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  • 2021
  • Other Unpublished Work

As Healthcare Costs Escalate, A New George and Regi Herzlinger Industry Award Shines a Spotlight on Innovation Education

By: Regina E. Herzlinger
The winners of the first ever CAHME/George and Regi Herzlinger Innovation Education Award have just been announced. Regi Herzlinger explains why rewarding, supporting, and encouraging innovation education is so critical to solving the challenges of our industry. View Details
Keywords: Health Care and Treatment; Management; Innovation and Invention; Education
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  • 27 Apr 2020
  • News

Managing Through Crisis: How MBAs Are Bring PPE to Boston Hospitals

    Innovating in Healthcare: Creating Breakthrough Services, Products, and Business Models

    Innovating in Healthcare offers effective approaches for designing, reworking, and implementing innovative healthcare services, products, and business models. It will help anyone working in healthcare service or product development, from hospitals to... View Details

    • 22 Aug 2005
    • Research & Ideas

    Balancing the Future Against Today’s Needs

    It is a classic leadership challenge of the early twenty-first century: How do you steer your business and motivate your people to pursue breakthrough growth while giving proper attention to executing the here and now with the utmost care... View Details
    Keywords: by Paul Michelman
    • 24 Jan 2017
    • First Look

    First Look at New Research: January 24, 2017

    Yoshimi Anzai, Marta E. Heilbrun, Derek Haas, Luca Boi, Kirk Moshre, Satoshi Minoshima, and Vivian S. Lee Abstract—The lack of understanding the true costs (not charges) of delivering health care services poses tremendous challenges in... View Details
    Keywords: Sean Silverthorne
    • 2012
    • Working Paper

    No News Is Good News: CSR Strategy and Newspaper Coverage of Negative Firm Events

    By: Jiao Luo, Stephan Meier and Felix Oberholzer-Gee
    One of the benefits of Corporate Social Responsibility (CSR) programs, it has been argued, is that they build up a reservoir of public good will, shielding companies in times of trouble. In this paper, we test the view that CSR provides protection from public ire by... View Details
    Keywords: Corporate Social Responsibility and Impact; Crisis Management; Media; Newspapers; Business and Community Relations; Corporate Strategy
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    • 05 Aug 2014
    • News

    Filling the Retiree Healthcare Benefits Gap

    • 15 Oct 2007
    • Research & Ideas

    Businesses Beware: The World Is Not Flat

    expansion," Ghemawat argues. While identifying similarities from one place to the next is essential, effective cross-border strategies will take careful stock of differences as well. An expert on global strategy, Ghemawat lays out an... View Details
    Keywords: by Martha Lagace
    • Article

    (Mis)perceptions of Inequality

    By: Oliver P. Hauser and Michael I. Norton
    Inequality is arguably the defining societal issue of the 21st century. The debate over “who gets what’ underlies policy debates ranging from taxation to health care to wages and permeates society at all levels, attracting increasing interest from policymakers,... View Details
    Keywords: Equality and Inequality; Wealth and Poverty; Perception; Society; Policy
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    • 08 May 2018
    • First Look

    First Look at New Research and Ideas, May 8, 2018

    forthcoming Management Science Evidence of Upcoding in Pay-for-Performance Programs By: Bastani, Hamsa, Joel Goh, and Mohsen Bayati Abstract—Recent Medicare legislation seeks to improve patient care quality by financially penalizing... View Details
    Keywords: Sean Silverthorne
    • September 2006 (Revised December 2006)
    • Case

    Arizona Department of Public Health: The Challenges of Preparing for a Public Health Emergency

    By: Lynda M. Applegate, Ajay Vinze, T. S. Raghu and Minu Ipe
    In the post-9/11 era information technology enablement for emergency preparedness and response have taken on increased significance. Public health organizations like ADHS play a critical role in any statewide preparation for large scale emergencies. With issues like... View Details
    Keywords: Problems and Challenges; Information Technology; Health Care and Treatment; Business Processes; Service Delivery; National Security; Health Industry; Public Administration Industry; Arizona
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    • Person Page

    Press / Media

    By: Gary P. Pisano

    Thought Leader: Gary Pisano

    by Amy Bernstein, strategy+business, Summer 2007

    A leading student of the biotech business describes the problems holding the industry back, and how it can overcome... View Details

    • 27 Aug 2020
    • News

    The value of talking to strangers — and nodding acquaintances

    • Web

    Resumes & Cover Letters - Alumni

    what you want them to know. It should be 3-4 sentences in paragraph form following your contact information. Be careful not to load up on overused resume jargon and avoid listing previous jobs/education as it is redundant. Instead, focus... View Details
    • 27 Mar 2012
    • First Look

    First Look: March 27

    disastrous mistakes that can splinter a founding team, strip founders of control, and leave founders without a financial payoff for their hard work and innovative ideas. He highlights the need at each step to strike a careful balance... View Details
    Keywords: Carmen Nobel
    • 27 Aug 2013
    • First Look

    First Look: August 27

    Behavior & Organization What Makes a Critic Tick? Connected Authors and the Determinants of Book Reviews By: Dobrescu, Loretti I., Michael Luca, and Alberto Motta Abstract—This paper investigates the determinants of expert reviews in... View Details
    Keywords: Sean Silverthorne
    • 28 Apr 2021
    • News

    Psychological Safety in a Hybrid World

    • October 2021 (Revised February 2022)
    • Case

    Hospital 57357: Aligning Performance Towards a Vision of a Cancer-Free Childhood

    By: Susanna Gallani and Youssef Abdel Aal
    The case follows the Children Cancer Hospital in Egypt, also known as Hospital 57357, as it goes through the roll-out of a new performance management system, which Dr. Sherif Abouel Naga, founder and CEO of the hospital, had championed. This was a critical juncture as... View Details
    Keywords: Healthcare; Performance Management; Performance Incentives; Strategic Alignment; Health Care and Treatment; Nonprofit Organizations; Strategy; Alignment; Performance Evaluation; Mission and Purpose; Change Management; Health Industry; Egypt; Middle East
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    • 06 Aug 2020
    • News

    Companies Must Go Beyond Random Acts of Humanitarianism

    • 25 Apr 2000
    • Research & Ideas

    Adjusting the Fit for Government

    productivity revolution due to the loss of skills in society. "The other key underpinning is education," he continued. "In South Africa in particular, the legacy of apartheid was extremely destructive, and human capital continues to be underdeveloped.... View Details
    Keywords: by Martha Lagace