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  • All HBS Web  (1,592)
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  • 01 Sep 2017
  • News

A Jolt for the African Coffee Industry

guarantee a reliable base of customers during the workday, he says. In the stand-alone locations, Dozie is in the unusual position of teaching his customers to linger. “In... View Details
Keywords: Sasha Issenberg; cafe; Cafe Neo; Food and Beverage Stores; Retail Trade
  • 06 Dec 2021
  • News

Action Plan: Whole Sale

online platforms such as YouTube or, more recently, TikTok, to discover new products, but digital sales in the category were not on par with other consumer goods. The explanation: “Beauty is a fun purchase for consumers,” observes Balbale. View Details
Keywords: April White; ecommerce; bricks and mortar; marketing; beauty
  • 01 Jun 2017
  • News

Ask the Expert: On the Fly

industry. Would the industry be best served by a model in which these three entities operate under one umbrella? —Marguerite Soeteman-Reijnen (AMP 190, 2016) CARTY: The growth and development of the airline industry over the last 30 years has been View Details
Keywords: Julia Hanna
  • 01 Aug 2001
  • News

Cleveland Global Alumni Conference a Sold-Out Success

Bridgestone/Firestone. "That was a tremendously difficult period for our customers and for us as a leadership team," recalled Nasser, before adding that Ford's commitment to consumers made it an easy decision to replace some 13 million... View Details
Keywords: Hanna, Julia; Frank Batten (MBA '52); Colleges, Universities, and Professional Schools; Educational Services
  • 01 Dec 2011
  • News

Research With Impact: Changing Global Health Practices

public policy, and social challenges. In health care, for example, the dominant policy model assumes that access and affordability are the keys to improving care for the poor. In Ashraf’s view, “We can’t solve the challenges of global health without deeply... View Details
Keywords: birth control; Administration of Housing Programs, Urban Planning, and Community Development; Government
  • 01 Mar 2009
  • News

Your Taxi Is Waiting

in and turn the tables on things,” Herp says with a smile during an interview at the offices of Linear Air, an air-taxi service based in Concord, Massachusetts. “Just ask my wife and kids.” As VLJs were being developed, Herp, his e-Dialog... View Details
Keywords: Julia Hanna; Air Transportation; Transportation
  • 25 Aug 2022
  • News

Vision: To Go-Go

For all their variety, restaurants have two things in common: a kitchen where food is prepared and a dining area where customers consume it. But what if you could use technology to ditch the dining area and just keep the kitchen, trimming... View Details
Keywords: Alexander Gelfand; entrepreneurship; foodtech; startup; Latin America
  • 01 Jun 1996
  • News

Reinventing Marketing

Professor Robert J. Dolan, whose research focuses on pricing, will oversee the required Marketing course in the 1996-97 academic year. The elective curriculum has also been restructured, based in part on feedback from student focus... View Details
Keywords: Mary Jane Higgins; Illustration by Peter Hoey
  • 01 Sep 2011
  • News

Charged Up

each faces a distinct set of business and strategy challenges. In the case “A123 Systems,” HBS professor Richard Vietor presents the issues confronting a manufacturer of the complex, evolving technology of lithium-ion batteries. Based in... View Details
Keywords: Julia Hanna; batteries; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing
  • 18 Oct 2016
  • News

Leading the Way for Women Entrepreneurs

Growing up, Hayley Barna (MBA 2010) thought she was unstoppable. Then she entered the business world. “I grew up thinking I lived in a post-feminist world, “ she said. “I saw no impediment in my way based on my gender.” Six years ago, she... View Details
Keywords: Jennifer Myers; Birchbox; Rent the Runway; Hello Alfred; Retail Trade; Finance
  • 01 Jun 2015
  • News

Case Study: Sneak Peak

moving off the shelf fast enough to yield $1 million, you probably have a consumer-marketing problem more than a financing problem. Do you know how well your product is moving off the shelf? It is easy to think you are succeeding based on... View Details
Keywords: Whole Foods; Beverage and Tobacco Product Manufacturing; Manufacturing; Food and Beverage Stores; Retail Trade
  • 01 Dec 2017
  • News

The First Five Years: Emmanuel Straschnov (MBA 2012)

learn––users help each other a lot on our forum. Watching these interactions on the forum is one of the most rewarding things ever, and this has helped us to scale our user base with a small team, as a lot of our View Details
  • 01 Jun 2000
  • News

Going Public: Shari P. Hubert

mother, a single parent who has made considerable sacrifices for her daughter. "Everything I've been able to accomplish thus far, I owe to her," Hubert states simply. "When it came to choosing a college, she told me to make the decision View Details
Keywords: Deborah Blagg
  • 01 Mar 2023
  • News

Is AI OK?

willing to pay more for the latter. Unfortunately, by purposefully ignoring real differences in what consumers were willing to pay for Black-owned rentals and basing its calculations on data from predominantly white-owned properties, the... View Details
Keywords: Alexander Gelfand; Funds, Trusts, and Other Financial Vehicles; Finance
  • 17 Aug 2015
  • News

The Play Alchemist

do is take technology and combine it with human nature to create meaningful products.” After she graduated, Matthews did a stint at a startup, but soon left that position to help launch Uncharted Play, a company based in New York City... View Details
Keywords: Constantine von Hoffman
  • 01 Dec 2011
  • News

Li & Fung's Global Footprint

what to call it until the academics told us it was globalization. It’s like being a supply-chain manager. We were just doing what we thought our customers needed, and people said to me, “This is supply-chain management.” And I said, “Oh,... View Details
Keywords: Roger Thompson; Miscellaneous Manufacturing; Manufacturing; Wholesale Trade
  • 01 Apr 1998
  • News

Microfinance's Big Payoff: Michael Chu and ACCION International

Michael Chu (MBA '76) is president and CEO of ACCION International, a private nonprofit corporation founded in 1961 and based in Somerville, Massachusetts. ACCION's affiliates in thirteen Latin American countries and the United States... View Details
  • 01 Dec 1998
  • News

Short Takes

changes in the law that may have made filing easier. The authors base their assertions on an analysis of historical data involving bankruptcies and consumer credit. "When consumer credit expanded dramatically in the 1920s," notes Moss in... View Details
Keywords: Judith A. Ross
  • 01 Mar 2016
  • News

Faculty Q&A: Price Check

application in an industry with the most room for improvement. Online retail, particularly online fashion, definitely fit the bill. Why is fashion a good place to focus? The industry faces several challenges that many other retailers don’t. There is quite a bit of... View Details
Keywords: Julia Hanna; Nonstore Retailers; Retail Trade
  • 01 Jun 1998
  • News

Diversity and Community

at IBM? What can be done to maximize your group's productivity? What should IBM be doing to maximize the pursuit of business opportunities, based on the purchasing decisions of the customers you deal with?... View Details
Keywords: Garry Emmons
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