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  • 26 Mar 2020
  • News

Patent protection should take a backseat in a crisis

  • 24 Mar 2020
  • Research & Ideas

These Coronavirus Heroes Show Us How Crisis Leadership Works

We are in the greatest crisis of our lifetimes—even worse than 9/11 and the 2008-09 financial meltdown that triggered the Great Recession. This crisis is directly affecting every person, even those who don’t... View Details
Keywords: by Bill George; Health
  • 03 Feb 2018
  • Op-Ed

How to Heed BlackRock's Call for Corporate Social Responsibility

renowned for their social responsibility still struggle to overcome this challenge. The focus of my research has been social enterprises, which provide laboratories to learn about the joint pursuit of social and commercial objectives in... View Details
Keywords: by Julie Battilana
  • July 2012 (Revised May 2024)
  • Case

Lyric Dinner Theater (A)

By: Richard G. Hamermesh and Jim Sharpe
Looking back at five years of losses, Rivka Belzer, a newly minted MBA, steps into her family owned business with their mandate to turn it around or close it. In her first six months, she has made a number of changes, with mixed results, but is beginning to show a... View Details
Keywords: Entrepreneurs; Entrepreneurial Management; Crisis Management; Family Business; Turnarounds; Financial Crisis; Boards Of Directors; Operations Management; Strategy Implementation; Career Planning; Entrepreneurship; Entertainment and Recreation Industry; United States
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  • 22 Feb 2010
  • Op-Ed

Tragedy at Toyota: How Not to Lead in Crisis

plans for resolution have been Toyota's substitute for crisis response. As accounts pour in about declining quality, the company parades out relatively unknown mid-level managers to quell the firestorm. It... View Details
Keywords: by William George; Auto
  • 20 Apr 2020
  • Blog Post

Introducing LivelyHood, A Volunteer Nonprofit Founded in Response to COVID-19

Justin Crist Lee (MBA 2021) is working to help launch LivelyHood, a COVID-19 volunteer response effort. LivelyHood is a platform that connects healthy, young volunteers with the elderly and immunocompromised in their local community for... View Details
  • January 1997 (Revised March 1997)
  • Case

Crisis at the Federal Reserve: Arthur Burns and the Stagflation of 1973-75

By: David A. Moss and Wyatt C. Wells
Briefly examines the history of the Federal Reserve System up through 1970 and then delves into how the central bank, under the leadership of Arthur F. Burns, responded to the "stagflation" of the early 1970s. It culminates with the Federal Reserve's response to the... View Details
Keywords: Central Banking; Inflation and Deflation; Government Administration; Financial Crisis; United States
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  • December 2020 (Revised March 2025)
  • Case

Responsive Working at PepsiCo UK (A): Designing a Turnaround

By: Amy C. Edmondson and Nancy Boghossian Staples
Facing a significant decline in revenues in 2016, David Gwilliam, Head of Transformation at PepsiCo UK introduced a new way of working (“Responsive Working”), which encompasses a set of work practices and some new team structures. The work practices comprise a set of 9... View Details
Keywords: SLAM Teams; Turnaround; Groups and Teams; Employees; Training; Decision Making; Planning; Performance Improvement; Consumer Products Industry; Manufacturing Industry; United Kingdom; Europe
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  • 17 Mar 2011
  • Research & Ideas

Harvard Business School Faculty Comment on Crisis in Japan

with the task of fashioning an appropriate fiscal response. Bold recovery plans would seem to be in order, but how that response is financed holds great import for Japan's economic future. With government... View Details
Keywords: Re: Multiple Faculty
  • November 2007
  • Article

Solve the Succession Crisis by Growing Inside-Outside Leaders

By: Joseph L. Bower
This article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. In his interviews and data analysis, Harvard Business School professor Bower found... View Details
Keywords: Talent and Talent Management; Leadership Development; Management Practices and Processes; Management Succession; Planning
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  • 08 Dec 2011
  • News

Euro Crisis May Force Europeans To Bail Out Their Banks, Too

  • 16 Jan 2019
  • News

New Research from HBS Prof: Growing Caregiving Crisis Hurting Firm Profitability, Employee Productivity

  • November 2008
  • Journal Article

Financial Constraints and Growth: Multinational and Local Firm Responses to Currency Crises

By: Mihir A. Desai, C. Fritz Foley and Kristin Forbes
This paper examines how financial constraints and product market exposures determine the response of multinational and local firms to sharp depreciations. U.S. multinational affiliates increase sales, assets, and investment significantly more than local firms during,... View Details
Keywords: Economic Growth; Financial Crisis; Currency; Private Equity; Foreign Direct Investment; Multinational Firms and Management; Emerging Markets; United States
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  • 2010
  • Working Paper

Do Bonuses Enhance Sales Productivity? A Dynamic Structural Analysis of Bonus-Based Compensation Plans

By: Doug J. Chung, Thomas J. Steenburgh and K. Sudhir
We estimate a dynamic structural model of sales force response to a bonus based compensation plan. The paper has two main methodological innovations: First, we implement empirically the method proposed by Arcidiacono and Miller (2010) to accommodate unobserved latent... View Details
Keywords: Compensation and Benefits; Performance Productivity; Mathematical Methods; Salesforce Management; Motivation and Incentives
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  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

acknowledge the impact it was having on people’s lives. Consumers also warned against brands taking advantage of the crisis. Consumers’ survey responses indicated that brand storytelling should focus on providing real solutions to the... View Details
Keywords: by Jill Avery and Richard Edelman
  • Web

Leadership Execution and Action Planning (LEAP) - Course Catalog

HBS Course Catalog Leadership Execution and Action Planning (LEAP) Course Number 2031 Associate Professor Ryan Raffaelli Spring; Q3Q4; 3.0 credits 27 Sessions Exam Leadership Execution and Action Planning... View Details
  • 09 May 2014
  • Working Paper Summaries

‘My Bad!’ How Internal Attribution and Ambiguity of Responsibility Affect Learning from Failure

Keywords: by Christopher G. Myers, Bradley R. Staats & Francesca Gino
  • March–April 2014
  • Article

Do Bonuses Enhance Sales Productivity? A Dynamic Structural Analysis of Bonus-Based Compensation Plans

By: Doug J. Chung, Thomas Steenburgh and K. Sudhir
We estimate a dynamic structural model of sales force response to a bonus based compensation plan. Substantively, the paper sheds insights on how different elements of the compensation plan enhance productivity. We find evidence that: (1) bonuses enhance productivity... View Details
Keywords: Performance Productivity; Salesforce Management; Compensation and Benefits
Related

    Do Bonuses Enhance Sales Productivity? A Dynamic Structural Analysis of Bonus-Based Compensation Plans

    We estimate a dynamic structural model of sales force response to a bonus based compensation plan. Substantively, the paper sheds insights on how different elements of the compensation plan enhance productivity. We find evidence that: (1) bonuses enhance productivity... View Details
    • 13 May 2020
    • Blog Post

    Crisis Leadership with Nikhil Patel: The Critical Importance of Trust

    drivers, nursing homes, and homeless shelters. “We’re running twelve-to-sixteen hours a day, seven days a week.” Lessons in Leadership For Patel, both the intensity and the complexity of the pandemic response offer important lessons in... View Details
    Keywords: Nonprofit / Government; Social Enterprise