Publications

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08 Oct 2015
Blog Post

Why We Recruit: DaVita Healthcare Partners, Inc.

students, which in turn helps us coordinate their successful placement. Give us your elevator pitch – what is the one thing students should know about working for you? You are the master of your own "career destiny," if you have... View Details

Keywords: Health Care

February 1975 (Revised April 1983)
Background Note

Note on the Boston Consulting Group Concept of Competitive Analysis and Corporate Strategy

Describes a method of competitive analysis used by the Boston Consulting Group to coordinate a portfolio of products at the corporate level. Construction and interpretation of product portfolio charts is an important aspect of the technique. View Details

Keywords: Corporate Strategy; Decision Making

Research Summary

Current Research

Professor Gardner’s research investigates two primary research questions, both particularly relevant to the management of professional service firms: (1) How are project teams able to most effectively use their members’ expertise in order... View Details

03 Feb 2020
Working Paper Summaries

Competition in Pricing Algorithms

Keywords: by Zach Y. Brown and Alexander MacKay

May 2016
Case

The Priceline Group: Booking a Place for the Future

By: Leonard A. Schlesinger and Anish Pathipati

The Chairman of the Priceline Group is considering the actions he must take to confront an evolving external environment, new direct competition, disintermediation and substitute offerings. Does his response require an increased coordination of each historically... View Details

Keywords: Operations Strategy; Service Management; Competitive Advantage; Competitive Strategy; Operations; Service Operations; Travel Industry

23 May 2018
News

Indie Bookstores Defied Amazon. Who's Next?

Research Summary

Delegation in Multi-Divisional Firms: Determinants of the Organizational Structure of IT Purchasing Authority

Recent contributions to a growing theory literature have focused on the tradeoff between adaptation and coordination in determining delegation within firms. Empirical evidence, however, is limited. Using establishment-level data on decision rights over information... View Details

Facts and Figuring

2014 INGRoup Outstanding Conference Paper

When it comes to solving problems, the connectedness enabled by transparent, open collaboration is a double-edged sword. Problem-solving involves both the search for information (facts, or puzzle pieces... View Details

TALK

TALK examines the relentless challenges and opportunities presented by conversation. Who do we talk to? What are we trying to do? How can we coordinate from one moment to the next? And how can we bring our best selves to every... View Details

January 1994 (Revised February 2001)
Case

PepsiCo's Restaurants

By: Cynthia A. Montgomery

In 1992 PepsiCo is considering two opportunities to expand its restaurant business, Carts of Colorado, a $7 million manufacturer and merchandiser of mobile food carts, and California Pizza Kitchen, a $60 million chain in the casual dining segment. The discussion... View Details

Keywords: Management Systems; Organizational Structure; Opportunities; Business Strategy; Expansion; Food and Beverage Industry

December 2016
Simulation

Venture Capital and Private Equity Game

By: Matthew Rhodes-Kropf, Josh Lerner, G. Felda Hardymon and Nathaniel Burbank

The Venture Capital and Private Equity Simulation enables groups of students to play the role of either an early or later stage private equity firm. Within the simulation, students raise funds, search for companies to invest in, complete deals, and manage a portfolio... View Details

Keywords: Venture Capital; Private Equity

August 2016 (Revised July 2017)
Background Note

Brand Portfolio Strategy and Brand Architecture

By: Jill Avery

While companies choose to brand their products and services in many different ways, there are some central tenets that help define an optimal brand portfolio and associated brand architecture. Brand portfolio strategy involves the design, deployment, and management of... View Details

Keywords: Brand Management; Brand Portfolio; Brand Extension; Brand Portfolio Strategy; Brand Architecture; Consumer Behavior; Marketing; Brands and Branding; Marketing Strategy

03 Apr 2014
News

Report: Boston’s History Of Hosting Large Events Helped Marathon Response

30 Mar 2022
News

Exercising Freedom In Your World To Uphold Freedom In The World

2013
Working Paper

Delegation in Multi-Establishment Firms: Evidence from I.T. Purchasing

By: Kristina McElheran

Recent contributions to a growing theory literature have focused on the tradeoff between adaptation and coordination in determining delegation within firms. Empirical evidence, however, is limited. Using establishment-level data on decision rights over information... View Details

Keywords: Business Units; Business Headquarters; Decision Choices and Conditions; Operations; Organizational Design; Organizational Structure; Power and Influence; Adaptation; Cooperation

SSRN

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March 2004 (Revised July 2004)
Case

UCB: Managing Information for Globalization and Innovation (A) (Abridged)

By: F. Warren McFarlan and Brian DeLacey

A medium-size European manufacturer of pharmaceuticals and chemicals faces a number of information strategy issues. The case focuses on the issues of coordinating international IT activities and day-to-day operations as well as balancing the company's IT applications... View Details

Keywords: Innovation and Invention; Information Technology; Operations; System; Corporate Strategy; Investment Portfolio; Globalization; Pharmaceutical Industry; Information Technology Industry; Brussels

November 1983 (Revised October 1989)
Case

Procter & Gamble Europe: Vizir Launch

By: Christopher A. Bartlett

Describes P&G's expansion in Europe, including the development of a strong country subsidiary management, responsive to local market differences. The launch of a new product presents strategic and organizational challenges as P&G considers making this their first... View Details

Keywords: Business Subsidiaries; Trade; Business or Company Management; Growth and Development Strategy; Product Launch; Emerging Markets; Organizational Design; Problems and Challenges; Expansion; Europe

November 2015 (Revised January 2017)
Case

Uber: Changing the Way the World Moves

By: Youngme Moon

In 2015, Uber is building what may be the largest point-to-point transportation network of its kind; it is literally changing the way the world moves. But unlike traditional transportation logistics companies like FedEx, Uber has an incredibly lightweight... View Details

Keywords: Service; Innovation; Pricing; Customer Loyalty; Uber; Taxi; Sharing Economy; On-demand Economy; Marketing; Operations; Strategy; Disruption; Customer Satisfaction; Transportation; Consumer Behavior