Publications

08 Oct 2017
News

Leadership in Crisis – with HBS’s Nancy Koehn

October 2008 (Revised August 2009)
Case

Subprime Crisis and Fair-Value Accounting

By: Paul M. Healy, Krishna G. Palepu and George Serafeim

This case examines the challenges in implementing fair value accounting for mortgage instruments, the role of accounting in the sub-prime crisis, and proposals for revising accounting standards given the crisis. View Details

Keywords: Fair Value Accounting; Financial Crisis; Debt Securities; Mortgages; Standards

November 1991 (Revised November 1992)
Case

New Jersey Solid Waste Crisis

By: Willis M. Emmons III

Keywords: Wastes and Waste Processing; Crisis Management; New Jersey

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19 May 2020
Video

Board Governance During the COVID-19 Crisis Session 2

March 1996
Case

Intuit: The TurboTax/MacInTax Crisis (C)

By: James L. Heskett

Keywords: Crisis Management

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March 1996
Case

Intuit: The TurboTax/MacInTax Crisis (B)

By: James L. Heskett

Keywords: Crisis Management; Information Technology Industry

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September 2010 (Revised November 2010)
Case

J.P. Morgan Private Bank: Risk Management during the Financial Crisis 2008-2009

By: Anette Mikes, Clayton S. Rose and Aldo Sesia

Mary Erdoes, the CEO of JP Morgan's asset management business, and three colleagues provide insights into risk management issues faced by the firm's private bank during the financial crisis in 2008–2009. The case provides perspective on the philosophy with which they... View Details

Keywords: Judgments; Financial Crisis; Globalized Firms and Management; Management Analysis, Tools, and Techniques; Risk Management; Mathematical Methods; Banking Industry; United States

24 Apr 2018
Op-Ed

Op-Ed: What Mark Zuckerberg Can Learn About Crisis Leadership from Starbucks

Starbucks CEO Kevin Johnson (left) meets with employees and community members in this file photo. (Photo courtesy Starbucks.) Johnson & Johnson CEO Jim Burke’s leadership during the 1982 Tylenol crisis is what we at Harvard Business... View Details

Keywords: by Bill George; Technology; Food & Beverage

December 2018
Case

OTE: Managing in Times of National Crisis (A)

By: Juan Alcacer, Jérôme Lenhardt and Emer Moloney

In late 2010, Michael Tsamaz was appointed CEO and Chairman of Greek telecommunications company OTE. OTE still exhibited many traits of a large incumbent organization, with high personnel costs, crippling bureaucracy, lack of customer-centricity, a dull brand, and... View Details

Keywords: Leading Change; Transformation; Economy; Crisis Management; Telecommunications Industry; Greece

October 2007 (Revised May 2008)
Case

Transforming Korea Inc: Financial Crisis and Institutional Reform

By: Laura Alfaro and Renee Kim

South Korea, as one of the Asian "tiger" economies, transformed itself into the world's 11th largest economy and major exporter by 1996, emerging from being one of the lowest income countries in the region back in the 1960s. Yet one year later in 1997, Korea was swept... View Details

Keywords: Development Economics; Financial Crisis; Governing Rules, Regulations, and Reforms; Business and Government Relations; South Korea

April 1996 (Revised November 1996)
Case

Cleveland Turnaround (A, The: Responding to the Crisis (1978-1988)

By: James E. Austin and Andrea L Strimling

Traces the Cleveland community's efforts to move the city from economic, social, and political crisis in the late 1970s into revitalization and progress in the 1980s and 1990s. Special attention is given to the role of business leaders and the public-private... View Details

Keywords: Transition; Business Cycles; Business and Community Relations; Financial Crisis; Cleveland

07 Apr 2003
Research & Ideas

Three Steps for Crisis Prevention

It's all too easy, of course, to play Monday-morning quarterback when things go terribly wrong. That's not our intent here. We readily admit that many surprises are unpredictable—that some bolts out of the blue really do come out of the blue—and in those cases leaders... View Details

Keywords: by Michael D. Watkins & Max H. Bazerman

November 2022
Teaching Note

Akervall Technologies: Leading Through Crisis

By: Lynda M. Applegate

Teaching Note for HBS Case No. 822-063. View Details

14 Oct 2016
Other Presentation

Is the Eurozone Crisis Over?

By: Dante Roscini, Jeffry Frieden, Peter A. Hall, Hans-Helmut Kotz and Christopher Smart

April 2016 (Revised July 2016)
Case

Managing the European Refugee Crisis

By: Gunnar J. Trumbull, Elena Corsi and Daniela Beyersdorfer

In 2016, Europe struggles to cope with one of the largest refugee flows it has ever witnessed. View Details

Keywords: Migration; European Union; Economy; Immigration; European Union

December 2003 (Revised January 2004)
Teaching Note

Mexico: The Tequila Crisis 1994-1995

By: Huw Pill

Teaching Note to (9-702-093). View Details