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- All HBS Web
(272)
- News (52)
- Research (193)
- Multimedia (1)
- Faculty Publications (40)
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Scaling Work - Research Computing Services
necessary, as you control all the resources on that machine. However, on a compute cluster, you only control the resources that the scheduler has given you, and it has given you only the resources that you've requested, whether this is done explicitly via a View Details
- 04 Nov 2013
- Research & Ideas
The Real Cost of Bribery
It's a sad, quantitative fact that bribery runs so rampant in the world that it has become a Darwinian business tool. A July 2013 report from Transparency International finds that more than one in four people paid a bribe in the past... View Details
Keywords: by Carmen Nobel
- 29 Jan 2021
- Op-Ed
How Influencers, Celebrities, and FOMO Can Win Over Vaccine Skeptics
central premise of the diffusion of innovations framework is that customer or patient segments that adopt early will influence later adopters. Innovators will influence early adopters, who then influence the early and late majority, who... View Details
- Web
Organizational Behavior Awards & Honors - Faculty & Research
Business School Doctoral Programs Dean's Award. Boris Groysberg : The Five Bestselling MIT Sloan Management Review Articles of 2019 include “The Magic That Makes Customer Experiences Stick” (Fall 2019). Boris Groysberg : Named a Top 100... View Details
- 03 Jan 2011
- Research & Ideas
Most Popular Articles of 2010
customers on social networks such as Facebook. Professor Mikolaj Jan Piskorski provides a fresh look into the interpersonal dynamics of these sites and offers guidance for approaching these tantalizing markets The 'Luxury Prime': How... View Details
Keywords: by Staff
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
well, and getting personal. Principles and practices: Acknowledge the facts. If you aren’t the most reliable source of information, your employees are going to try to find a better one. Be honest and transparent about the situation and... View Details
- 12 Nov 2021
- News
Alumni Business Leaders on Confronting the Climate Change Challenge
We see a strong push from customers and investors to adopt climate-positive policies and products. And we see movement to adopt policies that emphasize human consequences, these in addition to traditional approaches to compliance with... View Details
- 13 Apr 2021
- Book
How Inclusive Managers Create Glass-Shattering Organizations
Performance assessment. Educate managers about gender biases that can influence evaluation decisions. Assess the criteria managers use to rate performance, and eliminate ambiguous, vague, and malleable standards. Promotion and compensation. Set clear and View Details
Keywords: by Kristen Senz
- 19 May 2014
- Research & Ideas
Why Companies Should Compete for Your Privacy
Competition drives the supply of services with a low level of disclosure, since some customers will choose to pay more for a service in exchange for keeping their personal information under wraps. Competition ensures that services that... View Details
- 15 Dec 2014
- Research & Ideas
Deconstructing the Price Tag
heavy-handed we had to be." John puts it another way: "Cost transparency doesn't fall apart until we say, 'Hey guys, we're ripping you off.'" Meanwhile In The Real World The researchers took the academic experiments into the real world by... View Details
- 16 Sep 2015
- News
Rethink pricing to create shared—and expanded—value
John T. Gourville, the Albert J. Weatherhead Jr. Professor of Business Administration, advocates that value be shared by a firm and its customers. “Without a willing customer, there is no value,” he says. “When companies view customers as... View Details
- 08 Dec 2015
- First Look
December 8, 2015
and two laboratory experiments in food service settings suggest that transparency that 1) allows customers to observe operational processes (process transparency) and 2) allows employees to observe View Details
Keywords: Sean Silverthorne
- 01 Jun 2017
- News
Case Study: Something New
sold for $5,000 in a boutique might cost as little as $200 in labor and supplies. By working directly with the factories, Anomalie can produce a custom gown for about $1,200. In the first two months that it was open for business, Anomalie... View Details
Keywords: April White
- 13 Jan 2014
- Research & Ideas
How Government Can Restore the Faith of Citizens
Congress and the streets getting fixed." “The sweet spot is where you are working hard, but also getting things done” In a new paper, Surfacing the Submerged State with Operational Transparency in Government Services, Norton worked... View Details
Keywords: by Michael Blanding
- 01 Sep 2020
- News
Saving Grace
PensionBee in 2014 to address this lack of continuity and introduce transparency to an industry that’s known to be convoluted and confusing. The company is able to track down a customer’s pension plans and consolidate them into one, which... View Details
Keywords: Jen McFarland Flint
- 01 Jun 2008
- News
Faculty Research Online
Management Innovation Take Us? Management could change a lot in the coming years, says HBS professor emeritus Jim Heskett. A few reasons: continued development of the Internet and the transparency and communities it has spawned, and new... View Details
- 11 Feb 2019
- Research & Ideas
The Business of Saving the Planet
in domains such as customer service, finance, operations, and business history are coming together to explore the many facets of how sustainability and business management might mix. Here is a sample of that work with implications for... View Details
- 09 Jun 2015
- News
Building change from the ground up
as the Taliban-influenced south, operating under a firm policy of cultural sensitivity and ethical transparency in a country ranked as one of the most corrupt in the world. When Roshan launched, police were called in to control the crowds... View Details
- 22 Sep 2014
- Op-Ed
Online Banks Fill Funding Needs for Small Business
promising and profitable. This should benefit small businesses who, despite having to deal with higher interest rates in some cases, could find more transparency in product and pricing options, lower search costs, and better speed and... View Details
- 01 Dec 2014
- News
Rethinking the Fashion Beat
The Business of Fashion's philosophy, says Amed, is transparency and inclusion. (Courtesy Imran Amed) It was more happy accident than business plan: Imran Amed (MBA 2002), a former McKinsey consultant, was between jobs in 2007 when he... View Details