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- All HBS Web (510)
- Faculty Publications (86)
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- 23 Apr 2013
- First Look
First Look: April 23
implement principles of open and distributed innovation. Working Papers Competing with Privacy By: Casadesus-Masanell, Ramon, and Andres Hervas-Drane Abstract—We analyze the implications of consumer privacy for competition in the... View Details
Keywords: Sean Silverthorne
- 12 Mar 2006
- Research & Ideas
New Research Explores Multi-Sided Markets
console platforms are vertically integrated into hardware, whereas most operating system vendors for PCs (Microsoft), PDAs (Palm), and mobile phones (Symbian) have preferred to rely on third-party competing hardware makers. The idea is... View Details
- 21 Jun 2022
- HBS Case
Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams
When COVID-19 forced companies to send employees home two years ago, newly remote workers largely reconnected on two collaboration apps: Slack and Microsoft Teams. The pandemic propelled Slack beyond its core following in the technology... View Details
- 20 Jan 2014
- Research & Ideas
Language Wars Divide Global Companies
viewed themselves as quite different and more competent than their American colleagues. Meanwhile, US team members repeatedly described themselves as "outsiders" and complained that some German team members spoke in German... View Details
Keywords: by Kim Girard
- 02 Dec 2002
- Research & Ideas
The Secret of How Microsoft Stays on Top
others. But it got to decide which components to "expose," and which to keep hidden, providing a mechanism through which its core intellectual property could be protected. As the company expanded, Microsoft formalized this... View Details
Keywords: by Sean Silverthorne
- November 2007
- Article
Solve the Succession Crisis by Growing Inside-Outside Leaders
By: Joseph L. Bower
This article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. In his interviews and data analysis, Harvard Business School professor Bower found... View Details
Keywords: Talent and Talent Management; Leadership Development; Management Practices and Processes; Management Succession; Planning
Bower, Joseph L. "Solve the Succession Crisis by Growing Inside-Outside Leaders." Harvard Business Review 85, no. 11 (November 2007).
- 09 Oct 2001
- Research & Ideas
Driven: How Human Nature Shapes Organizations
design process. This design rule is easy to state, but it is difficult to follow for two basic reasons. First, some core production technologies are less amenable to applying the rule than others. Second, organizations have a tendency to... View Details
Keywords: by Paul Lawrence & Nitin Nohria
- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
extent to influence how policies were interpreted, in part because of the respect in which the company was held. The corporate reputation for integrity and competence was a major competitive advantage in this respect. A part of the reason... View Details
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
necessarily lead to a collaborative environment, a hallmark of systemic integration. That requires the lever of cooperation—the alignment of goals. When members of disparate or competing silos cooperate around a common set of goals, they... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
not an option, this process helped companies share implementation costs and leverage each other’s competencies to discover new ways of doing things. Some companies took more extreme measures to support their ecosystem, for example... View Details
- 25 May 2011
- HBS Case
QuikTrip’s Investment in Retail Employees Pays Off
It's a much believed assumption in the retail world: If you're going to compete on the basis of low cost, then you can't afford to invest in your employees. Extensive training—who has the time to give? Regularly scheduled hours?—way too... View Details
- 05 Oct 2020
- Book
Want to Be Happier? Make More Free Time
times to get their core work done said they had greater control over their workdays, were less stressed, and were happier with their jobs overall, Whillans found. Also, be aggressive about shielding your time in other ways, Whillans... View Details
Keywords: by Dina Gerdeman
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
is an essential skill, and where the science of negotiation is headed. Negotiation is a core competence for life, "not merely an important skill to be wheeled out for special occasions," they... View Details
Keywords: by Martha Lagace
- 2007
- Text Book
Teaching the Moral Leader: A Literature-Based Leadership Course
By: Sandra J. Sucher
This book is a comprehensive, practical manual to help instructors integrate moral leadership in their own courses, drawing from the experience and resources of the Harvard Business School course "The Moral Leader," an MBA elective taken by thousands of HBS students... View Details
Keywords: Competency and Skills; Curriculum and Courses; Moral Sensibility; Body of Literature; Books; Leadership; Personal Development and Career
Sucher, Sandra J. Teaching the Moral Leader: A Literature-Based Leadership Course. Routledge, 2007.
- 11 Aug 2008
- Research & Ideas
Strategy Execution and the Balanced Scorecard
resource-based view and identification of core competencies are effective frameworks for strategy formulation. If the company has a great human capital base, with skilled, experienced, and highly motivated... View Details
Keywords: by Martha Lagace
- 02 Apr 2001
- Research & Ideas
Not All M&As Are Alike—and That Matters
farther you get from your home base, the harder it is to be confident of that knowledge. Be aware that processes you consider core may turn out to be very different from those used by the target company. Cultural differences and... View Details
Keywords: by Joseph L. Bower
- 06 Sep 2004
- Research & Ideas
The Innovator’s Battle Plan
naturally choose to bring all innovations—sustaining and disruptive—to their core markets where their best customers reside.9 For example, had Western Union purchased Bell's patents, we would predict that it would not have commercialized... View Details
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
Management That Works: How to Sell in a World That Never Stops Changing, Cespedes, a senior lecturer at Harvard Business School, offers research-based insight and context, and presents sales productivity not only as a core way to increase... View Details
Keywords: by Kristen Senz
- 20 Oct 2010
- Op-Ed
Export Competitiveness: Reversing the Logic
south seems to provide alternative export opportunities (Canuto et al., 2010). On the supply side, the almost unlimited labor supply at low wage levels (Lewis, 1954) in China and countries like Vietnam might make it hard for other countries to View Details
Keywords: by Christian Ketels
- 03 May 2010
- Research & Ideas
What Is the Future of MBA Education?
hospitals teach tutorials and lead clinical rotations, and in that sense are considered faculty. The same notion of an extended faculty could apply to business schools, where the 10,000 might include alumni such as local business leaders, who with suitable oversight... View Details