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  • All HBS Web  (1,356)
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  • Research Summary

Customer-Centric Marketing Strategy

By: Rohit Deshpande
Rohit Deshpandé's research program focuses on Customer-Centricity. A stream of projects examines the interaction between corporate and national culture as they influence the development and implementation of global marketing strategies in high performance firms. This... View Details
  • January 2008 (Revised July 2009)
  • Case

Microfinance International Corporation: No, Not Another Microfinance Case

CEO and founder Atsumasa Tochisako (52) sat in his Washington D.C. headquarters, looking with pride at the copy of a press release that would announce the latest in a broadening line of financial services that Washington D.C.-based Microfinance International... View Details
Keywords: Customer Focus and Relationships; Social Entrepreneurship; Microfinance; Globalized Firms and Management; Financial Services Industry
Citation
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Isenberg, Daniel J. "Microfinance International Corporation: No, Not Another Microfinance Case." Harvard Business School Case 808-104, January 2008. (Revised July 2009.)
  • 26 Jan 2009
  • Working Paper Summaries

The Decentering of the Global Firm

Keywords: by Mihir A. Desai
  • 16 Sep 2016
  • News

There’s a silver lining behind the dark clouds hanging over US businesses

    Stephen A. Greyser

    Stephen A. Greyser is Richard P. Chapman Professor (Marketing/Communications) Emeritus, of the Harvard Business School, specializes in brand marketing, advertising, corporate communications, the business of sports, and nonprofit management.  A... View Details

    Keywords: sports
    • 27 Apr 2016
    • Research & Ideas

    How the FBI Reinvented Itself After 9/11

    practical applicability of others. “The FBI division-level strategic plans are useful as management tools, but they are not uniformly threat-based nor do they align with a needed corporate strategic plan for the Bureau that would allocate... View Details
    Keywords: by Carmen Nobel
    • July 1993
    • Case

    ABB Deutschland (Abridged)

    By: Christopher A. Bartlett
    Focuses in detail on implementing a corporate restructuring program in ABB's German subsidiary. Special attention is given to Germany's unique form of industrial governance. Two major problem areas--power plants and power transformers--are described in detail. ABB's... View Details
    Keywords: Restructuring; Energy Generation; Corporate Governance; Factories, Labs, and Plants; Salesforce Management; Policy; Organizational Culture; Energy Industry; Germany
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    Bartlett, Christopher A. "ABB Deutschland (Abridged)." Harvard Business School Case 394-019, July 1993.

      Michael E. Porter

      Michael Porter is an economist, researcher, author, advisor, speaker and teacher. Throughout his career at Harvard Business School, he has brought economic theory and strategy concepts to bear on many of the most challenging problems facing corporations, economies... View Details

      Keywords: biotechnology; e-commerce industry; health care; information; information technology industry; internet; nonprofit industry; service industry; state government

        Robin Greenwood

        Robin is the George Gund Professor of Finance and Banking at Harvard Business School. He serves as the Senior Associate Dean for Faculty Development and Research. He is past faculty director of the Behavioral Finance and Financial Stability project, chair of... View Details

        Keywords: banking; financial services

          Srikant M. Datar

          Srikant M. Datar became the eleventh dean of Harvard Business School on 1 January 2021. During his tenure as a faculty member, he served as Senior Associate Dean for University Affairs (including Faculty Chair of the Harvard Innovation Lab), for Research, for... View Details

          Keywords: accounting industry; airline; automobiles; banking; biotechnology; communications; consumer products; e-commerce industry; health care; high technology; investment banking industry; management consulting; manufacturing; pharmaceuticals; venture capital industry

            Jay W. Lorsch

            Jay W. Lorsch is the Louis Kirstein Professor of Human Relations at the Harvard Business School. He is editor of View Details

            • 01 Jan 2002
            • News

              Karen Mills

              Karen Gordon Mills is a Senior Fellow at Harvard Business School and a leading authority on U.S. competitiveness, entrepreneurship, and innovation. She served in President Barack Obama’s Cabinet as the Administrator of the U.S. Small Business... View Details

                Michael W. Toffel

                Professor Toffel is the Senator John Heinz Professor of Environmental Management. His research examines how companies are addressing climate change (especially decarbonization) and other environmental and working condition issues in their operations and supply... View Details

                • December 2012 (Revised April 2013)
                • Case

                Olam: On a New Course

                By: David E. Bell, Forest Reinhardt and Mary Shelman
                From modest beginnings as a cashew trader in Nigeria, Olam, founded by Indian nationals in 1989, has grown into a leading global agricultural trading company, with annual revenues of $14 billion. The company recently has begun investing in farms and in the production... View Details
                Keywords: Risk Management; Leadership; Customer Value and Value Chain; Corporate Strategy; Organizational Culture; Environmental Sustainability; Expansion; Competitive Advantage; Agribusiness; Agriculture and Agribusiness Industry; Nigeria
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                Bell, David E., Forest Reinhardt, and Mary Shelman. "Olam: On a New Course." Harvard Business School Case 513-044, December 2012. (Revised April 2013.)

                  Dutch Leonard

                  Herman B. ("Dutch") Leonard is Eliot I. Snider and Family Professor of Business Administration at the Harvard Business School and the George F. Baker, Jr. Professor of Public Sector Management at Harvard University's John F. Kennedy School of Government. In... View Details

                  Keywords: education industry; federal government; health care; nonprofit industry; state government

                    William C. Kirby

                    William C. Kirby is T. M. Chang Professor of China Studies at Harvard University and Spangler Family Professor of Business Administration at the Harvard Business School. He is a Harvard University Distinguished Service Professor. He serves as Chairman of the Harvard... View Details

                    Keywords: education industry; wine
                    • 02 Feb 2023
                    • Research & Ideas

                    Why We Still Need Twitter: How Social Media Holds Companies Accountable

                    specifically, play a strong role in keeping corporations accountable to customers, employees, and other stakeholders. With the decline in traditional media sources, particularly amid the closure of many local newspapers, Heese and Pacelli... View Details
                    Keywords: by Kasandra Brabaw; Technology

                      W. Carl Kester

                      Carl Kester is a Baker Foundation Professor and the George Fisher Baker Jr. Professor of Business Administration, Emeritus at Harvard Business School. He is a member of the Finance Unit. He served as Deputy Dean for Academic Affairs (2006-2010), Chairman of the... View Details

                      Keywords: asset management; banking; education industry; financial services; investment banking industry; pharmaceuticals; private equity (LBO funds)
                      • July 1993
                      • Case

                      Richardson Hindustan Limited (Abridged)

                      By: Hugo Uyterhoeven
                      Deals with the problems of a country manager building and balancing a constituency relationship. Explicitly examines the demands and responsiveness of four major constituencies: corporate headquarters; the national organization; the Indian government; and the public... View Details
                      Keywords: Business or Company Management; Business and Government Relations; Adoption; Multinational Firms and Management; Business Strategy; Growth and Development Strategy; Business and Shareholder Relations; India
                      Citation
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                      Uyterhoeven, Hugo. "Richardson Hindustan Limited (Abridged)." Harvard Business School Case 394-025, July 1993.
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