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- All HBS Web
(3,575)
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- News (497)
- Research (2,684)
- Events (10)
- Multimedia (5)
- Faculty Publications (1,431)
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- 01 Dec 2011
- News
At Your Service
Anne Morriss (MBA 2004) maintain that it is possible for organizations to reduce costs while dramatically enhancing customer service. That win-win approach involves “looking at your biggest buckets of cost... View Details
- 01 Jun 2004
- News
Alumni Clubs Click with New Web Services
events are big hits; nontechnical volunteers can build and maintain a club Web site; and the low cost appeals to small clubs with limited resources. HBS signed a long-term agreement last fall with Harris Internet Services, a leading... View Details
- 01 Oct 2001
- News
The Eyes Have It: Business Plan Winners Pursue Global Vision
hadn't really thought about this problem until he visited Peru and noticed that hardly anybody there wore glasses. Back at HBS, in Associate Professor Stefan Thomke's elective course Managing Product Development, Houghton started... View Details
Keywords: eyeglasses
- 01 Apr 2000
- News
Award-Winning Article Urges Companies to Loosen Ties that Bind
One function builds relationships with customers, another develops products, and the third oversees the operational infrastructure. Even though these activities often conflict with each other, traditionally they have been bundled together because separating them would... View Details
- 01 Jun 2025
- News
Agenda: Stacy Sonnenberg (MBA 2003)
SUPERFAN When Sonnenberg attends a game, she often doesn’t watch the court or field. “I’m always intrigued by stuff that the public doesn’t necessarily think about—like the width of concourses and the mix of seating types,” she says. (Photo: Benjamin Norman) “In... View Details
Keywords: Sasha Issenberg
- 01 Sep 2008
- News
Totting Up the Bill for the Iraq War
BILMES AND STIGLITZ: Among a costly war’s casualties, American prestige and power. PHOTOS: (LEFT, RIGHT) DOMINICK REUTER, DAN DEITCH The Three Trillion Dollar War: The True Cost of the Iraq Conflict (W.W. Norton, 2008) is not just about... View Details
- 01 Dec 2000
- News
Core Values Keep Airline Flying High
Amidst Change: A Conversation with Southwest Airlines' Top Management Team," a new working paper written by HBS assistant professor Jody Hoffer Gittell, MIT professor R. John Hansman, and MIT doctoral student Anne E. Dunning. The... View Details
- 01 Dec 2014
- News
The Far-Reaching Impact of Fellowships
Financial aid provides the foundation for HBS’s need-blind admission policy, ensuring that the cost of attending is not a barrier to entry into the MBA Program. By lessening the burden of debt, this support enables students to study at... View Details
Keywords: fellowships
- 01 Mar 2007
- News
HBS Issues Upbeat 2006 Annual Report
billion, up 13 percent, reflecting strong returns and new gifts. The School’s operating expenses rose 12.4 percent to $345 million, with the growth primarily reflecting increased investments in Executive Education and HBSP, and inflationary pressure on fixed View Details
- 01 Dec 2003
- News
HBS Releases 2003 Financial Report
Despite a sluggish economy that constrained revenue growth for a second year, HBS finished fiscal year 2003 last June with a balanced budget and double-digit growth in its endowment funds. “Through careful management of our expenses, we... View Details
- 01 Dec 2017
- News
Environmental Impact
fellowships, and influence practice by convening thought leaders. A self-described pro-environment, pro-science Republican, she believes that business has a critical role to play in environmental conservation: “It’s important that View Details
- 01 Sep 2004
- News
A Market-Based Prescription
The Bulletin caught up with HBS professor Regina E. Herzlinger this summer as she was en route to Nashville to accept the 2004 Healthcare Financial Management Association Board of Directors’ Award. The prestigious honor recognizes thought... View Details
- 26 Jan 2015
- News
The Ingredients for Success
in charge of a large-scale construction project, developing our team, developing ongoing partnerships with university administrators, managing my board, and even making sure the plumber unclogs drains in the building. In a weird, strange... View Details
- 01 Mar 2016
- News
Off Script
red tape to approve drugs? What is the drug industry’s own view on why there is this constant inflation in the cost of prescription drugs? —Etienne Locoh-Donou (MBA 2002) HASSAN: Governments are not good at View Details
- 01 Jun 2010
- News
Admit It: You’re in Denial
the line in order to retool his factories for its successor, the Model A. To make the change, he shut down production for months, at a cost of close to $250 million. This chain of events was disastrous for the company because it allowed... View Details
- 01 Dec 2017
- News
Ask the Expert: Human Intelligence
illustration by Taylor Callery illustration by Taylor Callery Artificial intelligence is not a replacement for the human brain. At least not yet. “That is decades away,” says Rudina Seseri (MBA 2005), answering one of the most common questions she hears. As cofounder... View Details
Keywords: April White
- 30 Jan 2012
- News
Shopping Around
‘contemplating’ a problem and confronting and resolving it.” As the driving force in McArthurGlen’s transformation from an entrepreneurial enterprise to a multinational real-estate development and management company, Calabrese has been... View Details
- 01 Jun 2024
- News
Conducting Business
discount. The owner went to the bank to borrow money for a new meat slicer or something expensive. The bank manager rejected his loan application, telling him that his business was a money-loser. “What do you mean? I make money every day.... View Details
- 01 Jan 2003
- News
Daniel L. Vasella, M.D.
points out. "And in both a hospital and a business, you have to rely on cross-functional teams." It is that cross-functional approach that lies at the heart of Vasella's management philosophy. At Novartis, clinical researchers from... View Details
- 01 Sep 2016
- News
Case Study: Alumni Advice for a Health Care Startup
was operating as a kind of project manager for her mom—and that she was one of 66 million Americans taking care of an ill, aging, or disabled loved one—she began to build a more modern solution to care management. Wellthy provides loved... View Details