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  • All HBS Web  (339)
    • News  (88)
    • Research  (177)
    • Events  (3)
    • Multimedia  (2)
  • Faculty Publications  (103)

Show Results For

  • All HBS Web  (339)
    • News  (88)
    • Research  (177)
    • Events  (3)
    • Multimedia  (2)
  • Faculty Publications  (103)
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  • 13 Sep 2004
  • Research & Ideas

Cash and the Woman-Owned Business

fund the launch of nearly all start-ups. The founders' current income, cash reserves, credit card capacity, and "mortgagable" assets account for most of the early stage capital in the United... View Details
Keywords: by Candida Brush, Nancy M. Carter, Elizabeth Gatewood, Patricia G. Greene & Myra M. Hart
  • 15 Dec 2009
  • First Look

First Look: Dec. 15, 2009

first of a series of highly successful projects that established GE Money Bank as a leader in the Swiss credit card market. The business concept was to cooperate with the country's leading retailer MIGROS to... View Details
Keywords: Martha Lagace
  • 28 Aug 2007
  • First Look

First Look: August 28, 2007

June 2006. Underlying its excellence in personal banking is CMB's leadership in developing its credit card business. By April 2006, CMB had issued a total of over 5 million View Details
Keywords: Martha Lagace
  • 14 Dec 2009
  • Research & Ideas

Can Entrepreneurs Drive People Movers to Success?

agree" confirmations, it's all too easy to press an extra button that purportedly accepts one of these offers, without realizing that the offer actually carries a charge of $15 per month or more. Notably, these offers obtain consumers' View Details
Keywords: by Martha Lagace; Transportation
  • 13 Dec 2016
  • First Look

December 13, 2016

credit cards that could be used in Falabella stores, and Banco Falabella competed with other banks by offering personal banking services. The case covers many of the key questions the leaders of the firm... View Details
Keywords: Carmen Nobel
  • 22 Sep 2014
  • Op-Ed

Online Banks Fill Funding Needs for Small Business

tested if incumbent players decide to target the market gaps and new approaches themselves. Traditional large banks and credit card companies have access to three types of assets that could make them... View Details
Keywords: by Karen Mills; Banking; Financial Services
  • 20 Mar 2005
  • Research & Ideas

Lessons of Successful Entrepreneurs

industries that are going through a sea change. He recalled how a two-dollar ATM fee he once paid at an airport spurred him to start his own ATM network featuring out-of-town banks. Other ventures he helped create were a credit View Details
Keywords: by Sean Silverthorne
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

making the award more lucrative and therefore more salient in the minds of the consumers, or they help consumers accumulate rewards in other ways that could be redeemed in their stores. To solve the challenge of the infrequent vacation traveler, airlines introduced... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 02 Jan 2018
  • Op-Ed

'Dear Working Knowledge'--Our Favorite Reader Comments of the Year

did against precious metals? I argue that they do. By and large all cryptocurrencies possess all of our favorite qualities in an electronic currency: speed of transaction, ease of portability (compared to say a credit View Details
Keywords: by Sean Silverthorne
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

Spain, was expanding and wanted to exploit customer information to increase commercial effectiveness. At the same time, it was pushing for innovation in the nascent Spanish credit card market. To avoid the... View Details
Keywords: Martha Lagace
  • 28 Oct 2009
  • Lessons from the Classroom

HBS Begins Teaching Consumer Finance

financial service firms that serve them, including traditional banks, insurance companies, credit card issuers, and brokers, as well as a host of entrepreneurial ventures in this space. Q: When did you get... View Details
Keywords: by Roger Thompson; Financial Services; Education
  • 18 Mar 2008
  • First Look

First Look: March 18, 2008

  Working PapersWhere Does It Go? Spending by the Financially Constrained Authors:Shawn A. Cole, John Thompson, and Peter Tufano Abstract In this paper, we analyze the spending decisions of over 1.5 million Americans who vary in their degree of revealed View Details
Keywords: Martha Lagace
  • 17 Feb 2003
  • Research & Ideas

Tales of the Newly-minted MBA

Anderson, who is currently the senior vice president of strategic planning at Fleet Boston's credit card division. Begin with the end in mind, and remember that faith is power —you have to believe in... View Details
Keywords: by Julia Hanna
  • 12 Oct 2006
  • First Look

First Look: October 12, 2006

Periodical:Harvard Business Review (October 2006) Abstract "Two-sided markets" are platform-mediated markets that exhibit network effects between two distinct groups of users, for example, card holders and merchants in View Details
Keywords: Sean Silverthorne
  • 01 Oct 2001
  • What Do You Think?

Will Information Technology Really Turn Organizations Upside Down This Time?

"medium risk, medium gain scenarios like credit card processing, market forecasting, etc." in Shankar Avsb's words. He suggests that information technology will play a major part in remolding... View Details
Keywords: by James Heskett
  • 10 Jun 2013
  • Research & Ideas

How Numbers Talk to People

their credit card, and then they also supplied the bank's address in the billing address fields. This caused the transaction to fail with the credit card processor. Simply... View Details
  • 03 Mar 2008
  • Research & Ideas

Marketing Your Way Through a Recession

times loom, we tend to retreat to our village. Look for cozy hearth-and-home family scenes in advertising to replace images of extreme sports, adventure, and rugged individualism. Zany humor and appeals on the basis of fear are out. Greeting View Details
Keywords: by John Quelch
  • 23 Jan 2018
  • First Look

First Look at New Research and Ideas, January 23, 2018

Axalta No abstract available. Purchase this case:https://cb.hbsp.harvard.edu/cbmp/product/818040-PDF-ENG Harvard Business School Case 518-024 Chase Sapphire: Creating a Millennial Cult Brand The launch of the Chase Sapphire Reserve credit... View Details
Keywords: Sean Silverthorne
  • 24 Apr 2006
  • Research & Ideas

Managing Alignment as a Process

already occupies. Share customer lists and credit cards with the new businesses. Share the company's competency in product purchasing. Share key management skills with the new LOBS. Financially, SMI had dual... View Details
Keywords: by Robert S. Kaplan & David P. Norton; Apparel & Accessories; Fashion; Consumer Products; Retail
  • 19 May 2020
  • Research & Ideas

Why Privacy Protection Notices Turn Off Shoppers

By now, it’s an expected right-of-passage. As you enter credit card information for an online purchase, up pops two familiar words: “Privacy Notice.” Does seeing those words make you more confident about the... View Details
Keywords: by Michael Blanding; Retail
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