Filter Results:
(653)
Show Results For
- All HBS Web
(3,002)
- People (4)
- News (653)
- Research (1,839)
- Events (3)
- Multimedia (10)
- Faculty Publications (1,009)
Show Results For
- All HBS Web
(3,002)
- People (4)
- News (653)
- Research (1,839)
- Events (3)
- Multimedia (10)
- Faculty Publications (1,009)
Sort by
- 25 Aug 2022
- News
Up on the Corner
six-story, mixed-use building will soon rise above the dirt and gravel. The ground floor will feature an Afrocentric bookstore-café where customers can peruse books by African authors while sipping hibiscus tea and baobab juice. (Dlodlo,... View Details
- 12 Nov 2021
- News
Alumni Business Leaders on Confronting the Climate Change Challenge
We see a strong push from customers and investors to adopt climate-positive policies and products. And we see movement to adopt policies that emphasize human consequences, these in addition to traditional approaches to compliance with... View Details
- 01 Sep 2011
- News
Water for Life
households efficiently. With over 6 million customers (about 1 million households), the viability of the company can be sustained as long as we remain efficient in our operations and excellent in our View Details
- 01 Sep 2014
- News
Case Study: Declawing the Competition
excellent customer service. However, we know this is a race that others can compete in, too, and that—with enough investment—our differentiators are replicable. What fundamental changes can we make to this... View Details
- 01 Feb 2001
- News
HBSi Combines HBS Content with State-of-the-Art Technology
Building on its commitment to delivering innovative custom education programs to corporations around the world, last November the School launched HBS Interactive (HBSi). The wholly owned nonprofit organization will pursue an expanded... View Details
- 21 Oct 2010
- News
Hell? Maybe Not.
MBA Recruiting Twitter feed Some students call it “hell week,” but the serene second floor of the Doubletree Guest Suites in Cambridge reveals none of the angst associated with the job interviews taking place. When I arrive midmorning, there are still a few yogurt... View Details
- 01 Mar 2004
- News
Warren Law Remembered
career, including Harvard Business School’s 1996 Distinguished Service Award. Samuel L. Hayes, III, the Jacob H. Schiff Professor of Investment Banking, Emeritus, and a former student and colleague of Law’s, described Law as “one of the... View Details
- 01 Mar 2016
- News
The HBS Fund for Leadership and Innovation
the world, but the School can never rest on its legacy; rather, it must be relentless in its pursuit of excellence and relevance. Annual giving to the HBS Fund for Leadership and Innovation helps make this possible. “The School relies... View Details
- 01 Jun 1997
- News
New Releases
demand, and on pleasing the best customers - can ultimately weaken a strong firm. In The Innovator's Dilemma, Christensen shows how significant breakthroughs in products and services are often initially... View Details
- 01 Sep 2005
- News
Fanikos Is New HBS Club Liaison
strategic planning, marketing, and customer service to support club and association leaders in their efforts to provide learning, networking, and socializing opportunities for alumni. View Details
- 25 Aug 2022
- News
Case Study: Sound Check
making sure our existing customers still win and that we can still grow in that market,” says Pemberton. Should LS stick with the formula that’s been working, or should they make the leap to enterprise sales and commit to the scaling it... View Details
- 01 Jun 2020
- News
Unleashed
As this existential crisis unfolded, a customer called FedEx in tears because her wedding dress hadn’t arrived yet, with less than twenty-four hours until the ceremony. A frontline service employee named... View Details
Keywords: Jen McFarland Flint
- 01 Jun 2010
- News
MBA Career Office Wins Award
The MBA Career & Professional Develop-ment office has received the 2009 IBM Excellence in Career Services Award. The award “recognizes academic career centers that provide outstanding commitment and... View Details
- 01 Mar 2007
- News
Pharma Suits a Farm Gal
the San Diego–based company, earned Graham a spot as one of five finalists for the MarketWatch CEO of the Year award, the Dow Jones News Service (December 6, 2006) reported. Graham has reached rarefied heights after growing up on a small... View Details
- 23 Sep 2021
- News
Confronting Sustainability in Business; Pro-Bono Consulting for Black-Owned Companies
advocated excellence both personally and professionally, generosity, and service to others. To prepare for their increasing portfolio of clients, Barnett and Rogers have actively engaged with alumni clubs... View Details
Keywords: Margie Kelley
- 01 Mar 2012
- News
She’s Got Your Back
Hicks Photo courtesy Angie's List What Angie's List Knows About Customer Reviews Main article: Where Innovation Rules Talk about a pain point. Shoddy roofing leads to leaking, causing your ceiling to fall in and damage the kitchen. Now... View Details
- 07 Sep 2021
- News
Alumni Perspective: The Morning After 9/11
helpful. Can someone tell us how insurance companies make money?” And so, the first day of our post-9/11 lives began. Just six days earlier, in what suddenly seemed like a parallel universe, Frances had introduced us to her course on Managing View Details
- 01 Jun 2024
- News
Case Study: Ready for an Upgrade
encountered at a subsequent role in Raytheon’s missile defense program. Highly technical specifications were often tracked in low-tech Excel spreadsheets, which meant engineers lost considerable time to paperwork. That was frustrating,... View Details
- 01 Mar 2008
- News
HBS Records an “Excellent” Year
Fiscal year 2007 “proved to be an excellent financial and operational year for Harvard Business School,” declared CFO Richard Melnick (MBA ’92) in the School’s newly released annual report. He cited continued growth in the global economy... View Details