer travel experiences by connecting them more closely to the... View Details